The Outdoor Living Group

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Reviews

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  Angela Carroll

  We have had a glass room fitted by The Outdoor Living Group. The work commenced in mid June but due to errors in ordering and wait times for the product to be delivered from Germany the room was not completed until 6 weeks later. We were kept informed at every stage as to what was happening. The construction team were hard working, courteous and professional. We are very pleased with the finished result. The structure is solid, well constructed and provides a beautiful addition to our home. However we feel that we were not made sufficiently aware of potential problems when a glass room such as ours is constructed over an existing low level gutter and onto an existing brick side wall. The guttering was incorporated into the glass room and in heavy rainstorms water seeps into the glass room from the guttering making it unusable. We have had to get remedial work done – not undertaken by The Outdoor Living Group – and the room is now watertight albeit at extra expense. We can now enjoy the room in all weathers!

  18-10-2022
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  Gillian Wieck

  We originally ordered a glass roof and awning which was delivered and installed all as promised. Shortly after we wanted to include a glass wall and heating that Martyn arranged for us. Both installations were carried out by competent and polite workmen. We are both delighted with our new space, it is not too much to say that it has entirely changed how we us the garden. Many thanks to Martyn and his team.

  18-09-2022
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  Pippsy & Co

  We had our glass veranda with electric sunshades installed in May 2021 by The Outdoor Living Group and we are absolutely delighted with it! Martyn and his team were great. The whole process was seamlessly organised and we were kept informed from beginning to end. We were particularly impressed with the extremely comprehensive and detailed site visit and this helped to reassure us that we were making the right decision and that the project would be a success. The team who installed the veranda were first class; they were professional with great attention to detail, clean and tidy and made sure we were happy with all elements of the installation. A glass veranda is a substantial investment and we asked LOTS of questions as we wanted to be sure that we were making the right decisions. Martyn’s knowledge of the product is immense and he was able to answer (with patience!) all the questions that we asked. The quality of the build is superb and we are absolutely delighted with the finished glass veranda. It is all, and more, that we hoped it would be. There is no doubt that it has added value to our home in so many ways. It has been a huge success and we have thoroughly enjoyed sitting outside on the patio under our glass veranda, relaxing and enjoying the views of our garden and countryside throughout the year and in all the different weathers that the British climate has to offer! Thank you again Martyn. Sophy

  18-08-2022
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  Lisa Wright

  Absolutely delighted with our glass room and the quality of service received from The Outdoor Living Group. I invited three companies around to discuss installing a glass room, and another remotely, and Martyn is miles ahead of the competition. I would wholeheartedly recommend him to friends, secure in the knowledge that they'll be happy with what they receive for the money spent. Martyn is a specialist in this area and will give you sound advice, while taking your preferences into account. There are bigger companies than his offering glass rooms (and some will try to tell you not to go with a smaller operation), but I don't think you'll get as good pricing, accountability, professionalism or service with them. Martyn's team is also about to handle aspects around the install and with us, that meant work on our Millboard deck and railing. Martyn worked with my partner and me to understand what we were after and come up with something that worked for an awkward site. One company found our terraced house with a deck so awkward that they told us we couldn't have a glass room! But, as ever, there are solutions and some trade-offs that can make it work. I'm grateful to Martyn that he put up with my multitude of questions as I tried to understand more about the options the Weinor system offers and how to best create what we were after. As part of my research into this, I spoke to a representative of Weinor in Germany and then another based in England who only had good things to say about Martyn when we got to talking about installers. The glass room itself is such a cosy space and we've been enjoying it in its completed form for over a month now. We partly wanted it to be able to enjoy an outside area with guests without the worry that we'd get rained on and have to rush back inside. Prior to the glass room, we'd set up our outdoor furniture on the deck and then a gazebo on the lawn if rain threatened (we upped our outdoor socialising game these past couple of years). But also we wanted a space that could act as a snug, to read or work in day or night whatever the weather. With the lights, heater and the space being enclosed, it works like magic for this. Exactly as Martyn said, the roof shade doesn't just keep the sun out, it makes the space feel more cosy. Also, it's our dog's favourite space now. He can be on sofa *and* watch out for potential cat invaders at the same time. A conservatory would have been considerably more expensive and involved a lot more construction. On top of that we were worried that a conservatory would get too hot just when we wanted to spend more time in it and well, they often look ugly! As a further testament to Martyn's professionalism, I feel it worth mentioning that during the initial install, one of the two sliding doors opened in a different direction than was in the specification set out in the contract. It was installed opening from right to left, when the spec had described left to right opening as this suits the space more given the position of the stairs onto the deck. When I pointed this out, Martyn apologised, admitted that there had been an ordering mistake, and there was zero argument, even though this unfortunately meant ordering more parts from Weinor in Germany. Also, because of our slightly wonky house (nothing is straight) he had to order wider trims to seal the sides of the room against the external read wall. I dread to think what having to do this did to Martyn's margin on the project given that he honoured the original price. A couple of months later, all was sorted (the wait being on Weinor's side, not Martyn's). We were able to enjoy the room in the meantime, just the doors went the other way and the room wasn't as sealed against the house as it is now (there was a 1-2in gap). We've done a lot of renovations to our house and our glassroom has to be near the top of the list for value for money and ease of arranging. Our thanks to Martyn, and Jack and the rest of the install team.

  18-08-2022
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  Paul Everest

  Very happy with Martyn and his team. From the initial consultation and competitive quote to completion was a refreshingly pleasant experience. Martyn came up with a couple of ideas that made a difference to our first plans, and we are very pleased with the result, giving us a room we use all year round. Installation team were very easy to deal with and took pride in their workmanship

  18-07-2022
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  Rob Woodward

  Great product, excellent company. Fitters really skilled , polite and courteous. Wholeheartedly recommend this organisation.

  18-06-2022
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  Mary Harris-White

  Martyn and his team installed my patio roof just after Christmas in horrible weather conditions but managed to finish it within their expected time frame despite the complications of my situation. The roof goes around an outside corner, which required extra metalwork, and had to also be fitted into the tile-hung portion of my wall. This challenge was handled with understanding and knowledge gained through experience. The weather has finally made it possible to use it and l and my family are really enjoying it. Thank you to all the team.

  18-06-2022
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  Melanie Goddard

  Our finished glass room has exceeded all our expectations. Martyn’s advice and suggestions about colours and style proved to be spot on and so in keeping with our house. His attention to detail ensured the team we had already hired to do our landscaping and patio knew exactly what they had to do, avoiding any problems later. The installers were extremely professional, skilled and polite and completed the job so efficiently. Due to Covid related supply issues there one or two very slight problems with parts, but Martyn went out of his way to get these sorted and came over personally to check everything was resolved. Our glass room looks very modern and stylish and we are pleased with the quality of the construction. It has been much admired already and we can’t wait to enjoy it in the coming months.

  18-06-2022
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  Peter Carini

  Six years on and... In 2015 Martyn (Selection Blinds at the time) fitted a Weinor Pergotex awning for me. Not only were they the best on price by some distance but their professionalism was outstanding. In the following six years the product has worked faultlessly but due to my own fault I broke the remote. Getting back in touch to resolve this once again highlights the professional and efficient service that Martyn provides. I would highly recommend him and his company to anyone. Not something I ever do lightly.

  18-06-2022
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  Vicki James

  We are extremely happy with the Veranda that The Outdoor Living Group have installed for us, just last week. Martyn came to measure up a few months ago and, because of his experience in this area, was really helpful with suggesting where we should have the Veranda posts and how the glazing should be placed in order to have the best view from the house. We had a delay because we were installing new windows prior to the Veranda being installed and Martyn was able to re-schedule the delivery of the Veranda to accommodate this delay (caused by a supply problem with our window installer.) Martyn replies to all emails and phone calls immediately, which is something to be valued these days. On the day of installation, the team of two were professional, and efficient and left the place immaculate. Super happy customers.

  18-06-2022