The Little Flower Shop
The Little Flower Shop is a florist located in Billericay, England. They specialize in flower deliveries and offer a wide selection of flowers for any occasion. Their shop is a great destination for those looking to shop for flowers and gifts. With a commitment to quality and customer satisfaction, The Little Flower Shop is a trusted choice for all your floral needs.
Introduction to The Little Flower Shop
The Little Flower Shop is a family-owned business that has been providing high-quality flowers and exceptional service for over 30 years. The company's purpose is to create beautiful arrangements that bring joy and happiness to their customers. What makes The Little Flower Shop unique is their commitment to sourcing the freshest flowers from local suppliers and their attention to detail when creating each arrangement.Services & products
The Little Flower Shop offers a range of services, including flower deliveries for special occasions, weddings, and corporate events. Customers can choose from a variety of arrangements, including traditional bouquets, modern centerpieces, and custom designs. The company also offers a selection of gifts, including chocolates, balloons, and plush toys, that can be added to any order.Location
The Little Flower Shop is located in Molyneux Court, a charming shopping district in the heart of Billericay, England. The area is known for its quaint shops and cafes, and visitors can expect to experience a friendly and welcoming atmosphere. The closest public transportation options to the shop are the Billericay train station, which is 0.6 miles away, the Sunnymede train station, which is 0.8 miles away, and the High Street bus stop, which is 0.2 miles away.Benefits
Customers should choose The Little Flower Shop because of their commitment to quality and customer service. The company only uses the freshest flowers and takes great care in creating each arrangement to ensure that it meets their high standards. The staff is knowledgeable and friendly, and they go above and beyond to ensure that each customer is satisfied with their purchase.Good to know
Customers should be aware that The Little Flower Shop is closed on Sundays and Mondays. However, they do offer a 24-hour online ordering service for customers who need to place an order outside of business hours.Reviews
Customers have praised The Little Flower Shop for their beautiful arrangements, friendly staff, and excellent customer service. Many have commented on the quality of the flowers and the attention to detail that goes into each arrangement. Overall, customers have had a positive experience shopping with The Little Flower Shop and would recommend the company to others.FAQ
What is your delivery area and what is the cost of delivery?
Our delivery area includes Billericay and surrounding areas. The cost of delivery varies depending on the distance from our shop. We are happy to provide a quote for delivery upon inquiry.How can I customize my bouquet or arrangement?
We love helping our customers create custom bouquets and arrangements! You can choose the type of flowers, colors, and even the vase or container. Simply give us a call or visit our shop to discuss your preferences and we will work with you to create the perfect arrangement.What is your policy on substitutions if a certain flower is not available?
If a certain flower is not available, we will do our best to substitute it with a similar flower of equal or greater value. We will also contact you to inform you of the substitution and make sure you are happy with the replacement flower.Can you provide arrangements for special occasions like weddings or funerals?
Yes, we specialize in providing arrangements for special occasions such as weddings and funerals. We can work with you to create custom bouquets, centerpieces, and arrangements to fit the theme and style of your event.What is your return or refund policy if I am not satisfied with my order?
We strive to provide the best possible service and products to our customers. If you are not satisfied with your order, please contact us within 24 hours of receiving the order and we will do our best to make it right. We may offer a refund or exchange depending on the situation.Reviews
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George Nelson
Always order from the little flower shop the best florist around, always helping me out last minute. Bouquets are always wonderful.
27-03-2023
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Perry Remblance
I ordered last minute Mother’s Day morning and the lady answered and made me up a big bunch for £70 of which I collected. I was initially a little disappointed when I collected as for the money I thought they would have been bigger, but it was last minute so I went home and gave them to my mum. When we got home they were placed into another vase with fresh water and trimmed. My mothers family had a florist for over 15 years and she’s knowledgeable of the trade, and the care process involved in flowers. 3 days later the hydrangeas in the bunch are dying, and a couple other flowers are showing signs of droopiness. I messaged the instagram account to see what response the owners had. I assumed the hydrangeas must’ve been old, or the wholesaler had gave them old ones to get rid of during a busy Mother’s Day period. The account replied with instructions of care to which I explained these were done soon after arriving home. Then they replied with invoices from the wholesaler. This didn’t do much to help the issue, all it done was try to shutdown my claims and pass blame onto my behalf. As if it was something I’ve done to cause them to die. She then asked for my bank details, to which I replied with them and also voiced my disappointment; from the bunch of flowers themselves, to the dead flowers, and to how I was replied to over the dead flowers. I was never once offered a replacement bunch or asked to bring them back to her, which I would’ve done happily. All I kept receiving was claims that I am the only one that has complained, and that they have boxes of hydrangeas left of which aren’t dead. None of that I dispute, but I’m not a liar and was sending photos constantly to prove my point. Somewhere getting to me there’s been a issue- I’m left with dead flowers, of which the business owner can’t seem to take responsibility for. As of this I asked for my full amount I paid for the bunch refunded as I was not happy with the product, nor the customer service. The account replied, once again shutting me down, claiming they would’ve been ‘more than happy for [me] not to purchase if I wasn’t satisfied’ and that they are ‘unable to help [me] any further’. She wanted to refund for 2 x hydrangea stems; frankly this is an insult. Since this I have had my message read and ignored. The way this issue has been handled has been so unprofessional. The owner couldn’t take responsibility that I was sold flowers of which are dying a couple days later. They provided little to no help in resolving the issue. Therefore I cannot recommend this florist at all. There are better, and nicer florists all over Essex of which would be more appreciative of your business than this. They have no care for their customers, once they’ve got your money they couldn’t care. I will wait to see if I receive a response.
27-03-2023
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Eve Webb
27-09-2022
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Christine Foster
We have always gone to Natalie for our flowers and have loved them Natalie agreed to do the floral arrangements for my daughters wedding in London the work Natalie put into this was amazing she made every single arrangement and worked 24hours no sleep the day before the wedding Every arrangement at Michaelas wedding had a piece Nats heart and soul Natalie treated Michaelas wedding as if Michaela was her Daughter Natalie is not just an amazing florist she is an artist with Vision 1000000% guarantee you could not get what Nat gives anywhere else This little lady goes above and beyond 💗
27-09-2022
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Lisa Ruggiero
I have used TLFS for years, from funeral work to my Christmas garland around my front door & I couldn’t be happier. Always an outstanding end result that stands out from the rest. I recently visited their new shop too which is insane. Thank you for always being so accommodating & for your hard work! Highly recommend!
27-09-2022
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Francesca Johnson
The best flowers every time, different to all other florists around. Love all your work x
27-09-2022
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franky bellamy
Always does the best of the best for me she never fails to amaze me how beautiful her creations are.
27-09-2022
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Sam Murray
What an amazing florist, flowers were unreal and what a beautiful shop. I have used this florist for all occasions and never been disappointed. 10/10
27-09-2022
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Bobby Dinnen
High quality , beautifal arrangements Very happy ty so much for your service, will 100% use again 😁
27-09-2022
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Jodie Taylor
Not only beautiful flowers, but an amazing customer service too. Would highly recommend!
27-09-2022
