The Jewel Hut
The Jewel Hut is a UK-based company specializing in the export of jewelry. They offer manufacturing and fabrication services to create unique and high-quality pieces. With a focus on craftsmanship and attention to detail, The Jewel Hut is a trusted source for exquisite jewelry.
Introduction to The Jewel Hut
The Jewel Hut is a jewelry company based in Kidderminster, England. Founded with the aim of offering top-quality jewelry to customers, the company has been in operation for several years. The Jewel Hut is unique because it not only sells jewelry but also offers manufacturing and fabrication services.Services & Products
The Jewel Hut offers a wide range of jewelry products such as necklaces, bracelets, earrings, and rings. Customers can also customize their jewelry by working with the company's manufacturing and fabrication team. The company uses only the highest quality materials for their products.Location
Located in Weavers Wharf, Kidderminster, The Jewel Hut is situated in a bustling area with many businesses nearby. Customers can expect to experience a vibrant shopping atmosphere in the area. The three closest public transportation options are Kidderminster Train Station (0.5 miles), Kidderminster Bus Station (0.3 miles), and the Horsefair bus stop (0.1 miles).Benefits
Customers should choose The Jewel Hut because they offer top-quality jewelry at competitive prices. Additionally, the company's manufacturing and fabrication services allow customers to create custom pieces tailored to their specific preferences and needs.Good to Know
Customers should be aware that The Jewel Hut is primarily focused on jewelry exporting, so their services are mainly geared towards clients who require bulk orders.Reviews
Customers have praised The Jewel Hut for their excellent customer service and high-quality products. Many have also commended the company's manufacturing and fabrication services, stating that they were able to create unique and personalized pieces that exceeded their expectations.Amenities
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gift wrapping -
credit card acceptance
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engraving
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repairs
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appraisals
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returns
FAQ
What is your experience in manufacturing and exporting jewelry?
We have over 10 years of experience in manufacturing and exporting high-quality jewelry. Our team of skilled craftsmen and designers work tirelessly to create unique and beautiful pieces that meet the needs and preferences of our clients.What types of jewelry do you specialize in?
We specialize in a wide range of jewelry types, including earrings, necklaces, bracelets, rings, and more. Our pieces are available in a variety of materials, including gold, silver, and platinum, as well as in a range of styles, from classic and timeless to modern and trendy.Can you provide samples of your work?
Yes, we are happy to provide samples of our work upon request. Our samples are a great way to see the quality and craftsmanship of our pieces firsthand and to get a better sense of our style and design aesthetic.What is your production capacity?
Our production capacity varies depending on the specific project and the size of the order. However, we have the resources and expertise to handle both small and large orders, and we are committed to delivering high-quality products on time and within budget.What is your lead time for orders?
Our lead time for orders varies depending on the complexity of the project and the size of the order. However, we work closely with our clients to establish clear timelines and deadlines, and we are committed to delivering products on time and within the agreed-upon timeframe.Reviews
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David C
Rubbish company with terrible customer service. They missed the engraving on a product I ordered, and did nothing to rectify. Do not use this company not even if you are desperate
29-01-2023
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Marshall Mathers
29-12-2022
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donna prince
Still not received my parcel that was meant for a birthday gift! Joke of a company & delivery service
29-12-2022
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Gemma Bennett
Ordered a nomination braclet and two charms. Delivery was quick but when I opened the box it was like a child had handled it and had all sticky marks over the braclet and charms. Also the engraved charm had part of a letter missing. Don't think I'll order from here again
29-12-2022
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Nikki Dawson
Didn’t receive my item or a refund and customer services aren’t responding anymore. Terrible company not to be used
29-10-2022
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Lorraine Allsopp
Gutted they don't sell Pandora anymore!? 😢
29-05-2022
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Norman Neal
Absolutely a terrible company they offer free gifts worth £65 and then tell you once you’ve placed the order and paid the offer has stopped but they don’t put that on the website Rip off Company leave well alone
29-05-2022
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kev mcc
I purchased a silver Cross and chain for a present the product was 1st class the package presention was very good the only thing I would say could be improved is the message could have been on a nice card not just a little note apart from that would recommend
29-05-2022
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Helen Williams
I purchased my watch on Saturday 12/06/2021 and expected that it would (and should) have been received by at least Tuesday 15/06/2021 as promised using your own selected means of delivery which as I understand is "one day tracked". On Wednesday 16/06/2021 when it had still not arrived, I rang your offices and spoke with Katy who advised me that Royal Mail (your selected courier) had not scanned the package properly and that it was now untrackable, but that there would be a 99% chance that it would still be delivered to me after a waiting period of at least ten days due to Royal Mail`s standard procedures. (Obviously, Katy must be accustomed to these postal problems as she seemed to know the procedure quite well - yet you still continue to use Royal Mail??) - I find this difficult to understand as Royal Mail have attached a tracking number to my item: VY779648601GB refers - and this is issued by Royal Mail - I fail to accept that this item has not been scanned by Royal Mail as it has been allocated a tracking number by Royal Mail which can only be allocated after being scanned?? I requested a refund as the watch in question is a present and will be no good after the day it was intended to be presented. I therefore requested a refund but was told I would have to wait for the ten day Royal Mail period to progress before you (thejewelhut) can make enquiries as to it`s whereabouts and subsequently decide whether I deserve a refund?? I am very unhappy with the way in which this has gone and I am seeking an immediate refund. It is absolutely none of my business who you decide to select as your courier and it is certainly no fault of mine that this item has not reached me within the time you specified! Please look into this and arrange my refund asap or the matter will be escalated as highly as it needs to be. Regards, Helen Williams Further to this: 17/06/2021 I spoke with Customer Services at Royal Mail who advised me that contrary to everything that Katy had said - VY779648601GB is the thejewelhut`s own tracking number, these tracking numbers are attached to articles prior to arranging to post them by thejewelhut themselves– this is NOT a Royal Mail code number and not issued by them at all. In addition – Royal Mail can confirm categorically – that this tracking number has never ever been scanned into any system and the article itself has not been posted at all. I rang Katy back at thejewelut offices 17/06/2021 to present her with this information and she simply said I had been issued with a refund – no apology at all for any of the inconvenience or the misleading information with regard to the above. This is the first and only time I have made a purchase with thejewelhut and I won`t ever be buying anything again from this outfit. I advise you to avoid them – it’s not as though they offer anything special of exclusive – I`ll be choosing a professional jeweller next time.
29-05-2022
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Jenny Atkinson
Bought a pair of Pandora star earrings which when I put it caused me an insane amount of pain. 4 days later my ear was severely infected. Upon removing the stud we found a piece of metal in a stick shape from one of the star corners had being inbeded in my ear. 4 hours in a and e and now on penicillin. The jewel hut tried to offer me for 40 pound as a sorry. Please avoid....
29-05-2021
