The Island Surgery
The Island Surgery is a healthcare and medicine company located in Canvey Island, England. They specialize in providing medical services such as family practice physicians, general practitioners, medical centers, medical groups, and public medical centers. The Island Surgery is committed to providing quality healthcare services to their patients and improving their overall health and well-being.
Introduction to The Island Surgery
The Island Surgery is a healthcare center located in Canvey Island, England. The company was established with the purpose of providing top-quality medical services to the community. The Island Surgery is known for its team of experienced doctors, family practice physicians, and general practitioners. What makes this company unique is its commitment to providing personalized care to each patient.Services & products
The Island Surgery offers a wide range of medical services. Patients can visit the center for general checkups, vaccinations, and treatment of illnesses. The center also offers specialized medical services such as diabetes management, asthma care, and women's health services. In addition, patients can purchase prescription medication and medical supplies from The Island Surgery.Location
The Island Surgery is located on Long Rd in Canvey Island. The area is home to a variety of businesses, including shops, restaurants, and other medical centers. Patients can expect to experience a friendly and welcoming atmosphere when visiting The Island Surgery. The closest public transportation options are the Canvey Island Bus Station, which is 0.2 miles away, the Canvey Island Train Station, which is 1.2 miles away, and the Thorney Bay Park Bus Stop, which is 0.4 miles away.Benefits
Customers should choose The Island Surgery for its team of experienced medical professionals and commitment to personalized care. The center also offers a wide range of medical services, making it a one-stop-shop for all medical needs. In addition, The Island Surgery provides affordable medical care to patients of all ages.Good to know
Patients should be aware that The Island Surgery operates on an appointment-only basis. Walk-ins are not accepted. The center also has a strict policy regarding late arrivals and cancellations.Reviews
Customers have praised The Island Surgery for its friendly staff and personalized care. Patients appreciate the attention given to their individual needs and the thoroughness of medical exams. Overall, The Island Surgery has received positive reviews for its commitment to providing top-quality medical care to the community.Amenities
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appointment scheduling
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insurance acceptance
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wheelchair accessible
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parking
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extended hours
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same day appointments
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waiting room
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appointment booking
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insurance accepted
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urgent care
FAQ
What are the qualifications and experience of the medical staff?
Our medical staff at The Island Surgery consists of qualified and experienced doctors, family practice physicians, and general practitioners. All of our medical staff have completed extensive medical training and continue to stay up-to-date with the latest medical advancements and practices through ongoing education and training programs.Are there any additional fees or costs associated with using this medical center?
At The Island Surgery, we aim to provide affordable and accessible healthcare to all of our patients. We bulk-bill our patients, which means that there are no out-of-pocket expenses for most of our services. However, there may be additional fees or costs associated with certain treatments or procedures, and our staff will inform you of these before proceeding.Can you provide some examples of successful treatments you have provided for similar conditions?
At The Island Surgery, we have successfully treated a wide range of medical conditions and ailments. Some common conditions we treat include diabetes, hypertension, asthma, and skin conditions, among others. Our medical staff will work closely with you to develop a personalized treatment plan that meets your individual needs and goals.What is your policy on emergency appointments?
We understand that emergencies can happen at any time, which is why we offer same-day appointments for urgent medical issues. If you require emergency medical attention, please call us immediately and we will do our best to accommodate your needs as quickly as possible.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
As mentioned earlier, we bulk-bill most of our services, which means that there are no out-of-pocket expenses for our patients. However, there may be additional fees or costs associated with certain treatments or procedures, and our staff will inform you of these before proceeding. We aim to provide affordable and accessible healthcare to all of our patients.Reviews
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Julia Morris
22-05-2023 -
Christine Beck
I had a appointment Tues and this doctor came out and called me, never seen him before I explained I have been ill for 2 months with a viral infection and although I have been treated with antibiotics and steroids they don't work with viral infections, waste of time he tried to give me more antibiotics, couldn't believe it
28-02-2023 -
Sophie B
Honestly, this is an amazing GP practice. Dr Ana and Dr Baqai are so clever and compassionate. The nurses are fabulous and the office staff do their best to help you. Can't understand negative comments. Incredibly grateful for the care received.
29-01-2023 -
Farist Uter
This surgery used to be great but the level of care now is absolutely shocking. After recently moving out the area not by choice, they were quick to send me a letter confirming they would terminate my membership of this surgery. No offer to help with a new doctors nothing of the sort. Technically I still am a citizen of castle point yet they did not even ask my circumstances. On many occasions I have needed to change my address and never been questioned as to why yet today I called in whilst I was on the line I requested to change my address back to my mothers address, as I will be moving back soon anyway, and was immediately greeted with demands for proof of bank statements like I’m some fraudster. This pathetic culture of passing responsibility is absolutely shameful. The first priority that comes to mind for them is how they can escape from actually doing anything. The surgeries care more about money than it’s patients and the people that answer these phones lack the compassion to do so. And at the first mention of any pain or Ill health you can sense that your being judged. Funny thing is it’s the medicine that I have been prescribed by this surgery that has done absolutely sod all in helping me and I why I have made zero progress in my recovery . perhaps them acting quick to exercise their authority to remove me from their list will end up being a blessing in disguise.
29-01-2023 -
Stephen Thurkettle
The surgery practice is fantastic and the Best doctors practice we have belonged too. all the team are always willing to help. They are all friendly and all show empathy Thanks the doctors are great .
29-12-2022 -
Ian Smith
Never answer the phone and very unhelpful even when you are there in person Should you have to wait 3 weeks to speak to someone not even a doctor about a issue. Will say the Doctors are very good but the front of house is letting the Team down Think I will be looking for a new surgery as I'm afraid they are not on it.
29-10-2022 -
Cheryle Carey
29-08-2022 -
Katie Brown
My appointment was cancelled due to the nurse getting covid which is understandable, I called back to reschedule and the receptionist told me I’d have to wait almost 2 weeks, but the appointment was important as I needed an contraception injection. The receptionist simply said to “be safe for now” and told me there was nothing sooner and that I would be ok without it. I was unhappy with this to be told to “be safe” knowing this would mess up my body from coming off for 2 weeks. My mum called a bit later on and spoke to Sharon, she was so helpful and made me feel so much more at ease, my mum explained the circumstance of what happened and that I needed to have this, which Sharon agreed I needed it within a week. So she booked me an appointment with a clinic. So thankful for Sharon and all her help, unfortunately I was not offered this the first call but glad my mum called again.
29-05-2022 -
Steve Nightingale
I can understand the pressure covid has put on the NHS but this is no longer a health care centre. You have to call at 8am to make an appointment for a phone call triage, if you are lucky you may get a call for that day. No time is allocated you have to sit by your phone for the next 10 hrs. I have just missed the call as I was on the phone. I called back immediately and guess what.....call at 8am tomorrow to see if you can get another 10 hrs slot...please this is not healthcare anymore. I can understand they don't want footfall in the surgery but this isn't working. I have had 2 lots af antibiotics and still got symptoms. Have even been told to go to AE . Thought the whole idea was to keep hospitals empty for covid.
29-05-2022 -
si 83
Rude unless bunch of people don't want to help or see a 4 year old with a chest infection and with what's going right now just tells you to call a 111 and hangs up the phone don't use this doctor's if you don't need to go somewhere else 1 star is to much
29-05-2022