The Marylebone Hotel

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Reviews

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  Sadi A

  01-01-1970
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  Jed Rubin

  01-01-1970
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  Steven Grech

  01-01-1970
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  SMS

  Accompanied by my son's,spent few days at this very British institution. Rooms : 4/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great value … More

  01-01-1970
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  Alexandra Henschel

  (Translated by Google) Great room and above all good service! I would be happy to take a look privately. (Original) Tolles Zimmer und vorallem guter Service! Gerne schaue ich privat auch mal vorbei.

  01-01-1970
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  Samuel White

  Me and my partner were attending a private special conference event held by my company at The Marylebone hotel recently. Arrival: I pulled up outside in my own personal vehicle, a 13 year old Mondeo but to my pleasant surprise the door staff still treated me like a VIP and carried my bags in for me. Compared to all the other cars in the area I wouldn’t have blamed them for ignoring me or mistaking me for a delivery driver! It was a very pleasant experience and the staff were extremely friendly. They held my bags for me until check in. Parking: Unfortunately no parking on site (which is understandable for central London) however they have a discount for a parking garage down the road. This is good, however upon checking the online reviews of the parking garage there is evidence of a lot of car damage (break ins, thefts). I ended up parking my car in Westfield shopping centre for the night as I had been recommended it was very secure and only a 15/20 min tube away from the hotel and also very well priced at £15 a day. Our bags were brought to our room At the night of the special event the staff were very friendly and lively, doing a great job making sure drinks were topped up in the private function. At dinner, me and my partners dietary requests were met perfectly, my partner had the best gluten free bread she’s ever had. She is desperate to know the brand! Dinner was done to a great standard and was very lovely. Checking out was very easy and they held our bags for the day until we were ready to come back and collect. All a very easy process and the staff once again very helpful. Overall I had an amazing stay and it was extremely luxury and a true experience for me which I won’t forget. Definitely recommend The room was very spacious, the bathroom was very luxury. I loved that the large television had built in chrome cast which was a great touch, I had tried to cast to TV’s in hotels before with no luck at all so I was ecstatic to have this feature. The bed was huge and very comfortable. The room I had was with a lovely view out onto the street allowing a view of Londoners and especially the night life.

  01-01-1970
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  ciro cesar aguiar

  01-01-1970
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  Emma Nicholson

  Greeted by a wonderful Irish ☘️ gentleman who helped me out of the cab and took me and my luggage to the front desk started my stay off with style. We chatted about my trip and about our Irish heritage. Upon checking in to my Classic queen room, I found it to be a little small for my preferences and called down to reception who were able to offer me a Deluxe king for a supplement each night. I was shown to room490. Stunning views on to the decorated views of Marylebone through a huge window. A newly renovated room - perfect. I enjoyed breakfast at the hotel, had afternoon drinks in the bar and had a lovely steak dinner in the restaurant. Throughout my whole stay I was treat impeccably. The lovely Stan was such a help and a wonderful lady on reception (whose name escapes me but holds a lovely warm smile). I chose this hotel because I had some surgery on Harley Street and needed to be close by, but J would choose it again in a heartbeat wherever I need to be in London. Such a treat. Thank you again, Emma

  01-01-1970
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  Antonio Vezozzo

  (Translated by Google) Excellent stay, but very small room. (Original) Excelente estada, porém, quarto muito pequeno.

  01-01-1970
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  Jo Holt

  NOT IMPRESSED AT ALL !! 😡 I have spent the past 20 years traveling the world staying in hotels. I am very happy to spend money on nice hotels and fabulous restaurants. Every review I have ever posted on goggle has been positive until now. However on this occasion I am BEYOND disappointed and furious today. I gave them the benefit of the doubt - a second chance after my first experience a month ago when I specifically requested a quiet room and I barley slept all night from the noise. I also called a few weeks ago from a colleagues overseas number and this call was a complete waste of time and money as the staff member had no idea regarding the hotel special experiences they had emailed me that I was trying to book in addition to the room. Now today they think it’s acceptable to charge me to a Deluxe King Room without a King Bed. There is nothing deluxe about to two single beds being pushed together This Is False Marketing & Advertising ! I expected to receive what I have booked and paid for one month ago. It’s not like I only booked today !!!! I explained one month ago when I was checking out I would be traveling and working 24/7 for one month and I would be wanting to get a good nights sleep on my return. I am literally paying to stay in a hotel to get a good nights sleep or I could stay at a friends house in their Child’s single bed. I am shocked a hotel in Marylebone have such low standards and the customer service by Management on duty was absolutely appalling. The only good thing about the hotel is the door men all lovely and helpful gentlemen. The Food and Beverage are not bad but I witnessed other guests in the bar were not happy waiting for things. I heard the waiter tell them sorry there is only one kitchen for the restaurant and bar. I enjoyed a lovely meal in the restaurant on my last visit but these guys are being massively let down by the hotel staff management and room allocation teams !!! ‼️ Update - worst nights sleep sinking into the middle of the two beds. Wearing ear plugs and still woken up by housekeeping and workmen in the hallways and the room above. Plus I find the bathroom needs repairing. They have placed a towel to try to cover it up. Rooms: Not what they advertise !!!!

  01-01-1970