The Mouse House Cheese Company
The Mouse House Cheese Company is a renowned business in the food and beverage industry, specializing in cheese shops and gift basket stores. Their commitment to quality and customer satisfaction has made them a popular choice for those seeking premium cheese products. With a focus on providing an exceptional shopping experience, The Mouse House Cheese Company has become a go-to destination for foodies and cheese lovers alike.
Introduction to The Mouse House Cheese Company
The Mouse House Cheese Company is a family-owned business that has been operating for over 20 years. The company was started by a couple who had a passion for cheese and wanted to share their love of it with others. What makes this company unique is its commitment to providing customers with a wide variety of high-quality cheeses from all over the world, as well as a personalized shopping experience.Services & products
The Mouse House Cheese Company offers a range of services, including cheese tasting events and personalized gift baskets. Customers can also purchase a variety of cheeses, crackers, and other snacks from the company's storefront. The company prides itself on its selection of hard-to-find cheeses from around the world, as well as its knowledgeable staff who can help customers choose the perfect cheese for any occasion.Location
The Mouse House Cheese Company is located on Steep Hill in the heart of Lincoln, England. The area is known for its charming cobblestone streets and historic architecture, as well as its many independent shops and restaurants. The closest public transportation options are the Lincoln Bus Station (0.3 miles away), the Lincoln Central Train Station (1.1 miles away), and the Lincoln St Marks Bus Station (1.3 miles away).Benefits
Customers should choose The Mouse House Cheese Company because of its commitment to quality and customer service. The company goes above and beyond to ensure that each customer has a personalized shopping experience and leaves with the perfect cheese for their needs. The company's selection of hard-to-find cheeses is also a major draw for customers who are looking for something unique.Good to know
Customers should be aware that The Mouse House Cheese Company's storefront is small and can get crowded during peak hours. However, the staff is always willing to help customers navigate the space and find what they're looking for.Reviews
Customers rave about The Mouse House Cheese Company's selection of cheeses and personalized service. Many customers have commented on the staff's knowledge and willingness to help customers find the perfect cheese for any occasion. Overall, customers highly recommend this shop to anyone looking for high-quality cheeses in Lincoln.Amenities
-
refrigerated case -
cheese sampling
-
cheese aging
-
cheese slicing
-
cheese grating
-
cheese wedging
-
cheese wrapping
-
online ordering
-
delivery
-
gift baskets
-
cheese plates
-
cheese education
-
cheese pairings
-
cheese clubs
-
gift wrapping
-
customization
-
personalization
-
discounts
-
rewards program
-
referral program
FAQ
Where do you source your cheeses from?
We source our cheeses from various locations, both domestically and internationally. Our focus is on high-quality, artisanal cheeses that are not commonly found in supermarkets.Can you recommend pairings for the cheeses you sell?
Absolutely! We love helping our customers find the perfect pairings for their cheeses. Whether it's a specific wine or a type of fruit, we can provide recommendations based on the flavor profile of the cheese.Do you offer cheese platters for events or gatherings?
Yes, we offer cheese platters for events and gatherings of all sizes. Our platters can be customized to include a variety of cheeses and accompaniments, and we can even provide serving utensils and decorations upon request.Can I customize a gift basket to my specific preferences?
Of course! We offer a variety of gift baskets that can be customized to include your preferred cheeses and accompaniments. Simply let us know what you're looking for, and we'll work with you to create the perfect gift basket.Are there any discounts or promotions currently available for your gift baskets?
We occasionally offer discounts and promotions on our gift baskets, so be sure to check our website or social media pages for any current deals. Additionally, we offer free shipping on all gift basket orders over a certain amount.Reviews
-
christine Edwards
Good selection of cheese
28-02-2023
-
Manuel Escamilla
Nice little shop. The cheese is quite good. Prices are reasonable.
29-01-2023
-
Calum
Appalling customer experience. I first sent an enquiry on the 29th November wondering when the best time would be to order a cheese gift for christmas. I heard nothing back. Still, I persevered as I liked the look of the company and made an order on the 8th December. I then received a notification on the 12th December, from the delivery company, that it is on its way. That is where unfortunately this story ends as I have never received the product and now it is the 23rd December. I contacted the delivery company on their phone number - which just went to a machine loop. I then rang Mouse House who informed me that I had to pursue this through someones e-mail instead of on the phone. I then received an extremely generic e-mail saying I could either have a refund or wait until the New Year for another order. No apology, no understanding of what had happened, and looking at the reviews it is not the first time this has happened. I even pointed out on one e-mail exchange that I hadn't even been offered an apology, and the following e-mail I still didn't receive one. A very disappointed customer, rubbish experience and I have had to rush out today to get a replacement gift.
29-12-2022
-
Mei Iles
I had been bought 7 cheese from Lincolnshire the mouse cheese shop, that all I choose 1 Black coal is my favourite, and other chilli and lime was yummy too, mature green was ok, chives nice and chilli cheese still not bad ,and the other so far not too bad , I will order more coals cheese for next very nice but can get the price cheaper you will get more business. Fr9m Ms iles
29-10-2022
-
Sophie Toms
29-08-2022
-
Becca G
29-06-2022
-
Mandie Butler
Fabulous products
29-05-2022
-
caz weatherley
I have to say I really love this company cheese, we have order a few over the last 3 lockdowns and the service has been great. I also love going in they shop in Lincoln went we are over from Cumbria. Hope to been able to visit again went it is safe to do so again this year. Take care all. x
29-05-2021
-
Chris Boam
In the absence of being able to see family this Christmas, I arranged for Mouse House to send hampers ( I also sneeked one in for myself ;-) ) The hampers were a pleasant surprise for all the recipients, were good value for money and contained good quality products. When we next visit Lincoln (when we're allowed out) we will visit the shop and thank the staff personally. And we might just get a bit of cheese while we're there too.
29-05-2021
-
Rob Stirling
Had an awful experience with this company. Their courier let them down over Christmas, resulting in my guaranteed for Christmas order (paid for early December) not arriving. This isn't great, but hey these things happen. What I do struggle with is their attitude and customer service. They weren't bothered. I never really received a proper apology. They did not offer to replace the order to ensure a family member wasn't let down over Christmas. They knew it was a present for someone as it had a gift message. They also knew the courier had lost it as the tracking information showed this on 16th Dec. I just got told on 23rd Dec they were taking a well earned break over Christmas and they would sort the problem at some point in the new year and it should turn up at some point after Christmas (no use to me). Well it hasn't turned up and I'm still waiting for a refund, so unfortunately I will never use this company ever again. Do yourself a favour and go elsewhere. Doesn't sound like I'm the only one who has had this experience either.
29-05-2021
