The Oakley Health Group
The Oakley Health Group is a healthcare company located in Camberley, England. They specialize in medical clinics and public medical centers, providing top-quality healthcare and medicine services to their patients. With a focus on patient care and satisfaction, The Oakley Health Group is dedicated to improving the health and wellbeing of their community.
Introduction to The Oakley Health Group
The Oakley Health Group is a medical clinic located in Camberley, England. Founded several years ago, the clinic is dedicated to providing quality healthcare and medicine to its patients. What sets this clinic apart from others in the industry is its focus on personalized care. The staff at Oakley Health Group takes the time to listen to their patients' concerns and provide tailored treatment plans.Services & Products
The Oakley Health Group offers a variety of medical services to its patients. These include general consultations, vaccinations, and health screenings. The clinic also provides specialized care in areas such as women's health, mental health, and chronic disease management. Patients can purchase prescription medications and other health-related products from the clinic's pharmacy.Location
The Oakley Health Group is located on Frogmore Road in Blackwater, Camberley. The area is known for its quiet, suburban feel and is home to several other businesses, including a grocery store and a post office. Nearby public transportation options include the Blackwater train station, which is just a 10-minute walk from the clinic, as well as several bus stops along London Road.Benefits
Patients who choose The Oakley Health Group can expect to receive top-quality medical care in a comfortable and welcoming environment. The clinic's staff is highly trained and dedicated to providing personalized care to each patient. The clinic also offers a range of services, from general consultations to specialized care, making it a one-stop-shop for all of a patient's medical needs.Good to Know
Patients should be aware that The Oakley Health Group operates on an appointment-only basis. Patients can schedule appointments online or by phone.Reviews
Patients have consistently praised The Oakley Health Group for its personalized care and attentive staff. Many have also noted the convenience of having a pharmacy on-site. Overall, patients seem very satisfied with the care they have received at this clinic.FAQ
What is your policy on cancellations and rescheduling appointments?
At The Oakley Health Group, we understand that sometimes situations may arise which require you to cancel or reschedule an appointment. We kindly ask that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the appointment slot to another patient who may be in need. Failure to provide sufficient notice may result in a fee.Do you offer any types of preventive care or wellness programs?
Yes, we do offer a variety of preventive care and wellness programs at The Oakley Health Group. Our aim is to support our patients in maintaining good health and preventing illnesses. We offer services such as health screenings, vaccinations, and lifestyle advice. Our medical staff can also work with you to develop a personalized plan to help you achieve your health goals.What are the qualifications and experience of the medical staff?
Our medical staff at The Oakley Health Group are highly qualified and experienced. All of our doctors are registered with the General Medical Council and have undergone extensive training in their respective fields. In addition, our nurses and support staff receive ongoing training to ensure that they are up to date with the latest medical practices and technologies.How long are wait times for appointments and urgent care services?
We strive to provide timely and efficient services to our patients at The Oakley Health Group. Wait times for appointments may vary depending on the nature of the appointment and the availability of our medical staff. We do our best to accommodate urgent care services as quickly as possible, and we offer same-day appointments for urgent medical issues.Are there any patient resources or support services available at this medical center?
Yes, we offer a range of patient resources and support services at The Oakley Health Group. We have a dedicated team of staff who can provide assistance with matters such as appointment scheduling, medication management, and medical referrals. We also offer access to health information and resources, as well as support for mental health and wellbeing.Reviews
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razpaul
If it were possible it would have no star ! I have been a patient at the Reading Road surgery since 1979. It used to be efficient. Since the merger, it is impossible to see a doctor within a week, let alone 3 weeks when you can only have a phone appointment, for matters that need investigating. The communication is non existent after an e-consult. I had to call twice to be able to book a yearly blood test. They tell you it can't be done because it is not on the computer, even if you tell them you have the request in front of you. This is more than just a problem with the NHS, this is incompetence pure and simple. They certainly know how to waste time and money.
28-02-2023
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Tanksniper
The name of the game now is to apparently avoid treating anyone for any medical issues possible at all costs, if that means delaying or holding back appointments, messing people about or their fave excuse being 'you need to go to a&e'. Your essentially left to self diagnose yourself and then feel guilty about going to a&e and taking up a bed you don't need just because your GP will refuse to see you
28-02-2023
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Tasha Coburn
The worst Dr surgery I've ever had.
29-12-2022
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Peter Protopapa-Jones
Been a patient here for 31 years... Used to be good before the practices merged. It is not only general problem with NHS, for instance many people I gave spoken to in other areas do not have these problems. Not only does it take 3 weeks or more to get ab appointment, which will be by phone for issues which really need investigation, but there are numerous mistakes and miscommunication recently which is wasting both theirs and patients time )and money).
29-11-2022
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kieran evans
If you want to wait 3 weeks for an emergency appointment then register here. This place fills their slots by 8:40 each day for emergencies and says to call 999 or 111. Rude staff and not willing to help. Called 2 days in a row before 8:45 got told the same thing. Advised to call 111 who then say we need to call our surgery. Not sure what I pay tax for as I can’t get any help for my child when needed.
29-11-2022
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Deborah Fox
Seen by a lovely phlebotomist Mandy followed by my new Dr . Dr love was superb and couldn't have been any more helpful. I wish everyone would realise what strain they're under. Having worked as a nurse in a surgery and for a Dr as a nanny I know how hard they work. Such stress has caused numerous Dr's to take their own lives...Be Kind
29-11-2022
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Louise Mills
Not even worth 1 star!! Absolutely terrible you can never get an appointment reception are rude!! even when you do a e consult sometimes you don't even get a response!! Or they text to say they has past it on to a pharmacy yet this is a reoccurring problem. It seems like all they want to do is palm it of to anyone else pharmacy's 111
29-10-2022
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Anne Brunton
They're great. If you're experiencing a diminution in service then it's for two reasons. Firstly a Tory government deliberately underfunding healthcare and a crushing staffing shortage. Secondly, Sandhurst Group Practice which is completely inadequate and has been put in special measures. If you want to experience awful, careless, thoughtless healthcare then try Sandhurst. The villagers of Sandhurst have been through the mill. In comparison Oakley is frankly, efficient, personable and caring. Because of this Sandhurst Residents are moving to Oakley in some attempt to access healthcare. It's a crisis.
29-09-2022
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Lynn Greenwood
I always find the practice is great and all the medical staff excellent, I feel very lucky to have Oakley Health my local surgery and the standard has always remained high the 28 years I have been a patient.
29-09-2022
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Barbara A.
Service has gone from bad to worse! Its almost impossible to get appointment with the GP...and when you so called get one, it's a Telefon appointment which the doctor never calls. This surgery needs to be investigated because lots of things don't add up.
29-08-2022
