The Grays Surgery
The Grays Surgery is a healthcare facility located in Grays, England. They offer a range of medical services including family practice physicians, general practitioners, medical centers, medical offices, and surgeons. The team at The Grays Surgery is dedicated to providing high-quality healthcare to their patients. They are committed to staying up-to-date with the latest medical advancements and techniques to ensure that their patients receive the best possible care. The Grays Surgery is a trusted name in healthcare and medicine in the United Kingdom.
Introduction to The Grays Surgery
The Grays Surgery is a medical center located in Grays, England. Established in 1987, the company aims to provide quality healthcare services to the local community. What makes this company unique is their team of highly skilled and experienced family practice physicians, general practitioners, and surgeons who work together to ensure that patients receive the best possible care.Services & products
The Grays Surgery offers a range of medical services, including general consultations, minor surgeries, health screenings, and vaccinations. They also provide specialized services such as antenatal care, child health, and chronic disease management. Patients can buy prescription medications and medical supplies at the on-site pharmacy.Location
The Grays Surgery is located on High Street, a bustling commercial area in the heart of Grays. The area is home to various businesses such as shops, restaurants, and banks. Patients can expect a vibrant and bustling environment when visiting the clinic. The nearest public transportation options are Grays Train Station (0.4 miles), Grays Bus Station (0.2 miles), and Lakeside Shopping Centre Bus Station (1.3 miles).Benefits
Customers should choose The Grays Surgery because of their team of highly skilled and experienced medical professionals who are dedicated to providing quality healthcare services. The clinic is equipped with modern facilities and technology to ensure that patients receive the best possible care. The on-site pharmacy provides patients with the convenience of purchasing prescription medications and medical supplies in one location.Good to know
Patients should be aware that The Grays Surgery operates on an appointment-only basis. They should call ahead to schedule a consultation or appointment to avoid any inconvenience.Reviews
The Grays Surgery has received positive reviews from customers who have praised their friendly staff, efficient service, and quality care. Patients have also commended the clinic's modern facilities and convenient location.Amenities
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waiting room -
online booking
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wheelchair accessible
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after hours care
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insurance accepted
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on-site lab
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pediatric care
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geriatric care
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same day appointments
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appointment booking
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wheelchair accessibility
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parking
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insurance acceptance
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extended hours
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x-ray
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lab tests
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vaccinations
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blood tests
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health screenings
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prescription refills
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imaging services
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exam room
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x-ray machine
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lab
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parking lot
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online scheduling
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urgent care
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primary care
FAQ
What is the process for making appointments and how long is the wait time?
To make an appointment at The Grays Surgery, you can either call our office or book online through our website. We strive to accommodate our patients as soon as possible, and wait times vary depending on the reason for the visit and availability. Generally, we do our best to schedule appointments within a reasonable timeframe.What insurance plans do you accept?
We accept a variety of insurance plans, including but not limited to, Bupa, Aviva, Vitality, and Cigna. Please note that insurance coverage can vary, so we recommend contacting your provider to confirm your benefits.Can I make appointments for same-day or last-minute services?
We understand that urgent medical needs can arise, and we do our best to accommodate same-day or last-minute appointments when possible. Please call our office to inquire about availability.Do you offer telemedicine or virtual visits?
Yes, we offer telemedicine and virtual visits for select services. Please contact our office to see if your needs can be met through telemedicine.Do you accept insurance? If so, which providers do you work with?
Yes, we accept insurance from a variety of providers, including Bupa, Aviva, Vitality, and Cigna among others. Please contact your provider to confirm your benefits.Reviews
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Felicia solomon
They don’t make to you an appointment. You have to do yourself. They don’t do anything.
29-03-2023
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Mercy Warren
Discusting I have mental health and physical heath problems and they still won’t do my presreptions over the phone so patronising and just a dead beat surgery CLOSE IT DOWN!!! They don’t know anything about mental health and are just a absolute joke
29-12-2022
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Victoria El-Abaire
New receptionists since it’s been taken over act like they get commission on the least appointments they can book in a day. They are rude and genuinely don’t have a clue what frontline customer service is. They cancelled my sons flu vaccine (he has long term asthma) , after a week of it being booked, but couldn’t tell me why. Kept changing the story. First it was the nhs said he isn’t eligible to have it done in the practice then she said my practice manager said to cancel it. When I asked for the practice managers name or head of complaints she said she couldn’t tell me. She explained I had to get the flu vaccine from the pharmacy. I rang the pharmacy and they laughed as pharmacies do not vaccinate children. So now I am left with my child with asthma who needs his annual flu vaccine and my GP refusing to do it (where he has it done every year) and the worst thing is they’re so rude and blasé to ‘their’ patients. Looking by the reviews it seems many feel the same since the new staff.
29-12-2022
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Sarah Wahid
Great GP practice, Beyond the stern, moody, monotone, bossy and straight forward talking you may get from reception please don’t take offence to it their working quite hard behind that shield of glass and their actually really nice and they really do try to help where they can it’s a lot of work maintaining 1000 of medical records medical documents and doing a lot of work for all the Doctors and nurses at the surgery its not easy work I’ve done it and people don’t understand and it can be a extremely stressful all the request and demands they’re getting, it’s administration there’s a lot involved with it. I find it to be a pleasant surgery that’s always clean in the waiting area there’s some brilliant Doctors that actually care in there and are their professional and honest. When I call I get appointments booked it may not the the next day but your getting seen they are busy and they offer Physiotherapy. I find if you talk to them nicely and respectfully they sometimes smile 😊 I like them 10/10. Their Doctors not magicians and they do their best to help. But that’s just my opinion I’m keeping it real. x
29-11-2022
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Carol Pearson
Would be nice to be able to see a Doctor face to face...
29-10-2022
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muhammad tahir Bashir
Less staff
29-07-2022
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Abiodun Owolabi
This is the worst GP have ever had in my life, the customer care is so worst, u can’t book appointment for 2 weeks, there doctor is not always around to speak to you, they don’t take peoples life serious.
29-06-2022
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Siobain Kirwan
Ever since its been taken over you cannot get an appointment within a week. Even after being on hold for 25 mins from the moment they open I then have to wait a week for an appointment even though I'm in pain. And even then it's a phone call. Ridiculous. No wonder so many people go straight to a&e.
29-06-2022
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Lilian Ibeabuchi
29-05-2022
