The Groom Room Sittingbourne
The Groom Room Sittingbourne is a company located in Sittingbourne, England. They specialize in providing pet transportation services for pets.
Introduction to The Groom Room Sittingbourne
The Groom Room Sittingbourne is a pet grooming company located in Sittingbourne, England. Established in 2015, the company's aim is to provide a comfortable and stress-free grooming experience to pets. What makes this company unique is its commitment to using only natural and organic grooming products to ensure the well-being of pets.Services & products
The Groom Room Sittingbourne offers a wide range of grooming services for pets including bathing, haircuts, nail trimming, ear cleaning, and more. In addition, the company also offers pet transportation services for customers who are unable to drop off or pick up their pets.Location
The Groom Room Sittingbourne is located in the Sittingbourne Retail Park, which is a bustling shopping area with a variety of businesses including retail stores, restaurants, and coffee shops. Customers can expect a lively and friendly atmosphere in the area. The closest public transportation options are the Sittingbourne train station (1.5 miles), the Sittingbourne bus station (0.8 miles), and the Eurolink Industrial Estate bus stop (0.2 miles).Benefits
Customers should choose The Groom Room Sittingbourne because of their commitment to using natural and organic grooming products, which ensures the safety and comfort of pets. In addition, the company's pet transportation services offer convenience to customers who are unable to transport their pets themselves.Good to know
Customers should be aware that The Groom Room Sittingbourne operates by appointment only, so it is important to schedule a grooming session in advance.Reviews
Customers have praised The Groom Room Sittingbourne for their friendly and professional staff, safe and clean facilities, and quality grooming services. Many customers have also expressed appreciation for the company's use of natural and organic grooming products.Amenities
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air conditioning -
pet-friendly
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climate control
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cleanliness
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pet safety
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reliability
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insurance
FAQ
What types of pets do you transport?
At The Groom Room Sittingbourne, we transport a variety of pets including dogs, cats, birds, rabbits, and small animals.How do you ensure the safety of my pet during transportation?
We take the safety and well-being of your pet very seriously. We use secure and comfortable carriers, provide proper ventilation, and ensure that your pet has access to food and water during the journey.Are your pet transportation services available for long distance travel?
Yes, we offer pet transportation services for both short and long distance travel. Our team will work with you to create a customized plan that meets your pet's specific needs.How do you handle the pet transportation paperwork and requirements?
Our team is knowledgeable about all the necessary paperwork and requirements for pet transportation. We will guide you through the process and ensure that all paperwork is completed accurately and on time.What is your pricing structure for pet transportation services?
Our pricing structure for pet transportation services varies based on factors such as distance, type of pet, and specific needs. We offer competitive rates and will provide you with a quote that is tailored to your requirements.Reviews
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Shelagh Foster
Unprofessional and frustrating booking process. I booked and paid my deposit. They cancelled day before.I rebooked but this time I cancelled late so I had to rebook and pay another deposit. I don’t have a problem with that but each time I phone they can’t seem to find my details! Ive had to hang on up to 20 minutes while my details are recaptured. Today they phoned and invited me to rebook. Great. I said I’ve already my deposit. Guess what! They couldn’t find it. I have proof on statement. I was asked to find proof and phone back. But I’m done and I’ve booked with another groomer. Took all of 3 minutes including payment of deposit For goodness sakes it shouldn’t be this difficult!
06-05-2023
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Peter Burleigh
Have been taking my pup here since December 2022, my labradoodle loves going to see the ladies in the groom room!! He always comes out looking lovely and clean and is always happy to come here! I have no concerns about the staff at the Sittingbourne groom room! Good courteous service and if the pup is happy then I am happy.
27-02-2023
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Jamie Powell
We had great experiences here with our dogs until October 2022 when they cancelled last minute with no apologies and could not rebook before december 21 (which we already had booked). We received the confirmation text mid December only to get a call December 19th to say they could only manage one dog (our dogs have always been done together). Then on the 20th at 7pm we got a call to say they couldn't do either dog. This change from the previously wonderful service and fantastic caring staff who the dogs were always excited to see coincided with a new manager, who also seems uncaring and rude when she lets you down repeatedly on the phone. Despite cancelling us twice she was not interested in rebooking our dogs - it is up to us to call back! Sadly we have had to find new groomers, but want to say a big thank you to the old staff who previously cared for our lab and cockapoo and wish them the best for the future.
27-01-2023
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Michael Stone
27-12-2022
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Jaine Rees
Not sure what has happened to the lovely girls that used to work here but there seems to have been a change of staff who have no idea of what customer service is… very unfriendly manner and rude.. will never book here again
27-11-2022
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carla rumley
Absolutely disgusted with the service I received today! They obviously have all new staff who are not qualified. I took my dog in to have his nails cut, they took 15 minutes making him more and more anxious. They then told me his nails were too long for them to cut for ‘legal’ reasons they wouldn’t do it. I have never heard this and I have been going to this groomers for years. The woman then proceeded to want to use my dog (that’s shaking and scared) for training when she herself could not even cut them (the woman who wants to train others!) they were very rude and wouldn’t let me sit with my dog. After speaking with the vets who confirmed ‘legal’ reasons is nonsense I now have to go else where and put my poor dog through this again. If I could give no stars I would, so upset as this groomers had built up trust with my dog and now they have hired unqualified people, very disappointed.
27-09-2022
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Diet Mum Repeat
Great service x x
27-09-2022
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Rachael S
Critical: Reliability
27-05-2022
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Mark G (Fozz)
27-05-2022
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Elizabeth Percy
Very helpful and dogs treated with care
27-05-2022
