The Modern Milkman
The Modern Milkman is a company based in Guildford, England that provides milk delivery services as well as other food and beverage products. They are dedicated to providing high-quality products and excellent customer service.
Introduction to The Modern Milkman
The Modern Milkman was founded in 2018 with a simple goal: to bring back the traditional milkman delivery service in a modern way. This UK-based company offers a more sustainable alternative to supermarket shopping, using electric vehicles to deliver milk and other household essentials to customers' doorsteps. What sets The Modern Milkman apart is their commitment to reducing plastic waste and supporting local farmers.Services & products
The Modern Milkman offers a variety of daily essentials, including milk, bread, eggs, and fresh produce, as well as a range of eco-friendly household products. Customers can customize their orders and choose their delivery frequency, making it easy to get the products they need on a regular basis.Location
The Modern Milkman is located in the Slyfield Industrial Estate in Guildford, a bustling business district with a mix of commercial and residential properties. Customers can expect to find a wide range of businesses in the area, from manufacturing and distribution centers to retail stores and restaurants. The closest public transportation options are the Arriva bus stop (0.1 miles), Guildford Park Road railway station (1.2 miles), and Guildford railway station (1.5 miles).Benefits
Choosing The Modern Milkman means supporting local farmers and reducing plastic waste, while also enjoying the convenience of doorstep delivery. Customers can easily manage their orders online, and the company's commitment to sustainability aligns with the values of many modern consumers.Good to know
Customers should be aware that while The Modern Milkman primarily serves the Guildford area, they are expanding to other parts of the UK as well. Delivery days may vary depending on the customer's location, and all orders must be placed by 9pm the night before delivery.Reviews
Customers have praised The Modern Milkman for their excellent customer service and commitment to sustainability. Many appreciate the convenience of doorstep delivery and the ability to customize their orders. However, some have noted that the prices can be slightly higher than supermarket prices, although they feel that the quality of the products justifies the cost. Overall, the company has received overwhelmingly positive reviews from satisfied customers.Amenities
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free delivery -
refrigerated truck
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organic milk
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delivery slot
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home delivery
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subscription service
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eco-friendly packaging
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dairy-free options
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bulk order discount
FAQ
What types of milk do you offer for delivery?
We offer a variety of milk options for delivery including whole milk, skim milk, 2% milk, almond milk, soy milk, and oat milk.What is the delivery schedule and frequency?
Our delivery schedule and frequency varies by location, but we typically offer delivery once or twice a week. You can check your specific delivery schedule on our website or by contacting customer service.Can I modify my delivery schedule or skip a delivery if needed?
Yes, you can modify your delivery schedule or skip a delivery if needed. Simply log in to your account on our website or contact customer service to make any changes.How do I manage payments and billing for my milk delivery service?
We offer automatic billing and payment options through our website. You can also choose to receive paper invoices and pay by check if preferred.What is your policy for milk that goes bad or is damaged during delivery?
If your milk goes bad or is damaged during delivery, please contact customer service as soon as possible. We will issue a refund or replacement for any affected products.Reviews
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louise manthorpe
Very disappointed with this company. Was happy to sign up and loved the concept, 1st delivery fine, place in porch as instructed. 2nd delivery left right outside door and empties in porch not collected. Unfortunately as I didn't know there were glass bottles tight in front of the door, I had to spend half an hour picking up broken glass and washing down milk, as the obvious happened. 3rd delivery says delivered but nothing there. CCTV checked and definitely no delivery. Have now cancelled account.
24-05-2023
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Emmanuella Mackittah
23-05-2023
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Charles Helm
Their prices have drastically gone up since I subscribed (around a year ago) plus the milk has been going off after a few days. They make it extremely hard for users to cancel their subscription, it seems impossible to do it on their app and it can only be done on a desktop. Only available option is to pause the delivery for a maximum of a month, very sneaky and unethical if you ask me. They've left a sour taste in my mouth (no pun intended) and I'm disappointed in the service and won't be recommending.
15-05-2023
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Lou Tucker
Moving abroad and unable to escape this contract. Do not sign up. It's a contract you cannot leave. No phone number to call. Can only chat to a bot on the website that doesn't give you an option to cancel. Literally storing your card details and charging you against your will. Avoid like the plague.
15-05-2023
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Thomas Eady
Annoying door to door sales people who ignore signs saying no door to door sales. I've told them not to come, put up signs and they still come knocking selling their overpriced goods
15-05-2023
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Destini Whitson
Left downstairs at my towerblock on the wrong day at around 12am and still being charged even though I haven’t received my goods absolutely bad customer service no way to call or speak to a human instantly. Will never order again
08-05-2023
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Christine Andrews
the delivery is often to the wrong door and although i complain each time it happens every three or four delivery and makes collecting the delivery very difficult to carry all through the house and not empties collected not a good service
29-04-2023
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Valerie Pickup
At the beginning all went well. Then they kept leaving milk & other things I hadn't ordered. On letting them know they said just to enjoy them, no cost envolved. All very good but just too much for me to use, i was giving it away to neighbours. I told them I was considering leaving and the problem has been resolved. I now have another beef with them, dirty bottles, the fist time I gave them the benefit of the doubt in case it was my fault, this second bottle is definitely not my fault. I can't except bottles that have not been cleaned properly, they are getting the boot now.
29-03-2023
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Santa Neiberga
28-02-2023
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Shamraiz Butt
I never have any issue great service Excellent Quality KEEP IT UP 👍
28-02-2023
