The Pet Lodge
The Pet Lodge is a pet store located in London, England. They offer a variety of pets including goldfish, reptiles, and birds. They also specialize in pond fish supplies. The Pet Lodge is a one-stop-shop for all pet-related needs.
Introduction to The Pet Lodge
The Pet Lodge is a pet store that has been operating for over 20 years. The store was founded by a group of animal lovers who wanted to provide a unique shopping experience for pet owners in the London area. What makes this company stand out is their commitment to providing high-quality products and services to their customers while also creating a welcoming environment for both pets and their owners.Services & products
The Pet Lodge offers a wide range of services and products for all types of pets. They have a large selection of pet food, toys, and accessories for dogs, cats, birds, and reptiles. They also specialize in pond fish, making them one of the go-to pond fish suppliers in the area. In addition, they offer grooming services for dogs and cats, as well as boarding services for all types of pets.Location
The Pet Lodge is located on Court Rd in the SE9 4TH area of London. The area is a mix of residential and commercial properties, with a number of other pet stores and Goldfish stores in the vicinity. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The store is conveniently located near several public transportation options, including the New Eltham train station, which is just a 10-minute walk away.Benefits
Customers should choose The Pet Lodge because of their commitment to providing high-quality products and services for pets. The store has a knowledgeable staff who are always willing to help customers find what they need. In addition, the store has a large selection of products, making it a one-stop-shop for pet owners.Good to know
Customers should be aware that The Pet Lodge does not sell live animals. However, they do offer a variety of products for all types of pets, as well as grooming and boarding services.Reviews
Customers have praised The Pet Lodge for their friendly and knowledgeable staff, as well as their commitment to providing high-quality products and services. Many customers have commented on the store's large selection of products, making it easy to find everything they need for their pets in one place. Overall, customers have had positive experiences shopping at The Pet Lodge.Amenities
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aquariums -
bird cages
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pet toys
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pet food
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pet supplies
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grooming services
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live fish
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fish food
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filters
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heaters
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water testing
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food
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decorations
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accessories
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lighting
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bird food
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bird toy
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bird perch
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bird treat
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bird cage accessory
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bird cage cover
FAQ
What types of reptiles do you sell?
We sell a variety of reptiles including snakes, lizards, turtles, and more. Our selection may vary depending on availability and season, but we always strive to offer a diverse range of reptiles for our customers to choose from.What is your return policy if the fish are not in good health upon arrival?
We have a 14-day return policy for any fish that are not in good health upon arrival. We require that customers provide proof of purchase and a receipt, and we will either replace the fish or issue a refund. We also ask that customers notify us as soon as possible if they notice any issues with their fish.Are there any special requirements for the pond in terms of size or equipment needed for the fish to thrive?
Yes, the size and equipment needed for a pond will vary depending on the type and number of fish you plan to keep. We recommend consulting with our pond experts to determine the appropriate size and equipment for your specific needs. Factors such as water quality, filtration, and aeration are also important considerations.Do you sell pets in your store, and if so, what types of pets do you offer?
Yes, we sell a variety of pets in our store including dogs, cats, birds, fish, reptiles, and more. Our selection may vary depending on availability and season, but we always strive to offer a diverse range of pets for our customers to choose from.Are there any loyalty programs or discounts available for frequent shoppers?
Yes, we offer a loyalty program for frequent shoppers. Customers can earn points for every purchase they make, and these points can be redeemed for discounts on future purchases. We also offer occasional promotions and discounts, which are advertised in-store and on our website.Reviews
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Ashlynn Turner
The young lady abbey I think her name is is very knowledgable and very kind went in for help on a python issue and she was more than happy to help. Travelled to get there and will be doing it again this week as will buying anything I need from here
13-05-2023
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Joe Jones
Don’t go here The young lady will distract you and short change you whilst your with your child 18 pound Ile never see again Ridiculous
13-05-2023
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Lucy
Paul isn't there anymore his in the process of getting his own shop
13-05-2023
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Owen Davis
Ken and Paul have a wealth of experience between them.
13-05-2023
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rogue ninja
Horrible, dark and dirty. Dont ask me why there are so many good reviews, it gives me the creeps to be honest that so many people lack basic empathy and apparently logic to see that the animals are suffering in that tiny, damp and dark shop. You will feel like you are rescuing them 100% and the staff doesnt care at all... They think its all fine... moneyhungry and greedy at best. I'm truly amazed in a very bad way. Please dont support shops like this. The animals are not tamed and traumatized, and you will go broke on the vet bills. Bad bad bad. Im convinced the positive reviews are friends, bots or paid actors!
27-04-2023
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Charles O'Sullivan
27-04-2023
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Paul Saunders
I bought my beardie Mildred from here at 5 months. She’s thriving and at the top of her weight now at 10 months having just laid her first batch. Pet lodge is our only point of call for fresh quality live feed and expert advice. Love this family run business. It’s the dragons nuts
27-03-2023
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Mrs Hassan
Abbey is so lovely and welcoming- my little girl is animal mad and we visit regularly. Although, we never buy anything she always makes time to engage with us and let my little girl pet the animals. The animals are well-cared for and Abbey really cares about all of the animals in her care- this is clear from the way she talks about them and from observation. Abbey is very knowledable about all of the animals in the shop and has taught my little girl a wealth of facts. Thank you Abbey- you're wonderful!
27-03-2023
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Shannon Middleton
My local pet shop absolute amazing service been coming here for around 6 years staff are always friendly and happy to help!
27-03-2023
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julie heasman
Purchased a so called (Hand Tamed) Cockatiel, - was nowhere near tame, asked do they wing clip, and looked a bit vacant to be honest. Should of thought about it when they actually had to catch him in a net...
27-03-2023
