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Video Game Stores, Video Arcades

The Heart of Gaming

The Heart of Gaming is a company based in Croydon, England that specializes in video game stores, video arcades, culture, entertainment, and events. They offer a unique gaming experience for their customers and are dedicated to providing quality entertainment. The company is committed to creating a fun and inclusive environment for gamers of all ages and backgrounds.

Introduction to The Heart of Gaming

The Heart of Gaming is a video game store and arcade located in Croydon, England. The company was established with the purpose of creating a space where people could come together and enjoy video games in a social setting. The unique aspect of The Heart of Gaming is its emphasis on video game culture and events. The company has a rich history, having started as a small community of gamers and expanding into a well-known establishment.

Services & Products

The Heart of Gaming offers a variety of services to customers, including a wide selection of video games for purchase and arcade games for play. The company also hosts events and tournaments for gamers to come together and compete. Customers can find rare and hard-to-find video games, as well as new releases. The Heart of Gaming also offers repair services for consoles and equipment.

Location

The Heart of Gaming is located in the heart of Croydon, a bustling area known for its diverse businesses and entertainment options. Customers can expect to find a variety of shops, restaurants, and theaters in the area. The nearest public transportation options are East Croydon Station (0.3 miles), West Croydon Station (0.5 miles), and Reeves Corner Tram Stop (0.3 miles).

Benefits

Customers should choose The Heart of Gaming because of its unique focus on video game culture and events. The company offers a welcoming and inclusive environment for gamers of all ages and backgrounds. The wide selection of games and equipment, as well as repair services, make it a one-stop-shop for all gaming needs.

Good to Know

Customers should be aware that The Heart of Gaming can get busy during peak hours, especially on weekends and during events. It is recommended to plan ahead and arrive early to secure a spot.

Reviews

Customers have raved about The Heart of Gaming, praising the company for its welcoming atmosphere and knowledgeable staff. The selection of games and events has also received high marks. Overall, customers highly recommend The Heart of Gaming to fellow gamers.

Amenities

  • amenity
    virtual reality
  • amenity
    game console
  • amenity
    arcade machines
  • amenity
    board games
  • amenity
    video games
  • amenity
    controllers
  • amenity
    collectibles
  • amenity
    accessories
  • amenity
    online play
  • amenity
    tournaments
  • amenity
    events
  • amenity
    console repairs
  • amenity
    trade-ins
  • amenity
    arcade machine
  • amenity
    pinball machine
  • amenity
    prize counter
  • amenity
    air hockey table
  • amenity
    dance machine
  • amenity
    racing simulator
  • amenity
    virtual reality booth
  • amenity
    redemption counter
  • amenity
    photo booth
  • amenity
    foosball table
  • amenity
    jukebox

FAQ

What types of video games do you offer in your store?

We offer a wide variety of video games in our store, including action, adventure, sports, racing, puzzle, and simulation games.

Do you offer any discounts or promotions on video games?

Yes, we often have discounts and promotions on video games, especially during holiday seasons. Customers can check our website or social media pages for updates on current promotions.

Do you have a loyalty program for frequent customers?

Yes, we have a loyalty program for frequent customers. Customers can sign up for our loyalty program and earn points for every purchase they make, which can be redeemed for discounts on future purchases.

What is your return policy on video games?

We have a 14-day return policy on video games, provided that the game is unopened and in its original packaging. Customers can return the game to our store and receive a refund or exchange for a different game.

How often do you add new games to your arcade?

We regularly add new games to our arcade, typically every few months. We strive to provide our customers with the latest and most popular games available. Customers can check our website or social media pages for updates on new games added to our arcade.

Reviews

  • Mia Gladstone

    Lovely arcade. Rude staff.

    20-05-2023
  • Anton Jones

    5 Star - Gaming experience & good value for money. However I would never go back here. 0 Star - Poor customer service. Loathsome owner & staff. Lied and said I didn't pay to get into the venue so subsequently was told to leave by a member of staff. Then the same staff member lied again when other staff members came over to me in an aggressive manner and said I put my hand on them. This was said after they learnt there mistake and that I had actually paid after all. Now the business owner (a Mark) is claiming that the staff member is 7 years old, I couldn't make it up. I told the members of staff to call the police. Security eventually came at which point I was offered a 50% refund to leave which I declined so then was eventually offered 100% refund which amounted to £40 (2 persons). I was entilted to a full refund and got one alas. Always stand up for your rights because some businesses will try to take advantage of you if you don't. They will lie to you and continue to lie if you don't back down in the face of adversity.

    13-05-2023
  • Rubel Rahman

    13-05-2023
  • Charles Bamford

    Lots of machines and some really good games but a few of the cabs had buttons not working or guns not working

    27-04-2023
  • Mrfortnite JP

    27-04-2023
  • Dandy Danny

    Best experience ever

    27-04-2023
  • Acheronus80

    27-04-2023
  • Mr Ola

    Great experience, amazing staff and good value for money. Only paying once for the whole day. Tons of classic and newer games

    27-04-2023
  • Sack Scratcher

    27-03-2023
  • Jake Dickson

    Amazing value and lots of great machines, all in great working condition. There are two sections, one with 4 massive TVs and every console you can think of and smaller TVs with PS4/PS5 etc. Then, there's the secondary arcade section with lots of classic games. Highly recommended.

    27-03-2023