The National Archives
The National Archives is a renowned institution located in Richmond upon Thames, England. They specialize in preserving and providing access to historical records and documents of national significance. Their collection includes archives from various industries such as Hunting Grounds, Lighting Wholesalers, Meat Wholesalers, Patent Attorneys, Piano Stores, Plumbing Supply Stores, Print Shops, Public Works Departments, Silversmiths, Tea Houses, Tobacco Suppliers, Train Ticket Agencies, Wine Storage Facilities, Administrative Attorneys, Book Publishers, Bus Ticket Agencies, Copy Shops, Corporate Offices, District Government Offices, Exhibition Planners, Federal Government Offices, Government Schools, Horse Riding Fields, Archives, Battery Suppliers, Beer Halls, Boat Dealers, Chapels, City Government Offices, Embassies, Glass Shops, Gold Dealers, Government Offices, License Bureaus, Records Storage Facilities, Religious Organizations, State Archives, State Government Offices, Stone Suppliers, Tag Agencies, Tea Manufacturers, Wedding Chapels, Sports & Hobbies, Machinery & Equipment, Food & Beverage, Financial Services, Shops & Shopping, Printing & Publishing, Public Sector & Society, Manufacturing & Fabrication,
Introduction to The National Archives
The National Archives is the official archive of the UK government, holding over 1,000 years of British history. The company's purpose is to preserve and provide access to the nation's archives and records. The National Archives is unique because it is the largest archive in the world, with over 11 million records spanning from the Domesday Book to modern government papers.Services & products
The National Archives offers a wide range of services, including online access to records, research consultations, and educational programs. Customers can buy copies of records, digital images, and publications from the archives. The company also provides training and advice to other archives and records management professionals.Location
The National Archives is located in Richmond upon Thames, a beautiful area in southwest London. The area is known for its hunting grounds and tea houses, as well as its many shops and restaurants. Customers can easily access the archives by public transportation, with the closest options being Kew Gardens Station (0.8 miles), Richmond Station (1.5 miles), and Gunnersbury Station (2.4 miles).Benefits
Customers should choose The National Archives because of its unparalleled collection of records and its commitment to preserving the nation's history. The company's knowledgeable staff and online resources make research accessible to everyone, from professional historians to amateur genealogists.Good to know
Customers should be aware that some records may be restricted due to confidentiality or sensitivity concerns. Additionally, the archives may charge fees for some services, such as copying or digitizing records.Reviews
Customers rave about The National Archives, praising its knowledgeable staff, extensive collection of records, and helpful online resources. Many people credit the archives with helping them discover their family history or uncovering new insights into historical events.Amenities
-
document filing assistance
-
online resources
-
public notices
-
research facility
-
archival database
-
reference service
-
reading room
FAQ
What is your office's process for addressing and resolving public complaints and concerns?
At The National Archives, we take public complaints and concerns seriously. We have a dedicated complaints and feedback process that allows individuals to submit their concerns through a variety of channels, including email, phone, or in-person. Once we receive a complaint, we investigate the issue thoroughly and work to resolve it in a timely and effective manner. We strive to provide excellent customer service to all of our visitors.What is your process for responding to community concerns or complaints?
We understand the importance of addressing community concerns and complaints. We have a dedicated team that works closely with community members to address any issues or concerns they may have. We encourage individuals to contact us directly with their concerns and we will work to resolve the issue as quickly as possible. We value our relationships with the community and are committed to addressing their concerns.What is your policy on confidentiality and privacy when it comes to accessing records or documents at your State Archives?
At The National Archives, we take the confidentiality and privacy of our records and documents very seriously. We have strict policies in place to ensure that only authorized individuals have access to sensitive information. We require all visitors to provide identification and a valid research purpose before accessing any records or documents. We also have strict guidelines for handling and storing sensitive information to ensure that it remains secure.Can you accommodate large groups or events?
Yes, we can accommodate large groups or events at The National Archives. We have a variety of spaces available for rent, including meeting rooms, lecture halls, and event spaces. We can also provide catering and audiovisual equipment as needed. We encourage groups to contact us in advance to discuss their event needs and to reserve space.How do I file a complaint or report an issue to the State Government Office?
To file a complaint or report an issue to the State Government Office, individuals can contact us directly by phone or email. We encourage individuals to provide as much detail as possible when submitting a complaint or issue, including any relevant documentation or evidence. We take all complaints and issues seriously and will investigate them thoroughly.Reviews
-
Brandon L
14-06-2023 -
Bob Nye
Nice Restaurant area. Staff very polite. Upstairs - Lucy very helpful.
04-06-2023 -
NS
Taylor Swift, heartbroken after being dumped by Joe Alwyn, going through a few crime files.
28-05-2023 -
Charlie Trumpess
21-05-2023 -
Daniel Lister
21-05-2023 -
Liuda Hrazhdan
18-05-2023 -
Ismael RodrÃguez
As PhD researcher I visited the archives the last year. It is by far one of the best organized archives I have ever visited. The online catalog and references are very easy to consult. The staff was always attentive and very friendly.
18-05-2023 -
Mitiku Tesfaye
My experience at the National Archives was wonderful. The collection, the staff and the atmosphere were great. I could get a reader's ID and access several archives I had been waiting to read for several years in just a few minutes.
18-04-2023 -
Ian Chatfield
My first visit for probably 20 years and I found the staff very helpful and friendly and the cafe very good for snacks and a very good dish of the day
18-04-2023 -
Paul Storrs
Excellent guided tour, very informative and useful, thank you.
18-04-2023