The Mersea Island Practice
The Mersea Island Practice is a healthcare company based in Colchester, England. They specialize in providing general practitioner services, medical clinics, and medical groups. The company is dedicated to providing high-quality healthcare and medicine to their patients.
Introduction to The Mersea Island Practice
The Mersea Island Practice is a general practitioners' clinic located in Colchester, England. Established in the early 1990s, the clinic has been serving the local community for over three decades. The clinic prides itself on providing high-quality medical care to its patients, with a focus on personalized and compassionate service. What sets The Mersea Island Practice apart from others in the same industry is their commitment to building a strong relationship with their patients, ensuring that they receive the best possible care.Services & Products
The Mersea Island Practice offers a range of medical services, including general consultations, health checks, vaccinations, and chronic disease management. They also have a pharmacy on-site, allowing patients to get their prescriptions filled without having to go elsewhere. The clinic is equipped with state-of-the-art medical equipment and staffed by highly qualified doctors and nurses.Location
The Mersea Island Practice is located on Kingsland Road in West Mersea, a small town on the coast of Essex. The area is known for its beautiful beaches and is a popular destination for tourists during the summer months. In addition to the clinic, the area is home to a variety of businesses, including restaurants, cafes, and shops. There are several public transportation options available, including buses and trains. The three closest public transportation options to the clinic are West Mersea, Waldegraves Holiday Park, and Victory Road.Benefits
Patients who choose The Mersea Island Practice can expect to receive personalized and compassionate medical care from highly qualified professionals. The clinic's focus on building strong relationships with their patients ensures that each patient receives the best possible care. The on-site pharmacy also makes it convenient for patients to get their prescriptions filled.Good to know
Patients should be aware that The Mersea Island Practice is a private clinic and may not be covered by all insurance plans. However, the clinic does offer affordable rates for their services.Reviews
Customers have praised The Mersea Island Practice for their friendly and attentive staff, as well as the quality of care they provide. Many patients have noted that they feel comfortable and well-cared for during their visits to the clinic.FAQ
Can I schedule appointments online, or do I need to call?
You can schedule appointments online through our website or through our patient portal. You can also call us to schedule an appointment over the phone.What is your policy on cancellations and rescheduling appointments?
We require at least 24 hours notice for cancellations or rescheduling of appointments. If you do not provide sufficient notice, you may be charged a cancellation fee.How do you ensure patient confidentiality?
We take patient confidentiality very seriously and adhere to strict privacy policies and regulations. All patient information is kept confidential and secure in our electronic medical records system.What kind of medical services are offered at your practice?
We offer a wide range of medical services, including general check-ups, preventative care, chronic disease management, minor procedures, and vaccinations.How does your practice manage referrals to specialists if needed?
If a specialist referral is needed, we will work closely with you to find a qualified specialist and make the appropriate referral. We will also coordinate with the specialist to ensure that your medical records and test results are shared and that your care is properly managed.Reviews
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Bryony
Staff are rude, unhelpful and patronising. If you need a doctor’s appointment you have to phone up at 8am and then hold for half an hour and by the time you get through the call queue they’re probably already gone. Staff are far more concerned with making sure all the paperwork is done properly than about patient care. Do not bother to register at this surgery.
15-05-2023
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Steve Cuthew
My Neice has to phone then 288 times just to get through to make an appointment. The problem isn’t the GP’s, not the staff but just the fact we have exactly the same number of GP’s now as we had thirty years ago. You’ve got to ask the question “Are we winding down the NHS”?
29-03-2023
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Stuart Cross
29-09-2022
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Patricia Harrison
Rang surgery at 8:15 am today and given an appointment with Dr Abdul within an hour.. Dr Abdul rang me at 9:30 am, prescription given which I collected from the Care pharmacy at 11am. First tablet taken at 11:30 this morning! Thank you for an excellent service.
29-05-2022
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Mike Worsley
For three weeks i have been working through the anexity to phone up for an appointment, at 8am sharp as i have been told to do. Today i phone 54 times within 15 minutes in hops of finally getting one, after much frustrating and getting "line busy" then the call cuts off i get through, to find there are yet again, no more appointments and that i should try again tomorrow. Why do i have to play the god damn lottery to make an appointment, why is the queue to join the call not longer than 3 people long before your automatically cut to "line busy" this is huge problem and its only getting worse. 54 times.. pathetic.
29-05-2022
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Charley Garwood
have to ring so many times just to get through to them and there always late when your on time. an absolute mockery
29-05-2022
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Selina Burke
29-05-2022
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Aaron Campbell
Sadly one of the WORST surgeries I've ever been with. Not all staff members let the team down, (there are some diamonds in the rough), but most do. Doctors and nurses are short and dismissive; I have also been accused of lying by medical staff about symptoms and their causes, accusations which cost valuable time in getting a serious diagnosis. Their modes of operation and opening times are unclear and sub-par at best, their patient aftercare and information provision is abysmal and all but I believe two of the receptionists/office staff always seem to have far more interesting and important things going on, as well as being fantastic at mishandling information. Awful surgery.
29-05-2022
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W Rogers
My husband returned from holiday with chest pains saw a doctor the same morning he was given an ECG also blood tests .Has been to hospital for tests awaiting more tests. The five star rating reflects the instant care we received .
29-05-2022
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Monika Nagy
We always get an appointment whenever my son is ill. The receptionist (I think I normally talk to Sue?) is very understanding, trying to fit a very poorly young patient in, even if it is an emergency appointment in the afternoon. The doctors are kind and professional. Thank you for all you do.
29-05-2022
