The Grange Care Home
The Grange Care Home is a nursing home located in Darlington, England. They provide healthcare and medicine services to their residents.
Introduction to The Grange Care Home
The Grange Care Home has been providing quality care to seniors since 2009. The company's purpose is to provide a safe and comfortable environment for elderly individuals who need assistance with daily activities. What makes this company unique is that they offer individualized care plans to each resident, ensuring that they receive the support they need while maintaining their independence.Services & products
The Grange Care Home offers a range of services to their residents, including nursing care, dementia care, and respite care. They also provide daily activities and social events to keep their residents engaged and active.Location
The Grange Care Home is located in the heart of Darlington, England. The area is home to a variety of businesses, including shops, restaurants, and medical facilities. Residents can expect a quiet and peaceful environment, while still being close to all the amenities they need. The closest public transportation options are the Darlington Train Station (2.7 miles), the Darlington Bus Station (2.5 miles), and the North Road Train Station (2.3 miles).Benefits
Customers should choose The Grange Care Home because of their dedication to providing exceptional care to their residents. They have a team of experienced and compassionate staff who are available 24/7 to assist with any need. Their individualized care plans ensure that each resident receives the specific support they require, while still maintaining their independence.Good to know
Customers should be aware that The Grange Care Home is a nursing home that focuses on providing healthcare and medicine to seniors. It is important to note that they do not provide independent living or assisted living options.Reviews
Customers have praised The Grange Care Home for their exceptional care and attention to detail. Residents have reported feeling safe and comfortable in their environment, and have appreciated the range of activities and events that are offered. Overall, The Grange Care Home has received positive reviews for their commitment to providing quality care to their residents.Amenities
-
24-hour nursing care -
wheelchair accessibility
-
private rooms
-
recreational activities
-
specialized care
-
meal service
-
transportation
-
housekeeping
-
social programs
-
emergency response system
FAQ
What is the staff-to-patient ratio in your nursing home?
At The Grange Care Home, we maintain a high staff-to-patient ratio to ensure that our patients receive the best possible care. Our staffing levels are regularly reviewed and adjusted based on the needs of our residents.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we offer specialized care services for patients with a range of medical conditions, including dementia, Parkinson's disease, and stroke. Our staff receive regular training to ensure they are equipped to provide the appropriate care for each patient's unique needs.Can families visit their loved ones at any time or are there specific visiting hours?
We understand how important it is for families to stay connected with their loved ones, which is why we offer flexible visiting hours. Families can visit their loved ones at any time, although we do ask that they are considerate of other patients and their families.How do you ensure the safety and security of your patients?
We take the safety and security of our patients very seriously. Our facility is equipped with CCTV cameras, secure entry systems, and a 24-hour staff presence. We also conduct regular risk assessments and have strict protocols in place to prevent accidents and incidents.Are there any additional fees or hidden costs that patients or their families should be aware of?
We believe in transparency when it comes to fees and costs, and we do not have any hidden charges. We provide a clear breakdown of all fees and costs during the admission process, and we are always happy to answer any questions that patients or their families may have.Reviews
-
Nicola Little
I’m happy to make a review. My husband has been in the Grange for a year, it was a very difficult decision to make. David has Dementia and I could no longer keep his safe at home. The staff are kind & caring. Burlington Care should be very proud of the standard of their staff. I visit my husband most days and take one of my dogs with me ,who seems to go down very well with lots of the people that live there, and it makes me happy to see them react with my dog Mabel. 5 stars .
27-08-2022
-
Hazel Smith
My mother has been living at The Grange Care Home for 9 months now and after a little bit of a bumpy start, I can honestly say I feel safe having her there. I live in Scotland and it is particularly hard having her so far away but the staff have been brilliant with me as has Carmen the Manager. We lost my stepfather very recently and the bereavement support for my mother has been unbelievable including the incredible patience the staff have shown me over the phone – there have been some days where I’ve called twice to check in to see how she was coping and every time, each staff member has taken the time to give me a full update on how she’s been. The have also been doing 1:1 sessions with her since my stepfather died; real pastoral support, including lovely preparation for the funeral. I have sat there in the lobby of the home a couple of times when staff were getting called in all directions to respond to the needs of the residents, respond to visitors, specialist medical staff and the phone constantly ringing and I’ve come to realise the incredible challenges attached to the role of caring for our elderly and vulnerable folk. They also seem to be a strong and confident team and I have heard them praise one another on a number of occasions and speak kindly about the residents. On the day of my stepfather’s funeral, one of the staff, Sally was on a day off and walked down from dropping her daughter off at nursery to come in and give my Mother some TLC. You can’t really buy that kind of human goodness. I hated it when she went into The Grange and I was quite a ‘demanding’ and ‘assertive’ family member at the outset, but my concerns were taken on board and I felt that my mother’s particular needs were respected. I heard it said regularly during the early months of the COVID Pandemic that our Carers were undervalued. I really appreciate that now having watched it in action first-hand. They are doing an incredible job in really challenging circumstances and the staff at the Grange are exemplary. Particular thanks to Colleen, Sylvia. Courtney. Fran, Magda, Amy and Charlie and of course the wonderful Sally. If I were to choose only one word to describe the culture in the home, it is compassionate.
27-06-2022
-
Carmen
Beautiful spacious rooms with top of range equipment provided by the Home to meet all residents needs in a person centered way
27-05-2022
-
Euan Bell
Thank you for all your reviews. The Grange is a Great place to work with lovely residents and fantastic staff.
27-05-2021
-
supercars northeast
Friendly staff very polite
27-05-2021
-
Marian Bell
Excellent care in here i would recommend it x
27-05-2018
-
Ruth Jowett
27-05-2018
-
Martin Fishburn
Good standard and very caring, friendly staff
27-05-2018
-
Sorin Hotima
27-05-2018
-
Malcolm Bell
27-05-2017
