The Insurance Octopus
The Insurance Octopus is a leading insurance brokerage company based in Sale, England. They specialize in providing a range of insurance services, including life insurance, machinery and equipment insurance, and repair services. Additionally, they offer insurance solutions for the food and beverage industry, making them a top choice for food brokers. With their expertise in the insurance industry, The Insurance Octopus is dedicated to providing their clients with the best possible coverage and support.
Introduction to The Insurance Octopus
The Insurance Octopus is a UK-based insurance broker that was established in 2009. The company's goal is to provide tailored insurance solutions to businesses of all sizes, from small startups to large corporations. What sets The Insurance Octopus apart from other insurance brokers is their commitment to providing excellent customer service and their willingness to go above and beyond to meet their clients' needs.Services & products
The Insurance Octopus offers a wide range of insurance products and services, including general liability insurance, professional indemnity insurance, property insurance, fleet insurance, and cyber liability insurance. Additionally, they provide repair services for machinery and equipment and serve as food brokers for the food and beverage industry.Location
The Insurance Octopus is located in Sale, England, a suburb of Manchester. Sale is a bustling town with a variety of shops, restaurants, and businesses, including several other insurance agencies. The area is easily accessible by public transportation, with the Sale Metrolink station just a five-minute walk away. Other nearby public transportation options include the Sale bus station and the Brooklands tram stop.Benefits
Customers should choose The Insurance Octopus because of their exceptional customer service, competitive pricing, and tailored insurance solutions. The company takes the time to understand their clients' needs and provides personalized service to ensure that they have the coverage they need to protect their business.Good to know
One thing customers should be aware of is that The Insurance Octopus specializes in providing insurance solutions for businesses rather than individuals. Additionally, some customers have reported issues with the claims process, though these appear to be isolated incidents.Reviews
Customers have praised The Insurance Octopus for their helpful and knowledgeable staff, competitive pricing, and willingness to go above and beyond to meet their clients' needs. Some have criticized the claims process, but overall, the company has received positive reviews for their excellent service and tailored insurance solutions.Amenities
-
online account -
discounts
-
claims assistance
-
free consultation
-
financial planning
-
life insurance policies
-
investment advice
-
retirement planning
-
tax planning
-
disability insurance
-
long-term care insurance
-
group insurance
-
estate planning
-
24-hour service
FAQ
How do you determine the best insurance plan for my needs?
At The Insurance Octopus, we take the time to understand our clients' needs and requirements before recommending any insurance plan. We analyze our clients' risks and exposures to find the best insurance plan to fit their unique needs.How do you ensure that I am getting the best possible rates for my insurance?
As independent insurance brokers, we work with a wide range of insurance providers to find the best rates for our clients. We also negotiate with insurance providers on behalf of our clients to ensure that they are getting the best possible rates.What sets your brokerage apart from others in the industry?
At The Insurance Octopus, we pride ourselves on providing personalized service to our clients. We take the time to understand our clients' needs and provide tailored insurance solutions that fit their unique requirements. We also offer ongoing support and advice to our clients to ensure that they have the best possible insurance coverage.Can you provide references or case studies of successful partnerships with clients?
Yes, we have a number of references and case studies from our satisfied clients. We are happy to provide these upon request.How long does it take to receive the payout after a claim is filed?
The length of time it takes to receive a payout after filing a claim depends on a number of factors, including the complexity of the claim and the insurance provider's processes. At The Insurance Octopus, we work closely with our clients throughout the claims process to ensure that they receive their payout as quickly as possible.Reviews
-
The Sweeping Company
Helpful and most importantly competitive
27-04-2023
-
John Bellamy
When recently renewing my hotel insurance - I was quoted £4,800 and I was shocked, so went online and fount it - at the first place I tried - for £1,400 - for EXACTLY the same insurance. So much for being a Leading Insurance Broker when CLEARLY they are NOT in business for me but for the insurance companies who rip people off with these OUTRAGEOUS demands. Absolutely shocking and with a Blog read by millions, I will be sharing this with everyone.
27-04-2023
-
Edgar Ajala
Been with them for 12 years now 50/50
27-03-2023
-
Ged O'Neil Bell
Attempted several times to cancel a public liability policy, not a single acknowledged email nobody answering the phone for weeks. Went ahead and renewed the policy anyway despite clear instructions to cancel. I see three months after my review there has been a reply. No way I am going to waste any more of my time dealing with this firm to explain what went wrong. If I call, are you going to compensate me for all wasted time trying to sort this out? Didn't think so. Avoid like the plague.
27-01-2023
-
Pauline Schurer
Jonny Sitwell has provided exemplary service and support in helping me set up two complex new policies. Jonny was both personal and professional throughout our many email and telephone conversations and provided brilliant guidance and clear explanations. He is a fantastic ambassador for Octopus and they are fortunate to have such a committed staff member who took time and effort to ensure the customer's business requirements were fully met. Thank you Jonny.
27-01-2023
-
Sally Ellaby
Don’t call you back when they’ve said they would and don’t answer the phone! Terrible customer service
27-01-2023
-
Annmaria Bennett
I was telephoned by Insurance Octopus after completing my business requirements online. They knew my requirements of which one was to include IR35 liability cover for £100K. They confirmed this cover was included. After payment went through and the policy wording provided, it was clear that they had provided cover for IR35 investigations only. When questioned, Octopus agreed and said the IR35 liability cover could be added. Octopus then said they did not cover IR35 liability and I requested a full refund. A refund was provided, but Octopus would not refund the admin fee of £40, even though it was their mistake. I am now taking them to the financial ombudsman. Their customer service is terrible. Do not believe a word they say, they do not know what they are doing. Saying they cover certain items, when they clearly do not. Keep away if you don't want to be miss sold.
27-11-2022
-
Angela Brailey
27-10-2022
-
Medea Kurdadze
Very friendly atmosphere and best treatments, laser, massage and skin rejuvenation, acne treatments, pigment removal, lymphatic derange massage, anti cellulite massage
27-10-2022
-
Max Stobart
27-09-2022
