The Hairy Fig
The Hairy Fig is a company based in York, England that offers a wide range of food and beverage options. They specialize in Italian grocery stores, oil stores, organic shops, raw food restaurants, rock shops, sandwich shops, soft drinks shops, supermarkets, wedding stores, box lunch suppliers, butcher shops, cafes, cake shops, charcuteries, coffee stands, coffee stores, delis, gourmet grocery stores, and grocery stores. They are also known for their health food restaurants, bars & pubs, and offer a variety of options for shops & shopping. The Hairy Fig is dedicated to providing high-quality products and exceptional customer service to their clients.
Introduction to The Hairy Fig
The Hairy Fig is a unique company that was founded in York, England. The company has a rich history of providing high-quality organic food products and unique shopping experiences to its customers. What makes this company unique is its focus on providing organic and raw food products that are not commonly found in other supermarkets.Services & Products
The Hairy Fig offers a variety of services and products such as organic grocery items, gourmet cheese and meats, and fresh bread and pastries. Customers can also enjoy the company's deli and sandwich shop, which offers a variety of sandwiches and soft drinks. In addition, The Hairy Fig sells specialty items such as Italian oils and rock products.Location
The Hairy Fig is located in the heart of York, on Fossgate. The area is known for its boutique shops and cafes, and is a popular destination for tourists and locals alike. The nearest public transportation options are the York train station, which is 0.7 miles away, the York bus station, which is 0.4 miles away, and the York Park and Ride, which is 2.5 miles away.Benefits
Customers should choose The Hairy Fig because of its commitment to providing high-quality organic food products and unique shopping experiences. The company is known for its excellent customer service and knowledgeable staff, who are always happy to help customers find exactly what they are looking for.Good to Know
Customers should be aware that The Hairy Fig does not offer online ordering or delivery services. However, customers can place orders over the phone and pick up their items in-store.Reviews
Customers rave about The Hairy Fig's fresh and organic food products, as well as its unique selection of specialty items. Many customers also appreciate the company's commitment to sustainability and environmentally-friendly practices. Overall, customers highly recommend The Hairy Fig for its high-quality products and excellent customer service.Amenities
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bakery -
produce section
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wine selection
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cheese counter
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gluten-free options
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outdoor seating
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delivery service
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parking
FAQ
What types of coffee and tea do you offer?
At The Hairy Fig, we offer a wide variety of coffee and tea options. Our coffee selection includes espresso, cappuccino, latte, and Americano, while our tea selection includes black, green, herbal, and fruit teas.What types of rocks and minerals do you sell?
As a gourmet grocery store, we do not sell rocks and minerals. We specialize in providing high-quality food and beverage options to our customers.What is your return policy for spoiled or expired products?
We take great care to ensure that all of our products are fresh and of the highest quality. However, if you do receive a product that is spoiled or expired, please bring it to our attention within 24 hours of purchase and we will be happy to offer a replacement or refund.Are your meat products fresh or frozen?
All of our meat products are fresh and never frozen. We work closely with local farmers and suppliers to ensure that our meat is of the highest quality and always fresh.How do you ensure the quality and freshness of your produce and meat?
At The Hairy Fig, we take quality and freshness very seriously. We work closely with local farmers and suppliers to ensure that our produce and meat are always fresh and of the highest quality. We also inspect all of our products carefully before they are put out for sale to ensure that they meet our high standards.Reviews
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Parshati Dutta
Run by the loveliest ladies. Great coffee, fresh figs sometimes, interesting collection of cheeses (a mad truffle gouda!), and they store those Yorkshire parkin biscuits that have been such a struggle to find otherwise.
23-05-2023
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Chris A
What a wonderful place … intimate tea room, amazing range of balsamic vinegars and creams lining the shelves behind the counter (plus chocolates on other shelves), and a deli to top it off next door.
29-04-2023
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Jenny Busfield
Cute and cosy. Fabulous slabs of cake. Very cute. Traditional English china cups and saucers. Only 3(?) Tables inside but perfect little place if you get a seat
29-04-2023
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grant ryder
Lovely coffee, quirky, friendly place and decent sausage rolls and pork pie!
29-04-2023
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Alun Jones
29-03-2023
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Hilary Orchard
Could’ve been better. Should have realised when it was empty when we walked in. 2 young lads serving who let’s be honest we’re less than enthusiastic to serve. £2.95 for 1 crumpet is a bit steep to say the least and it does actually say crumpets on the menu. Yes we could’ve said something but it just felt like we were not welcome.
28-02-2023
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Elega Simpson
We visited the Hairy Fig on 4 Feb 2023 at about 1430. Unfortunately there were a number of issues we experienced, some of which were raised with staff upon leaving. Firstly, it is worth mentioning that the food is pretty good and is the reason my review is 2 stars (it would have been 1 otherwise). The pies in particular are very good, albeit ours were served cold or, in the case of the steak and ale pie, lukewarm. I suspect visiting the deli next door (part of the same place) and getting food to take away is the way to go with The Hairy Fig. Secondly, the bin in the toilet was overrun with used paper towels and the facilities are clearly not maintained throughout the day. When using it after a member of staff, they left the tap running and the seat dirty, and had made no attempts to clear up the mess that was already there. Lastly, but most importantly, the attitude, behaviour and “service” provided by one member of staff in particular was appalling. There was one female member of staff, and three male. The woman was very friendly and clearly keen to do as best she could. Two of the men we did not interact with (aside from the toilet situation). All staff members would benefit from hygiene training; for example, we watched as staff were touching their phones/faces/clothing and then immediately and directly handling food without washing in between. However the third man would also benefit from additional customer service training or a non-public-facing role. He was regularly on his phone: taking selfies, sending voice notes, and texting. In addition to this, both myself and my mum observed him making snide and sarcastic comments under his breath and to other staff members about customers who had just left the premises. Words I heard included ‘ugh, thank god they’re not staying’. Worst for us though, was that my mum overheard him talking specifically about me. Prior to me going in, she went to check if it would be accessible for me, as I am a wheelchair/crutch user. She made some enquiries and then came outside to tell me I would be ok, and went back in. As she did, she overheard the same staff member say something to the effect of ‘ugh people in wheelchairs…why can’t they just talk for themselves?’ And then, upon seeing her, immediately acted as if he were talking about someone he knew who was also a wheelchair user. Regardless of whether he was talking about me or someone else, such blatant displays of ableism are unacceptable. His attitude towards me was further evident as he expected me to move out of his way and was not content to wait a few extra seconds whilst I sat down/put my coat on/went to the toilet, bluntly commanding “coming through” (aka move) rather than “excuse me” or just waiting. Upon leaving, I proffered that it would be in the company’s best interest if he didn’t make comments about customers in front of other customers and that it would be more inviting if he didn’t make it so obvious that he blatantly didn’t want to be there. The response was ‘which customers?’ (I suspect he talks about people so frequently he loses track, or was worried I would mention his ableist comments about me) followed by a very insincere, ‘oh right, sorry about that’. Suffice to say we shall not be returning, and I suggest that unless you are fully able bodied, and don’t mind cold food on a cold day, you save your money/go elsewhere!
28-02-2023
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Lyndsey
The Hairy Fig is a beautifully quaint food shop and exclusive tea room with only 3 tables in the back kitchen area. It has a lovely cosy family appearance with locally sourced goods, a little independent business to be proud of. However.. all the efforts and love put into this little gem are quickly erased by the awfully rude young boy serving in the tea room area (Saturday 21st Jan, between 3-4pm). With other reviews I see he has been mentioned as management, I truly hope this is not the case as his front of house skills are appalling. Within seconds of walking through the door we were bluntly greeted with the attitude of 'What do you want?' He was chatting to a group of others (not customers) when we entered and appeared annoyed we had appeared! He was quick to mention we can't have anything from next door (I had no clue what next door was at that point.. but thankfully I then knew CAN'T have it) Once seated I was speechless to watch how rude he was towards the other family seated in the tea room already. Every word he said about this family to his colleague could be heard by everyone in the room - including the man and woman he was speaking about. Throughout our drinks he shouted from the back of the store to other people entering that the cafe is closed in a very assertive manner. He let it be known he wanted the door kept open so it was no longer 'cosy', pretty much implying that he wanted us all out. After wandering lovely York all day and past the hundreds of other tea and cake shops we chose this one and we left completely shocked at what we had just experienced!
29-01-2023
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Isabella Lee
Fantastic products on offer and gorgeous coffee which they ground for us to take home. Spoilt only by the uncomfortable atmosphere caused by the manager very harshly "training" a very new, very young lovely boy in front of us. Can't imagine staff last long there from what we saw.
29-12-2022
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Rebecca Jones
Popped to York and stumbled upon the Hairy Fig… I saw the sign for a medieval merchant hall, my other half saw sausage rolls in the window..: It also happened to be the day that England played France in the World Cup… the only good thing to come of the day was the cheese that we purchased from this great store, and the service from the staff… Thoroughly recommend the Baron Bigod and anything else the cheese geniuses recommend. Super impressed and encourage anyone to keep an eye out when wandering along Fossgate
29-12-2022
