The Hot Tub and Swim Spa Company
The Hot Tub and Swim Spa Company is a UK-based business that specializes in hot tubs, swim spas, and related services. With a location in Sidcup, they offer a range of services including hot tub repair, pool and hot tub services, pool cleaning, and sauna installation. They also provide building and construction services for those looking to add a hot tub or sauna to their home. The company caters to both the public and private sectors, with a focus on beauty and wellness. Additionally, they offer a variety of products in their shops and online store.
Introduction to The Hot Tub and Swim Spa Company
The Hot Tub and Swim Spa Company has been providing high-quality hot tubs and swim spas for over a decade. They are known for their exceptional customer service and extensive knowledge of the industry. What sets this company apart is their commitment to providing personalized solutions to each customer, ensuring that they find the perfect hot tub or swim spa for their needs.Services & products
The Hot Tub and Swim Spa Company offers a wide range of services, including hot tub repair, pool and hot tub services, pool cleaning, and sauna installation. They also have a variety of hot tubs and swim spas available for purchase, ranging from compact models for small spaces to larger models for families or entertaining.Location
Located in Sidcup, England, The Hot Tub and Swim Spa Company is situated in the Ruxley Manor Garden Centre. This area is known for its beautiful gardens and outdoor spaces, as well as a variety of shops and restaurants. The nearest public transportation options are the Ruxley Lane bus stop (0.1 miles), the Sidcup train station (1.5 miles), and the Orpington train station (2.3 miles).Benefits
Customers should choose The Hot Tub and Swim Spa Company for their exceptional customer service, extensive knowledge of the industry, and commitment to finding personalized solutions for each customer. They also offer a wide range of services, including hot tub repair and pool cleaning, making them a one-stop-shop for all hot tub and swim spa needs.Good to know
Customers should be aware that The Hot Tub and Swim Spa Company is located within the Ruxley Manor Garden Centre, and may require additional navigation to find. Additionally, they should be aware that the company may have limited availability for services during peak seasons.Reviews
Customers are consistently impressed with The Hot Tub and Swim Spa Company's expertise and professionalism. They rave about the quality of their hot tubs and swim spas, as well as the exceptional customer service they receive. Overall, customers highly recommend The Hot Tub and Swim Spa Company for all hot tub and swim spa needs.Amenities
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hot tub -
repair
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installation
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maintenance
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warranty
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delivery
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customization
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parts
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supplies
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accessories
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heater
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filter
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cover
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chemicals
FAQ
What type of services do you offer for pool and hot tub maintenance?
We offer a range of services for pool and hot tub maintenance including cleaning, chemical treatment, and repairs. Our team of experienced professionals can provide regular maintenance or one-time services to ensure your pool or hot tub is in top condition.What safety precautions does your public sauna have in place to ensure a clean and healthy environment?
We take the safety and health of our customers seriously and have several precautions in place for our public sauna. These include regular cleaning and disinfecting of the facilities, providing towels and sanitizing wipes, and encouraging customers to shower before using the sauna.What is the warranty on the hot tub and what does it cover?
We offer a comprehensive warranty on our hot tubs which covers manufacturing defects and parts for up to five years. The warranty also includes a lifetime guarantee on the hot tub shell. Our team can provide more information on specific warranty details for each hot tub model.What kind of maintenance do your saunas require?
Our saunas require regular cleaning and maintenance to ensure optimal performance and hygiene. This includes cleaning the interior and exterior surfaces, checking and replacing the heating elements, and monitoring the temperature and humidity levels.How frequently are the sauna facilities cleaned and maintained to ensure high levels of hygiene?
Our sauna facilities are cleaned and maintained regularly to ensure high levels of hygiene. The frequency of cleaning depends on the usage of the facility, but we typically clean and disinfect the facilities daily. We also perform regular maintenance checks to ensure optimal performance.Reviews
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Russ Gardner
We recently purchased a Swim Spa from Gil and the team. We can't recommend them enough, they are so professional and take pride in everything they do. We have had various tradesman on site over the last 12 months and they are head and shoulders above everyone else. We liked them and their work so much we got them to complete our whole garden restoration and we couldn't be happy. Big thanks to Theo, Gil, John, Lee and the entire team.
28-05-2023
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Adam
Matt came and did our annual service as helpful as always would always recommend. Cheers.
18-05-2023
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Julian Becker
Great product and service
18-05-2023
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Jack Marsh
18-04-2023
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Jamie Thomas
Unbelievable customer service - always on hand to support, guide and service. Sam Baker is incredibly efficient. Strongly recommend the company, product and service plan!
18-04-2023
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Miles Cavey
Bought our chemicals from these guys for years always friendly and know exactly what they are talking about especially Lee who is very knowledgeable.
18-04-2023
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John Bubbers
Fantastic service from Lee. Many thanks indeed from me!
18-04-2023
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Darren Wilkins
Hot tub has been installed and we are very happy. Lee and Sean did a great job, now time to enjoy!!
18-03-2023
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Tori Jennings
We bought our hot tub and it was delivered and installed within a few days. The team were very efficient in setting it up and super helpful in sharing with us how to set up and maintain the hot tub. The hot tub itself is a fantastic product, with great features and easy maintenance. The entire process end to end has been really professional and well managed and it’s also reassuring that there is onward support to help us keep it in good condition. Thank you very much to the team 😊
18-03-2023
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Ben Martin
had Lee and Sean here to empty out our hot tub before we had some building work carried out they were fantastic very professional and courteous thanks again for the great service
18-03-2023
