The Medway Diamond House
The Medway Diamond House is a company based in Rock, England that offers a range of services including appraisal services, jewelry appraisers, appraisers, jewelry engravers, pawn shops, financial services, and manufacturing & fabrication. They are committed to providing high-quality services to their clients and have a team of experienced professionals who are knowledgeable in their respective fields. The company values their clients and strives to exceed their expectations by delivering exceptional services.
Introduction to The Medway Diamond House
The Medway Diamond House is a family-owned business that has been serving the Rochester area for over 30 years. The company's mission is to provide exceptional jewelry services to the local community. What makes this company unique is their commitment to providing high-quality jewelry services, including appraisal services and custom jewelry manufacturing and fabrication, all while offering competitive pricing.Services & products
The Medway Diamond House offers a variety of services including jewelry appraisals, custom jewelry manufacturing and fabrication, and engraving. They also offer financial services such as pawn shops and buying gold. Customers can purchase a variety of jewelry items such as engagement rings, wedding bands, necklaces, and bracelets, all made with high-quality materials.Location
The Medway Diamond House is located on the bustling High Street in Rochester, England, surrounded by various shops, restaurants, and cafes. The area is known for its historical landmarks, including the Rochester Castle and Cathedral. Customers can expect to find a mix of local and chain businesses in the area. The closest public transportation options include the Rochester Station, which is only a 5-minute walk away, and various bus stops within a 10-minute walk from the store.Benefits
Customers should choose The Medway Diamond House because of their commitment to providing high-quality jewelry services at competitive pricing. They offer a wide range of services, including custom jewelry manufacturing and fabrication, that cater to individual customer needs. Their knowledgeable staff is always available to answer any questions and provide exceptional customer service.Good to know
Customers should be aware that The Medway Diamond House offers various financial services, including pawn shops and buying gold. They also offer appraisal services, which can be useful for determining the value of a customer's jewelry.Reviews
Customers have praised The Medway Diamond House for their excellent customer service and attention to detail. Many have appreciated their competitive pricing and the quality of their jewelry services. Overall, customers have had positive experiences with The Medway Diamond House and would recommend them to others.Amenities
-
certification -
gemology
-
hand engraving
-
integrity
-
jewelry
-
professionalism
-
reliability
-
repair service
-
valuation
FAQ
What is your experience and expertise in providing appraisals for my specific needs?
At The Medway Diamond House, we have a team of highly experienced and knowledgeable jewelry appraisers who have been in the industry for years. We have the expertise to provide appraisals for a wide range of jewelry items, including vintage, antique, and modern pieces. Our appraisals are tailored to meet your specific needs and requirements, ensuring that you receive an accurate and reliable valuation.How do you ensure confidentiality and accuracy in your appraisal services?
At The Medway Diamond House, we understand the importance of confidentiality and accuracy when it comes to jewelry appraisals. We have strict policies and procedures in place to ensure that all information provided to us remains confidential. Our team of appraisers are highly trained and experienced in providing accurate valuations, and we use the latest technology and industry-standard tools to ensure the highest level of accuracy in our appraisals.What is the typical turnaround time for an engraving order?
At The Medway Diamond House, we offer a range of engraving services, including hand engraving and machine engraving. The turnaround time for an engraving order will depend on the complexity of the design and the type of engraving service you require. However, we strive to complete all engraving orders as quickly as possible, without compromising on quality.Can you provide a detailed written appraisal report?
Yes, we can provide a detailed written appraisal report for all jewelry items we appraise. Our appraisal reports are comprehensive and include all the necessary information required for insurance purposes or personal reference. Our reports are also accepted by all major insurance companies, ensuring that you receive the right coverage for your jewelry items.How often should I get my jewelry appraised?
We recommend getting your jewelry appraised every two to three years or whenever there is a significant change in the value of the item. This could be due to fluctuations in the market or changes in the condition of the piece. Appraisals are also important when you want to sell or insure your jewelry items, as they provide an accurate valuation of the piece.Reviews
-
JackHogan
Cute and beautiful shop, amazing customer service and workers.
04-06-2023
-
Ruby Harrington
Wide range of jewellery to choose from, amazing customer service.
18-04-2023
-
Sidney Killick
great customer service, couldn’t of asked for a better experience
18-04-2023
-
Perry Corfield
Awful customer service Went in there with the intention of finding a ring I could have been a customer spent several hundred However was instantly told I can't try on any rings or get my finger sized Which resulted in them offering no help to find a ring. Awful customer service. Will go elsewhere
18-04-2023
-
Nicola Mitton
I took 2 rings to Alex to have the stones redesigned into a necklace. The customer service from all the staff was amazing and the necklace is absolutely stunning. Can recommend them 100%. Thanks
18-03-2023
-
weebsville laboratory
The staff here are amazing and turned something around for me in 1 day at a very reasonable price. Highly recommend.
18-03-2023
-
Michelle Gilbert
Really friendly and helpful staff
18-01-2023
-
Terezia Kozarova
Brilliant customer service and what a magic hands this lovely jeweler has got! Thank you for removing my stuck ring without cutting it. Not asking to pay for it was such a kind gesture. Thank you😊
18-12-2022
-
Holly Daye
i’ve had the best experiences at this shop whenever i go and take a visit down and the staff are exceptionally amazing and couldn’t do enough to help me when shopping for even the smallest of items. would recommend to absolutely anybody
18-11-2022
-
ann power
I have only been in this shop three times and have made a purchase and at all times have received excellent service
18-11-2022
