The Oxford Cobbler
The Oxford Cobbler is a company based in Oxford, England that specializes in shoe repairs and clothing & fashion. They are located in the Covered Market on Market St, but their specific address is not mentioned.
Introduction to The Oxford Cobbler
The Oxford Cobbler is a family-owned business that has been providing shoe repair services in Oxford for over 30 years. They pride themselves on their high-quality craftsmanship and attention to detail, ensuring that their customers leave with shoes that look and feel brand new. What makes this company unique is their dedication to sustainability, using eco-friendly materials and techniques whenever possible.Services & Products
The Oxford Cobbler offers a variety of services, including shoe repairs, key cutting, and engraving. Customers can also purchase shoe care products, such as shoe polish and insoles, to keep their shoes looking and feeling their best.Location
The Oxford Cobbler is located in the Covered Market on Market St in the heart of Oxford. The area is known for its unique shops and boutiques, as well as its historic architecture. Customers can expect to find a mix of clothing and fashion stores, as well as cafes and restaurants. The closest public transportation options are the Oxford Bus Station (0.5 miles), Oxford Train Station (1 mile), and Gloucester Green Bus Station (0.7 miles).Benefits
Customers should choose The Oxford Cobbler because of their commitment to quality and sustainability. The team of skilled craftsmen use only the best materials and techniques to ensure that shoes are repaired to the highest standard. Additionally, the company's dedication to eco-friendly practices makes them a responsible choice for those who care about the environment.Good to know
Customers should be aware that The Oxford Cobbler may take longer to repair shoes than other shoe repair shops. This is because they take the time to do the job right, rather than rushing through it. Customers can expect to wait between 2-3 days for their shoes to be repaired.Reviews
Customers rave about the high-quality work done by The Oxford Cobbler. They appreciate the attention to detail and the friendly service provided by the staff. Many customers also appreciate the company's commitment to sustainability, as it aligns with their own values.Amenities
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polishing
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stitching
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resoling
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heel repair
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cleaning
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dyeing
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customization
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insoles
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laces
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buckles
FAQ
What types of shoes do you specialize in repairing?
We specialize in repairing all types of shoes, including leather, suede, and fabric.What is your typical turnaround time for a repair?
Our typical turnaround time for a repair is 3-5 business days, but it may depend on the extent of the damage and the availability of materials.Do you offer any type of warranty on your repairs?
Yes, we offer a 30-day warranty on our repairs. If you notice any issues with the repair during this time, please bring them back to us and we will fix them free of charge.Can you provide a cost estimate for my repair before I agree to the service?
Yes, we can provide a cost estimate for your repair before we start any work. Just bring your shoes in and we will assess the damage and provide you with an estimate.Do you offer any additional services, such as cleaning or polishing, along with the repair?
Yes, we offer cleaning and polishing services in addition to repairs. We can also replace shoe laces and add protective soles. Just let us know what you need and we will be happy to help.Reviews
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Benjamin Restle
29-03-2023 -
Martin Doff-Sotta
Very friendly people. I don’t understand why the low reviews since I had a very good experience each time. Today they repaired my shoe sole in 10 min and they did not charge me for that. I will definitely go back.
28-02-2023 -
Sankar Ram
29-09-2022 -
Jake Cross
I had a bad experience with the "Oxford Cobbler". I went there to get some extra copies of keys cut for my father's new doors on his porch. I had just a few days earlier taken the same keys to have two new copies cut on Elms Parade in Botley whilst I was in the area. The man there cut two copies which worked perfectly in the lock. However my father had later decided he could do with another copy, so as Oxford Centre was more convenient to get to than going back to Botley I visited the "Oxford Cobbler" in the Covered Market. The pricing made it better value to get two keys cut. The guys who served me were friendly and helpful and cut the keys quickly. However when I got home the keys did not turn in the lock. So the following day I returned to the shop to get keys that fit, this time there was a different pair of employees. I had spotted what looked like the discrepancy between the original and the keys cut. I pointed this out to the man in the shop, who brushed off my observation. He then proceeded to cut two new copies. However I noticed the same discrepancy in the two new keys compared to the original. And the man brushed it off again. I expressed my concern and he was somewhat rude in response. Sure enough when I got to my parents house the new keys did not work either. My father then phoned the Oxford Cobbler and spoke to the same member of staff. He tried to shift the blame, implying we must have had a old lock and similar excuses. My father then promptly took the keys to Timpsons in Kidlington who cut two new copies which when my father got home fitted perfectly. It seems likely that the original blank the Oxford Cobbler used did not match and so when the key was cut it was not correct. Organising this all was a significant waste of time. The man in the Oxford Cobbler should have spotted the issue especially as I pointed it out to him. In life we all make mistakes however it was his attitude that I think was really the problem.
29-05-2022 -
Andrew Orr
They kept my boot for a few weeks while I was out of the country, and seem to have done a good job replacing the zipper
29-05-2022 -
Craig D. Williams
This place is called “The Oxford Cobbler,” yet when I went in with a scratched leather boot the guy couldn’t care less and said he didn’t have the tools/equipment to repair, while standing in front of all manner of machinery and tools etc. No advice, nothing. Not what you’d expect from a place calling themselves a cobbler.
29-05-2022 -
Rachel Annand
Tiny repair done with amiabilty and no charge. Excellent.
29-05-2022 -
Sarah Bishop
Horrendous indifference. The male member of staff was bored. No communication to any customers 2 went somewhere else. 2 elderly customers wanting to pay he was quite rude and unhelpful with their payments. Then I was told no can’t do that and that was that. I walked away feeling totally dismissed. He needs to be shown the door and an enthusiastic employee put-in his place.
29-05-2021 -
Fin
My repair was a simple stitch. It was glued instead and came undone just days after and has left permanent glue damage. Would not recommend for leather boots.
29-05-2020 -
Leopold vW
Quick and reliable
29-05-2020