The Oakley Surgery
The Oakley Surgery is a healthcare and medicine company located in Luton, England. They specialize in internists and provide top-notch medical care to their patients.
Introduction to The Oakley Surgery
The Oakley Surgery is a healthcare company based in Luton, England. They specialize in providing medical care and treatment through their team of skilled internists. The company has been serving the community for many years and has built a strong reputation for delivering high-quality services to their patients. What makes The Oakley Surgery unique is their commitment to providing personalized care to each patient, ensuring their medical needs are met with compassion and expertise.Services & Products
The Oakley Surgery offers a range of medical services to their patients. These include general check-ups, immunizations, chronic disease management, and minor surgical procedures. They also provide specialized services such as women's health, mental health, and travel vaccinations. Patients can expect to receive individualized treatment plans tailored to their specific needs, ensuring they receive the best care possible.Location
The Oakley Surgery is located in the Leagrave area of Luton. The area is primarily residential, with a mix of local businesses and shops. Patients can expect a friendly and welcoming atmosphere in the area, with plenty of amenities nearby. The surgery is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The closest train station is Leagrave Station, approximately 1.5 miles away. Other nearby public transportation options include the Marsh Farm Interchange and the Luton Airport Parkway Station.Benefits
Patients should choose The Oakley Surgery for their healthcare needs because of their commitment to personalized care and expertise in the field. The team at The Oakley Surgery takes the time to understand each patient's unique situation and provides tailored treatment plans that meet their specific needs. The company also boasts a team of highly skilled and experienced internists who are dedicated to delivering the highest quality of care.Good to Know
Patients should be aware that The Oakley Surgery operates on an appointment-only basis. It is recommended that patients call ahead to schedule an appointment to ensure they receive timely care.Reviews
Customers have given The Oakley Surgery high marks for their friendly and welcoming atmosphere, as well as the quality of care they receive. Patients appreciate the personalized care they receive from the team of internists and the expertise they bring to each appointment. Overall, patients have had positive experiences at The Oakley Surgery and would recommend the company to others in need of medical care.Amenities
-
appointment scheduling -
online booking
-
wheelchair accessibility
-
parking
-
accepts insurance
-
same-day appointments
FAQ
What specific medical conditions do your internists specialize in treating?
Our internists specialize in treating a wide range of medical conditions including but not limited to diabetes, hypertension, heart disease, digestive disorders, and respiratory illnesses.What type of diagnostic and treatment services do your internists offer?
Our internists offer a variety of diagnostic and treatment services including physical exams, laboratory testing, imaging, medication management, lifestyle counseling, and referrals to specialists as needed.How personalized is your approach to patient care and treatment planning?
We take a highly personalized approach to patient care and treatment planning, taking into account each patient's unique medical history, lifestyle, and preferences. We work closely with patients to develop individualized treatment plans that meet their specific needs and goals.What types of insurance do you accept for internist appointments and treatments?
We accept a wide range of insurance plans for internist appointments and treatments, including but not limited to Medicare, Medicaid, and private insurance plans from major providers.How do you ensure open communication and collaboration with a patient's primary care physician?
We prioritize open communication and collaboration with a patient's primary care physician, sharing medical records, test results, and treatment plans as needed to ensure continuity of care. We also welcome input and feedback from primary care physicians to ensure that patients receive the best possible care.Reviews
-
Anita Devi
Extremely poor service. I emailed twice and never have a response back. Receptionist advises my doctor will reply back within a day. Rang 3 days later to only be on hold for an hour and half and then to be told it has to be done privately. Poor patient service once again. Anita
22-05-2023
-
mazhar syed
all staff is very good and friendly. Doctors are very helpful and friendly. They always listen carefully and diagnose very well. Great experience with oakley surgery
08-05-2023
-
Mick Bewley
Caring and friendly staff, well controlled appointment system and the Practice nurse deserves a special mention
29-04-2023
-
Nagia Malik
Hopeless. There are no words and it's a pity to comment.un professional,rude doctor name Sara Nahi.
29-03-2023
-
Umme Humaya
Not all but few of the Receptionists are very rude, I have had few they were lovely. Doctors were very friendly in their behaviour but I don’t know what happened in between, my 2 year old was supposed to have follow up every 4/5 months, when I moved to luton, registered with them, immediately called and asked to refer him to the urology department, called after 5 months, they didn’t even referred him yet! Then said we will do immediately as an urgent basis, then another 3 months passed, no appointment, called for 4 days straight, first 2 days after more than an hour I was still 12th in line, so hung up, then 3rd day no appointment, 4th day I made a fuss over the phone, then they gave me a F2F appointment, said again they will chase it up, then I got a letter from L&D urology that a clinic appointment has been made in last week of April! So I asked for a appointment for my 2 years old in oct,2021. Got one in last week of April,2023. Thats all for a toddler who has serious health condition!
28-02-2023
-
Manjeet Kaur
best gp
29-11-2022
-
Dave Green
Flu jab day. In and out 6 minutes
29-10-2022
-
Lovina Fox-Cobham
I have been with Oakley for 20yrs since relocating from Mill Hill London. In one word the practice is awesome 👌
29-10-2022
-
J (Jay)
Recently joined and have found the phone line situation ridiculous! It is almost impossible to get through, so I have to end up walking to the surgery on foot in order to get an appointment. A referral was to be made 5 months ago from another Trust and I went there today to hear from the receptionist that a letter had not been received when I had clearly spoken to a GP there months before who insisted the referral would be made. Note to receptionist in question - you are NOT a GP, simply book an appointment for me to see one, as this is an urgent issue, and leave the attitude at home. If I do not hear from the GP within the 2 working days as noted on the website, I will be lodging a complaint with PALS. Such a shame as the GP's themselves are lovely, but there is something going awfully wrong within the operational admin systems.
29-09-2022
-
rizwan bhatti
Absolutely non professional, I start ringing at 8 in the morning after 50 minutes of waiting on the phone I didn't get appointment for my six years old.
29-09-2022
