The Groom Room Old Kent Road
The Groom Room Old Kent Road is a pet grooming service located in London, England. They specialize in providing high-quality grooming services for pets of all kinds. Their team of experienced professionals is dedicated to ensuring that every pet receives the care and attention they deserve. The Groom Room Old Kent Road is committed to providing a safe and comfortable environment for pets and their owners. If you're looking for a reliable and trustworthy pet grooming service, look no further than The Groom Room Old Kent Road.
Introduction to The Groom Room Old Kent Road
The Groom Room Old Kent Road is a pet grooming company that was established several years ago in London, England. The company is dedicated to providing pet owners with high-quality grooming services for their furry friends. What sets this company apart from others in the industry is their commitment to providing personalized services that cater to the unique needs of each pet.Services & Products
The Groom Room Old Kent Road offers a variety of pet grooming services, including bathing, haircuts, nail trimming, and ear cleaning. They also offer additional services such as tooth brushing and flea treatments. Customers can purchase a range of pet products from the company, including shampoos, conditioners, and brushes.Location
The Groom Room Old Kent Road is located in Cantium Retail Park on Old Kent Road in London. The area is home to a variety of businesses, including restaurants, retail stores, and supermarkets. Customers can expect to experience a lively and bustling atmosphere when visiting the area. The nearest public transportation options are the Old Kent Road / Ilderton Road bus stop, which is a 2-minute walk away, the South Bermondsey train station, which is a 20-minute walk away, and the New Cross Gate train station, which is a 30-minute walk away.Benefits
Customers should choose The Groom Room Old Kent Road because of their dedication to providing personalized services that cater to the unique needs of each pet. The staff at the company are highly trained professionals who are passionate about animals and take great care in ensuring that each pet is comfortable and happy during their grooming appointment.Good to Know
Customers should be aware that appointments at The Groom Room Old Kent Road are by reservation only, and same-day appointments may not be available. Customers should also notify the company of any special needs or requirements their pet may have prior to their appointment.Reviews
Customers rave about The Groom Room Old Kent Road, praising the staff for their professionalism, attention to detail, and their ability to put pets at ease during appointments. Customers also appreciate the personalized services and the high-quality products used by the company.Amenities
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groomer -
shampoo
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conditioner
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haircut
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nail trim
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ear cleaning
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flea treatment
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de-matting
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de-shedding
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coat trimming
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perfume
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bandana
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bow
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brush out
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blow dry
FAQ
What kind of grooming services do you offer for pets?
We offer a variety of grooming services for pets, including bathing, haircuts, nail trimming, ear cleaning, and more.Are your groomers certified or trained in pet grooming?
Yes, all of our groomers are certified and trained in pet grooming. They have the knowledge and expertise to handle pets of all sizes and breeds.What kind of products do you use for grooming pets?
We use high-quality, pet-safe grooming products for all of our services. Our products are designed to be gentle on pets' skin and coat, while still providing effective results.What is your pricing structure for pet grooming services?
Our pricing structure varies depending on the type of service and the size of the pet. We offer competitive prices and strive to provide affordable grooming services for all of our customers.Do you offer any packages or memberships for frequent customers?
Yes, we offer a variety of packages and memberships for frequent customers. These options provide discounted rates for multiple services, making it more cost-effective for pet owners to keep their pets looking and feeling their best.Reviews
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Chlo Chlo
27-04-2023
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Porsche Kebe
If you love your dog, don't bring them here. Rude staff, decided to start conflict unprovoked, despite this I still left my dog in their care. BIG MISTAKE. They called me 15min later, saying they had to terminate because my dog was stressed. This is very unusual as in my 7 year old dog has never issues at groomers before, which she loves, and coincidentally a few minutes prior they were trying to initiate an argument. God knows what they did to my poor dog. The store manager was lovely and dealt with the situation accordingly. But I will not be returning to this groom room old Kent road and I advise if you love your dog, you don't either.
27-03-2023
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Stefani Nedanova
Worst customer service I’ve ever seen. Abysmal doesn’t even begin to cover it. They will close and won’t even bother to call to let you know that your appointment is being cancelled. They NEVER pick up phone calls either.
27-03-2023
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N.campbell 2.0
Staff are absolutely lovely and dogs always look nicely shaped as always!
27-02-2023
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Nasima Haidari
I’m very disappointed I just don’t understand why is this keep happening.. I always explain how my dog hair needs to be cut.. I pay for two groomers but still very disappointed at the end... my dog is very sensitive when it comes to her look she feels uncomfortable with less hair I told this to the lady who called me yesterday. One of the worst place to go to and I was not expecting this from pets at home Very disappointed!
27-11-2022
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Emanuela Conte
This must been the worse place on earth to take your dog. The staff is the most rude, unprofessional and disrespectful i’ve ever experienced.
27-10-2022
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Patricia Hudson
The staff are extremely lovely other than the manager carly who is extremely unprofessional and arrogant and displays very poor customer service!! . I will advise Any one who is thinking of taking their dog to old Kent room groom room to do your homework first as this was a very poor and challenging experience for me .
27-10-2022
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Martin L
They never answer their phone or return your voicemail. Their system keeps sending incorrect massages
27-09-2022
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Jamie x
Update: Our dog is now at the vets undergoing a skin issue thanks to the effects of this place. The vets are not sure if it’s the products they used (as we don’t) or if the cages they keep the dogs are cleaned between uses. Either case this place is a disgrace as others have said, will effect your pets health. 30 minutes waiting for our appointment, they had no idea different dogs temperaments and put a dog that disliked other dogs at the front that would snarl at others creating unease. We stated our dog was having his first treatment and upon picking up one of the women were extraordinarily rude stating our dog was not “Allowed back” as he howled during his nail clipping. Something we heard every dog doing upon arrival. Really bad service for not a low price.
27-09-2022
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Annabel Bugler
Groomers are extremely unprofessional and rude. They cancelled our appointment without telling us and now won’t even answer the phone to reschedule. (Bare in mind we waited 2 months already for this appointment). Our original appointment was supposed to be 3 weeks ago and the groomer I was speaking with said she would ring me and reschedule an appointment for the following day as I had just travelled an hour with my dog for this original appointment. No word since and I’ve tried ringing both the groom room and pets at home over 20+times. And on top of it all the groomers were extremely rude and stand off-ish. Would make me not want to bring my dog there!!
27-08-2022
