The Green Bus
The Green Bus is a transportation company based in Birmingham, England. They specialize in providing a range of transportation services including transit depots, bus and coach companies, coach hires, school bus services, and trucking companies. The Green Bus is committed to providing safe and reliable transportation to their customers.
Introduction to The Green Bus
The Green Bus is a transportation company based in Birmingham, England. It was founded with the purpose of providing eco-friendly and reliable transportation services to the local community. The company prides itself on using sustainable fuel sources and reducing their carbon footprint. What makes The Green Bus unique is their commitment to being environmentally conscious while also providing high-quality transportation services.Services & products
The Green Bus offers a variety of transportation services including coach hires, school bus services, and public transportation options. Customers can purchase tickets for their bus routes, which cover a wide area in and around Birmingham. The company also provides transportation services for special events and occasions.Location
The Green Bus is located on Park Road in Birmingham, which is a bustling area with many businesses and shops. Customers can expect to find a diverse range of businesses in the area, from small independent shops to large chain stores. The closest public transportation options to The Green Bus are the Perry Barr Train Station (1.2 miles), the Witton Train Station (1.3 miles), and the Aston Train Station (1.5 miles).Benefits
Customers should choose The Green Bus because of their commitment to sustainability and providing reliable transportation services. The company uses eco-friendly fuel sources and takes steps to reduce their carbon footprint. Additionally, their buses are well-maintained and their drivers are experienced and professional.Good to know
Customers should be aware that The Green Bus operates on a set route schedule and may not be able to accommodate last-minute changes or requests. It is recommended that customers plan ahead and purchase their tickets in advance to ensure availability.Reviews
Customers have praised The Green Bus for their reliable and timely service, as well as their commitment to sustainability. Many reviewers have commented on the professionalism of the drivers and the cleanliness of the buses. Overall, customers have had positive experiences with The Green Bus and would recommend their services to others.Amenities
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parking lot -
wi-fi
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waiting area
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restroom
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luggage storage
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reclining seats
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air conditioning
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luggage space
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online booking
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gps tracking
FAQ
Do you offer any special amenities or services on board?
Yes, we offer free Wi-Fi on all of our buses. We also have air conditioning and comfortable seating to make your journey as enjoyable as possible.What is your cancellation policy for rentals or charters?
Our cancellation policy varies depending on the type of rental or charter. Please contact us for more information.What is the maximum capacity of your coaches?
Our coaches can accommodate up to 53 passengers.What is your pricing model for transportation services, and are there any additional fees I should be aware of?
Our pricing model is based on various factors such as distance, duration, and number of passengers. We provide a transparent pricing structure, so there are no hidden fees. Please contact us for a quote.How do you ensure the safety and security of the products during transportation?
We have a strict safety protocol that includes regular maintenance checks on all of our vehicles, as well as driver training programs. We also have GPS tracking on all of our buses to monitor their location and ensure they are operating safely.Reviews
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Anthony Emery
Terrible company. In addition to all of the things that are mentioned in the other reviews (fuel surcharge, broken down buses etc), they have now turned around and cancelled the service that I use for my child to get to school. Not only that but they gave 1 day notice and have not yet removed the details from their website or Google Maps. What this means is that when searching for alternative transport on Google Maps, the results are polluted by Green Bus services which are no longer running, causing even more confusion for my Son as it takes priority over actual running services. Google, please can you get these services removed from your Journey Planner? Mine is the 884 but I know there are others.
27-04-2023
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james hodgetts
Terrible company. Demanded an additional charge due to increased fuel costs last year, haven’t given our son a bus pass this year and have just cancelled the service with no notice. Avoid at all costs if you can, terrible to deal with.
27-04-2023
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Fateha Begum
Very poor service. The buses keep breaking down if it’s too cold or too hot. My kids have been left stranded in the snow for over an hour and didn’t get home until 6pm one day. Don’t bother calling customer services because they are not trained to deal any queries and are far from polite. They charge you a £1000 for a pass then have the audacity to charge an unexpected surcharge for fuel when they got paid for nothing during lockdown. No compensation is ever given for all the times their buses have been extremely late or broken down. It’s dirty, disgusting and unhygienic inside buses too. They spend no money on maintenance of the buses. ONLY use them if you have no other option whatsoever.
27-03-2023
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Deen Nisar
Do not waste your time using this service. An incident had happened with my child where a bus driver used inappropriate language, we tried to call management but no one had answered, my partner confronted the driver of the bus 845, my daughter was permanently excluded despite no one hearing her side of what has happened, I have now escalated this matter further. Do not use. Joke of a company, director Ian Mack, was no help at all.
27-03-2023
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Anindita Mukherjee
Very poor service off late
27-12-2022
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Ian Hamley
Used the company with 2 children for c.5 years. You'll hear lots of positive messages from Mr Mack and his team at school open days about the service and on face value, like me, you'll go with it especially if you've no alternatives. My experience has been that the fleet quality is 'variable' and it was usual for a bus to breakdown and/or be late due to a breakdown at least 2- 3 times per week. Often other buses had to be sent to recover children. Routes were poorly planned and, again, it would not be unusual for my children to arrive at School (or return home) late. Journey times from Aston/Handsworth to Walmley could easily last 90 mins each way. A 2 hour journey was not unexpected. We continued to pay all the way through months of lockdown for services which were not used in the hope that this would help sustain the service. No appreciation from them on this and the company now have the gall to tell customers to pay a fuel surcharge for increased costs. All responses to feedback/complaints suggest little ownership of problems and they are not really interested in developing a relationship with customers. Let's say that there is corporate confidence at one end of the scale and there is corporate arrogance at the other..... The drivers are the best asset. Looking at Glassdoor reviews it appears that they are treated poorly by the company also. In conclusion I would recommend you use this service only if you have to and have no other viable options. If you have other options I plead that you use them. If you do use this company, please do so expecting a fragmented customer experience and very long days for your children even if they live c. 6 miles away from the school(s). I have nothing to gain or loose by writing this review - I am simply stating facts from my experience which is not unusual.
27-11-2022
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Keith Payne
Good
27-08-2022
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yoanna gilpin
It's alright, I've only been using it one year. Most buses are really dodgy and old and often dent and break down. In my own personal experience, we've had a branch go through the windshield which could've seriously injured someone and the glass windshield has also cracked numerous times because of driving into branches and such. It is generally quite reliable when you have the same driver everyday but the drivers and buses change regularly resulting in everyone being horrendously late. Sometimes the drivers stop at a ship so they can buy stuff for themselves. I don't recommend this being your first choice of transport as its also rather expensive. The price is only going up. Hope this helps
27-08-2022
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Marcus Jackson
27-07-2022
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Anthony Holden
27-06-2022
