The Lodge Surgery
The Lodge Surgery is a healthcare and medicine company located in St Albans, England. They specialize in travel clinics and alternative medicine practitioners. With a commitment to providing high-quality care, The Lodge Surgery is dedicated to helping their patients achieve optimal health and wellness.
Introduction to The Lodge Surgery
The Lodge Surgery is a healthcare facility located in St Albans, England. It has been operating for several years and prides itself on providing top-notch medical care to its patients. The company's primary purpose is to provide comprehensive healthcare services to the community while offering individualized care for each patient. What makes this company unique is its integration of both traditional and alternative medicine practices, giving patients a wide range of options for their healthcare needs.Services & products
The Lodge Surgery offers various medical services, including general check-ups, vaccinations, travel clinics, and alternative medicine practices. Patients can also receive specialized care for women's health, men's health, and children's health. The facility also provides a range of products, including prescription medication and over-the-counter medicine.Location
The Lodge Surgery is located in St Albans, a vibrant city with many businesses and attractions. The area is known for its historical landmarks, such as St Albans Cathedral and Verulamium Park. Visitors can expect to find a range of businesses, including restaurants, shops, and entertainment venues. The nearest public transportation options are the St Albans City Railway Station, St Albans Abbey Railway Station, and St Albans Bus Station, all of which are within a mile of the facility.Benefits
Customers should choose The Lodge Surgery because of its holistic approach to healthcare. The facility offers both traditional and alternative medicine practices, giving patients a range of options for their healthcare needs. Additionally, the staff is highly trained and experienced in providing top-notch medical care to patients, ensuring that each patient receives individualized care tailored to their unique needs.Good to know
Customers should be aware that The Lodge Surgery operates by appointment only. Patients are advised to call ahead to schedule an appointment to ensure that they receive the care they need.Reviews
Customers rave about The Lodge Surgery, praising the staff for their professionalism and expertise. Patients appreciate the facility's integration of traditional and alternative medicine practices and find the care they receive to be top-notch. Overall, customers highly recommend The Lodge Surgery for anyone looking for comprehensive healthcare services.Amenities
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telemedicine
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vaccination
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appointment availability
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online booking
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insurance acceptance
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lab testing
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prescription refills
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vaccine education
FAQ
Are your healthcare professionals certified and experienced in travel medicine?
Yes, our healthcare professionals are certified and experienced in travel medicine. We have a team of highly trained doctors and nurses who specialize in providing travel medicine services to our patients. They stay up-to-date with the latest travel health news and are equipped to provide personalized advice and vaccinations based on your specific travel itinerary and medical history.Do you accept insurance for your services?
Yes, we accept insurance for our services. However, coverage may vary depending on your insurance provider and the specific services you require. We recommend contacting your insurance provider to confirm coverage before your appointment. If your insurance does not cover our services, we offer affordable self-pay options.Are your practitioners licensed and certified in their respective fields?
Yes, our practitioners are licensed and certified in their respective fields. We only hire healthcare professionals who have completed the necessary education and training to be licensed and certified in their area of expertise. This ensures that our patients receive high-quality care from qualified professionals.How does your approach differ from traditional Western medicine?
Our approach differs from traditional Western medicine in that we offer alternative medicine options in addition to traditional treatments. We believe in a holistic approach to healthcare that takes into account the physical, emotional, and spiritual well-being of our patients. We offer a range of alternative medicine treatments, including acupuncture, herbal medicine, and nutritional therapy, to help our patients achieve optimal health and wellness.What conditions do you commonly treat through alternative medicine?
We commonly treat a variety of conditions through alternative medicine, such as chronic pain, anxiety, depression, digestive disorders, and hormonal imbalances. Our practitioners work closely with each patient to create a personalized treatment plan that addresses their specific needs and goals. We believe in treating the root cause of a condition, not just the symptoms, to achieve long-term health benefits.Reviews
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Kerry Bennett
If I could give this surgery a minus score I would. Twice I've used the online prescription order system on behalf of my mother and it's not been picked up, and 10 days later after a Bank Holiday I have to phone the order in again to be told it'll be another 48 hours til they can send it because there aren't enough Doctors. Absolutely appalling!!! Good job these medications were not a matter of life or death!!!
13-05-2023 -
John Omahony
Been here since a kid n family surgury
27-04-2023 -
SM Kamrujjaman
Hi, I am sm kamrujjaman. I am really really happy and satisfied with this Gp,specially receptionist who received over telephone call and give me an appointment. I also do highly appreciate with Dr snehal Patel who is very soft minded,friendly, well manner and amiable, affable to their patient.i am really happy and pleased with this GP among various gp surgeries in uk.
27-02-2023 -
Huw Clarke
27-01-2023 -
Dot Smee
I have nothing but praise for the Doctors I saw yesterday ,my grateful thanks to them both for putting my mind at rest and for the advice they gave .
27-01-2023 -
elisabeth borrelli
I find the receptionists very friendly and helpful and the doctor & nurse professional but still patient and empathetic.
27-01-2023 -
JCMUnite
Arrive late because of very heavy traffic. I called ahead and they said it was fine. I arrived, I sat and waited. Doctor then turned me away because they were too busy and me being 15 minutes late would throw their whole day off. It was me and one other person in the waiting room... no one else came or left in the 15 minutes I sat there. I explained I had a lump and pains in my abdomen that the hospital had referred me to my doctor to be looked at because they don't know what it is... They didn't care. Rebook an appointment they said. Whilst I'm sitting in an empty waiting room.... Ill be moving doctors. They have just called me to cancel the telephone call I was meant to have because I missed the face to face appointment they turned me away from. They just simply don't care.
27-11-2022 -
Julie Colfer
I cannot fault my experience with the lodge surgery yesterday, The reception was most helpful and the doctors response exceptional, thank you !
27-11-2022 -
Selma Majid
Couldn’t believe I was able to get an call and appointment on the day for my 6 year old. Really impressed with the service and manner of receptionist and doctors
27-11-2022 -
Chelsea Franklin
I would have given 0 star for this surgery! But the one will do for now, maybe just for the odd GP that has been lovely and helpful. As for the receptionists, rude, rude, rude!! They definitely all wake up grumpy, you can sense the eye rolling on the other end of the line, when you eventually get through that is. Today it took me 56 minutes and 12 seconds to get through just to be turnt away and told to ring the 111 service. Passing on the pressure to a service who deal with a whole nation, well done to 111 though I got through straight away and my issue was sorted within 30 minutes. At this dangerous surgery all you hear is they're fully booked!!! Getting a prescription is near impossible and being seen even worse. I haven't been seen since before the COVID pandemic. I've been at the lodge for 28 years and I would tell everyone how amazing they were, but now I tell people to find a GP surgery that will actually listen to you!! The unnecessary stress that they've caused me over the past couple of years is insane. Mainly the rudeness from the receptionist and lack of duty care! It's a fulltime job just to get what you need, I myself have major health issues that they have no compassion to help me with. I had a very rude GP last week Tuesday tell me "why didn't I call Monday, why did I leave it so long" I couldn't believe the audacity of her words, bit my tongue and kindly responded that I had phoned Monday but was turnt away after calling dead on 8am and finally being spoken to at 8:34am just to be told all appointments had been taken. Just to bare in mind I should flag up as "priority" on they're system, even there automated system says we will give appointments to urgent calls (yeah right). I understand the NHS is under pressure, as I also work for them, but I've never lost my empathy to help others, where as this place has! They all need constant training maybe first start off with people skills!! As of today I will be saying goodbye forever to this ridiculous surgery. Someone needs to call CQC and report these people and get it shut down. #PeaceOut
27-11-2022