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Jewelry Buyers

The Gold Exchange LTD

The Gold Exchange LTD is a company based in Herne Bay, England. They specialize in providing financial services and are known for their expertise as jewelry buyers. Their commitment to customer satisfaction and fair pricing has made them a trusted name in the industry.

Introduction to The Gold Exchange LTD

The Gold Exchange LTD is a jewelry buying company with a focus on providing top-notch financial services to its customers. Established in 2005, the company has gained a reputation for being reliable and trustworthy in the industry. What sets this company apart is its dedication to giving its customers the best value for their jewelry and a transparent process that guarantees customer satisfaction.

Services & products

The Gold Exchange LTD offers a range of services to its customers, including jewelry buying, gold buying, silver buying, and diamond buying. Customers can sell their jewelry for cash or exchange it for other items in the store. The company also offers appraisal services and gives free evaluations to customers who are unsure about the value of their jewelry.

Location

The Gold Exchange LTD is located at 134 High St, in the heart of Herne Bay, England. The area is known for its bustling streets, filled with a variety of local businesses, from quaint shops to modern cafes. Public transportation options are easily accessible, with the closest bus stop (Herne Bay, Station Road) just a 2-minute walk away. The Herne Bay train station is also nearby, just a 6-minute walk from the store.

Benefits

Customers should choose The Gold Exchange LTD over other jewelry buying companies because of its commitment to providing fair prices and exceptional service. The company's knowledgeable staff is always available to answer any questions or concerns customers may have, and the transparent process ensures that customers are fully informed throughout the buying or exchange process.

Good to know

Customers should be aware that The Gold Exchange LTD only purchases jewelry that is in good condition and free from defects. The company does not purchase items that are broken or damaged. Additionally, customers should bring a valid ID when selling their jewelry.

Reviews

Customers have praised The Gold Exchange LTD for its excellent customer service and fair prices. Many have noted that the company provides a hassle-free experience and that the staff is friendly and knowledgeable. Customers have also been pleased with the transparency of the process, which ensures that they receive the best value for their jewelry.

Amenities

  • amenity
    safe
  • amenity
    secure environment
  • amenity
    on-site appraisal
  • amenity
    cash payment
  • amenity
    online payment
  • amenity
    insurance
  • amenity
    buyback program

FAQ

What is your process for appraising and valuing jewelry?

At The Gold Exchange LTD, we have a team of experienced professionals who use various methods to appraise and value jewelry. We take into consideration the quality of the metals and stones, the condition of the piece, and the current market trends. Our goal is to provide our customers with an accurate and fair valuation of their jewelry.

How do you ensure the authenticity of the jewelry you buy?

We take the authenticity of the jewelry we buy very seriously. Before purchasing any piece, we thoroughly examine it for any signs of counterfeit or imitation. We also use advanced testing equipment to verify the metals and stones used in the jewelry. Our team is highly trained in identifying authentic jewelry and we only buy from trusted sources.

What is your policy on returns or exchanges for purchased jewelry?

At The Gold Exchange LTD, we want our customers to be completely satisfied with their purchase. We offer a 14-day return policy on all purchases, provided the jewelry is returned in its original condition. We also offer exchanges for jewelry of equal or greater value. Our goal is to ensure our customers are happy with their purchase and we will work with them to find a solution.

Can you provide references or customer testimonials?

Absolutely, we are proud of the relationships we have built with our customers and the positive feedback we have received. We have a page on our website dedicated to customer testimonials and we are happy to provide references upon request.

Do you offer any additional services, such as jewelry cleaning or repair?

Yes, we offer a range of additional services to ensure our customers get the most out of their jewelry. We provide professional jewelry cleaning services to keep your pieces looking their best. We also offer jewelry repair services to fix any damaged or broken pieces. Our team of experts will work with you to find the best solution for your needs.

Reviews

  • Ann Howard

    Vert fair price, very pleased

    27-07-2022
  • Robert Searle

    27-07-2022
  • Gary Morton

    27-05-2022
  • Stuart Dawson

    Great place to visit. Super friendly and helpful. Good advice given too. 5 stars...

    27-05-2021
  • Peter Dawson

    Very pleasant and helpful. Gave me a fair price for my scrap gold.

    27-05-2021
  • James Payne

    Nice people

    27-05-2021
  • Michael Seymour

    Great place to raise cash on gold and jewellery

    27-05-2020
  • Tara Sneath

    27-05-2020
  • Kevan Ward

    27-05-2020
  • The Mibster

    Very helpful and great price offered for some old scrap

    27-05-2020