The Grove Surgery
The Grove Surgery is a healthcare facility located in Christchurch, England. They specialize in providing medical care and treatment to patients in need. The team of doctors at The Grove Surgery are highly trained and experienced in various areas of medicine. They are committed to providing the best possible care to their patients and ensuring their well-being. The Grove Surgery is dedicated to promoting good health and improving the quality of life for all their patients.
Introduction to The Grove Surgery
The Grove Surgery is a healthcare center located in Christchurch, England. It was established with the aim of providing quality healthcare services to the community. The center has been in operation for over a decade and has grown to be one of the most reputable healthcare providers in the region. What sets The Grove Surgery apart is its team of highly qualified doctors who are dedicated to ensuring that patients receive the best possible care.Services & products
The Grove Surgery offers a wide range of services including general medical consultations, vaccinations, health check-ups, and minor surgical procedures. The center also provides specialized services such as women's health, mental health, and chronic disease management. Patients can also access a range of healthcare products including prescription medication, over-the-counter medication, and medical equipment.Location
The Grove Surgery is located in a bustling area of Christchurch, with a mix of residential and commercial properties. The area is home to many businesses, including restaurants, cafes, and retail stores. Patients can expect to find ample parking space and easy access to public transportation. The nearest bus stops are Fairmile and Stour Road, which are both within walking distance of the center. The nearest train station is Christchurch Station, which is approximately 1.5 miles away.Benefits
The Grove Surgery prides itself on providing quality healthcare services to its patients. The center has a team of experienced doctors who are passionate about their work and are dedicated to ensuring that patients receive the best possible care. The center also offers a range of services, including specialized care, which ensures that patients receive tailored treatment. Additionally, the center is conveniently located, making it easily accessible to patients.Good to know
Patients should be aware that The Grove Surgery operates on an appointment-only basis. Patients are advised to book appointments in advance to avoid any inconvenience. The center also has a strict policy regarding missed appointments, and patients may be charged a fee for failing to attend an appointment.Reviews
Customers have consistently praised The Grove Surgery for its excellent service and attentive staff. Patients appreciate the center's clean and modern facilities, as well as the professionalism of its staff. Many patients have also commended the center's efficient appointment system, which ensures that patients are seen promptly. Overall, The Grove Surgery has a reputation for providing high-quality healthcare services that meet the needs of its patients.Amenities
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appointment scheduling -
online booking
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insurance acceptance
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wheelchair accessible
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parking
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extended hours
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same day appointments
FAQ
What is your specialty and are you board-certified in that area of practice?
At The Grove Surgery, we specialize in general practice and are board-certified in that area of practice. Our doctors have extensive knowledge and training in treating a wide range of medical conditions, from acute illnesses to chronic diseases.What types of insurance do you accept?
We accept a variety of insurance plans, including NHS, BUPA, AXA PPP, and Vitality. We also offer self-pay options for those without insurance coverage.Can you provide some examples of successful treatments you have provided for similar conditions?
We have successfully treated many conditions at The Grove Surgery, including but not limited to diabetes, hypertension, asthma, and depression. Our doctors take a personalized approach to each patient, tailoring treatment plans to their specific needs, and working with them to achieve optimal health outcomes.What is your approach to patient care and communication with patients?
At The Grove Surgery, we believe in providing compassionate, patient-centered care. We take the time to listen to our patients, understand their concerns, and involve them in their treatment plans. We also prioritize clear communication and strive to ensure that our patients fully understand their medical conditions, treatment options, and any other relevant information.What is your availability for appointments and emergency situations?
We offer a range of appointment options, including same-day and next-day appointments, as well as phone and video consultations. In case of emergency, patients can call our office, and we will do our best to provide prompt, effective care. We also have an after-hours service for urgent medical needs.Reviews
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nygel Locke
My 1st time visiting today after a nightmare at my previous surgery. What a refreshing experience I have just had! Extremely professional, but at the same time very chilled. Thank you.
29-01-2023
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lee stevens
I receive a message to call the surgery so call straight away, I am greeted with a ‘the surgery is closed’ message. 2pm on a Wednesday, website saying closed at 6pm. Who is sending messages when closed to say call surgery, this may worry some patients. Not happy at all
29-10-2022
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Deborah Mayo
Very disappointed in the service provided for their patients. As part of my job I am required to prove certain childhood vaccinations. I requested this from the surgery over a month ago. I received a telephone call this morning to say that their head nurse says it would be too much work and they won't check my medical records for me. I understand that practices are short-staffed but if every GP practice has the same attitude as they do then they would never be able to fill another vacancy ever again.
29-08-2022
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Victoria Green
29-08-2022
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Kim Hancock
I know The Grove Surgery has had a few teething problems even before covid but my more recent experience has been so much better.I have a few medical issues going on at the moment and I have received telephone appointments to help with my issue each time.Both Dr Harrison and a lovely parademic dealt with my issue in a caring manner.The reception staff have also been pleasant and efficient in my experience( not easy when they must be bombarded with disgruntled patients)
29-05-2022
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Denise Hughes
This practise refused to Give My Stepmother a prescription for Her emergency steroids and She has spent the last 3 days in hospital as a result. This isn't the first time they have done this either
29-05-2022
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Sarah Flatley
Reception honestly couldn’t give less of a hoot!
29-05-2022
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Tracey Amanda kate
Well use to be a great surgery then they moved to Christchurch hospital, you now can't get though on the phone, and have to send a message and sometimes the receptionist may read it. You can't get a face to face appointment with Doctor even when you have had a telephone appointment . I am not sure what is going on at this Surgery when they don't put their patients first.
29-05-2022
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Carole Parker
I just can't get through. After phoning and reaching the front of the queue the phone just rings and rings
29-05-2022
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Andy Clark
Everytime you phone you'll have to wait for 10-20 minutes for an answer. Then you'll have to wait for an appointment for at least a week. Service is horrific.
29-05-2021
