The Hawthorns Care Home
The Hawthorns Care Home is a healthcare and medicine company located in Southampton, England. They specialize in aged care, assisted living facilities, care homes, nursing associations, residents' associations, and social welfare centers. The company is dedicated to providing quality care for their patients and is committed to working with associations in the public sector and society to improve healthcare and social welfare.
Introduction to The Hawthorns Care Home
The Hawthorns Care Home is a nursing association that specializes in aged care and assisted living facilities. Founded with the aim of providing quality healthcare and medicine, the company has been in operation for several years and has a reputation for excellence. What makes this company unique is their commitment to providing personalized care to each resident, ensuring their comfort and well-being.Services & Products
The Hawthorns Care Home offers a range of services to their residents, including medical care, assistance with daily living activities, and social activities to promote mental and emotional well-being. They also provide residents with nutritious meals and comfortable living arrangements. Customers can buy peace of mind knowing that their loved ones are being cared for by experienced professionals.Location
The Hawthorns Care Home is located in the quiet suburb of Woolston in Southampton, England. The area is known for its residential neighborhoods and small businesses. Customers can expect to find a variety of local shops and restaurants in the area. The closest public transportation options are the Woolston Train Station (0.7 miles), Victoria Road Bus Stop (0.2 miles), and Porchester Road Bus Stop (0.2 miles).Benefits
Customers should choose The Hawthorns Care Home because of their commitment to providing quality care to their residents. They have a team of experienced professionals who are dedicated to ensuring that each resident receives individualized attention and care. The company also offers a range of social activities to promote mental and emotional well-being.Good to know
Customers should be aware that The Hawthorns Care Home is a social welfare center and is committed to providing quality care to their residents. They also have a strong relationship with local residents' associations and nursing associations.Reviews
Customer reviews of The Hawthorns Care Home praise the company for their attentive and caring staff, as well as their commitment to providing quality care. Many residents and their families have expressed gratitude for the personalized attention they receive at the facility.FAQ
What is your approach to resolving conflicts or disputes within a residents' association?
At The Hawthorns Care Home, we prioritize open and respectful communication between all parties involved in a dispute or conflict within a residents' association. Our approach involves active listening, understanding each party's perspective, and working collaboratively to find a mutually beneficial solution. We also have a designated staff member trained in conflict resolution who can mediate and facilitate discussions.What continuing education opportunities do you offer to your members?
We believe in providing ongoing education and training opportunities for our members. We offer various workshops, seminars, and training sessions on topics such as dementia care, medication management, and infection control. We also encourage our staff to pursue professional development opportunities and provide support for them to attend relevant conferences and courses.Can you provide references or testimonials from current or previous clients?
Absolutely. We are proud of the care and services we provide at The Hawthorns Care Home, and we have many satisfied clients who have provided us with positive feedback and testimonials. We can provide references upon request and also have a section on our website where clients can leave reviews and ratings.What is the cost of your aged care services and what is included in that cost?
The cost of our aged care services varies depending on the level of care needed and the specific services required. We offer personalized care plans tailored to each individual's needs, and our fees reflect the level of care provided. Our fees cover accommodation, meals, personal care, and access to various activities and amenities. We are transparent about our fees and provide detailed information to our clients and their families.What types of services does your social welfare center offer?
Our social welfare center offers a range of services to support individuals and families in our community. We provide counseling services, assistance with accessing government benefits and resources, and support for individuals experiencing homelessness or financial hardship. We also offer outreach programs and community events to promote social connection and wellbeing. Our services are designed to be accessible and inclusive for all members of our community.Reviews
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Kelly P
29-09-2022
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Wayne Bairstow
Came to see my father Peter bairstow today , along with his sister and niece such a lovely place the staff were amazing and couldn't do enough for us .put my mind at ease knowing how professional and dedicated the staff were
29-05-2022
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SF
My father Dennis was taken to The Hawthorns for end of life care, following a short time in hospital. Prior to his arrival, the family felt very anxious, fearing he would be left unattended for long periods and about any visiting restrictions still linked to the pandemic. However, our fears were quickly eased by the manager “Mawuli” and his staff, who all took time to answer any questions or concerns we had. Their approach was welcoming, highly professional and very reassuring. We were fully aware of a very limited life expectancy and sadly my father passed away after just 2 weeks, but during that short time, his care was faultless, dignified and compassionate. We could visit at anytime day and night, and several family member did so, each reporting a warm homely feel and immaculate cleanliness at all times. The staff were always very attentive and monitored regularly, making sure dads individual needs were met and that he was comfortable, nothing ever appeared too much trouble. We also noticed that the other residents looked well cared for, happy and content and that the staff were constantly interacting with them in a friendly manner. As dads health deteriorated, we were kept informed of any changes and the family was supported throughout the difficult time we had to face. We remain very grateful to all staff at The Hawthorns. They looked after my father beautifully but also showed sensitivity and compassion to the entire family on a level I think it would have been hard to beat anywhere else. Special thanks to Mawuli, Maddi, Rohni, Trish, Tash and Grace, but not forgetting anyone else who was involved in dads care, you were all wonderful.
29-05-2022
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Sharon New
29-05-2022
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Tim Nash
My father Frank Stephens was at Hawthorns Care home in Southampton and was treated extremely well with the whole staff and the activity’s which were laid on for its residents. From the Nursling team, Carers, Maintenance staff, and Cleaners all treated the residents with the up-most respect and dignity. He was there for palliative care and end of life care and I was very happy with the time he spent there. Thank You. You all should be proud of yourselves
29-05-2021
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karen Blackshaw
29-05-2020
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Stephen Deards
29-05-2018
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Jan Flynn
29-05-2018
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Lídia L. Pintér
29-05-2018
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Julie Aspery
2017 Mum was here for 6 years I found the staff very caring approachable and helpful. They were always available to help the resident or you. If ever there were any problems the Staff, carers and management would always resolve the issue as quickly as possible. My Mum loved it here and thought of it as her home. When in hospital she would ask to go home! I have nothing but deep felt gratitude and respect for the people that work here. Thank you so much for looking after mum and I so well.
29-05-2018