The Fone Box
The Fone Box is a mobile phone repair shop located in Waltham Cross, England. They specialize in repairing various types of electronics, including mobile phones. With their expertise and experience, they provide high-quality repair services to their customers. The Fone Box is committed to delivering excellent customer service and ensuring customer satisfaction.
Introduction to The Fone Box
The Fone Box is a mobile phone repair shop located in Waltham Cross, England. Established in 2015, the company's aim is to provide customers with professional and affordable repair services for all types of mobile phones and electronics. What sets The Fone Box apart from its competitors is its commitment to quality service and customer satisfaction.Services & products
The Fone Box offers a wide range of services, including screen repairs, battery replacements, software upgrades, and water damage repair. They also sell a variety of phone accessories, including cases, chargers, and headphones. Customers can buy new and used phones, and they also offer a buyback program for used devices.Location
The Fone Box is located on High Street in the heart of Waltham Cross. The area is vibrant and bustling, with a mix of small businesses and chain stores. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The closest public transportation options are Waltham Cross Station (0.3 miles), Theobalds Grove Station (1.1 miles), and Cheshunt Station (1.5 miles).Benefits
Customers should choose The Fone Box because of its commitment to quality service. The company uses only the highest quality parts and employs experienced technicians who are dedicated to providing excellent customer service. They also offer competitive prices and a fast turnaround time on repairs.Good to know
Customers should be aware that The Fone Box does not offer a warranty on repairs, but they do offer a guarantee that if the same problem occurs within 30 days of the repair, they will fix it for free.Reviews
Customers have praised The Fone Box for its excellent service, fast turnaround time, and competitive prices. Many have said that they would recommend the company to friends and family. Some customers have mentioned that they were disappointed that the company does not offer a warranty on repairs, but overall, the reviews have been overwhelmingly positive.Amenities
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wi-fi
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pick-up service
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delivery service
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on-site repair
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warranty
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credit card payment
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insurance
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technical support
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genuine parts
FAQ
What types of phones do you repair?
We repair a wide range of phone brands including Apple, Samsung, Huawei, LG, Sony, HTC, and more.What is your turnaround time for repairs?
Our turnaround time varies depending on the type of repair, but we strive to complete most repairs within 24-48 hours.Do you offer any warranties on your repairs?
Yes, we offer a 90-day warranty on all repairs we perform. If you experience any issues with your device after the repair, bring it back to us and we'll fix it at no additional cost.What are your pricing options for repairs?
Our pricing varies depending on the type of repair needed. We offer competitive pricing and will provide you with a quote before beginning any work on your device.Can you provide any references or reviews from past customers?
Yes, we have many satisfied customers who have left us positive reviews on Google and social media. You can also check out our website for testimonials from past customers.Reviews
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Demi Marie
Took my smashed iPhone there earlier today, very quickly fixed the same day and very friendly also gave me a free screen protector aswell, highly Recommend!
27-02-2023 -
Hanad Ali
Best phone repair in the area, fast and efficient. Quality work from the lads!
27-02-2023 -
BK N
I’ve been to this repair shop for a long long time almost 8 years or so now, always speedy fixes and I also have a query on my IPhone XS MAX which I have recently dropped down my stairs, I have a thin green line on the right hand side of my screen and I’m curious on the price for this to be fixed, I always have a case and screen protector, thanks.
27-11-2022 -
Gavin Petts
You take them for granted until they don't work. Turned on my One plus 8 pro phone only to find the screen wouldn't open and the phone started uncontrollably vibrating. As we do i searched Google for a remedy without joy. Went to a local phone repair shop The Fone box thinking like we all do am I going to be stitched up, what is it going to cost? Well what a lovely bunch of guy they were very honest and said that as its not a main string phone parts might not be easy to get along with being pricey. Fabio one of the owners said leave the phone with me we will look over it, I asked how much? To my surprise I was told there isn't a charge to investigate the faults. I got a phone call later in the day from Fabio to tell me they can confirm the items that were not faulty and to pick the phone up. On arriving Fabio went though all the test they had undertaken and said that there was one option available I believe he called it hard reboot at a cost of £20 Fabio was very honest and in no way pushed it and gave me what he thought the chances of success were. 30 mins later my phone was working. Very impressed with the honesty, professionalism and customer service. The place to go if your in trouble Thank you Gavin
27-10-2022 -
A A Khan
Same repair day within 1 hour for IPhone 11 Screen replacement and affordable price, have and will use again
27-07-2022 -
Jackie Holden
I took my mini ipad in on Friday to have the cracked screen repaired. Was told it would have to be ordered and it would probably be ready around Tuesday or Wednesday the following week. I had two separate phone calls on the following Monday, advising me it was ready. I picked it up on Tuesday. Very happy with the service and price. Will definately use them again. 👍👍
27-06-2022 -
Alan Smith
27-05-2022 -
Perry Hopson
Called before I arrived, was told a screen would be 30 mins to replace. Very helpful advisor took my phone, 30 mins on the dot it was fixed , also gave the phone an inspection and cured a minor fault for free. It’s refreshing to get such prompt and professional service Would highly recommend 👍
27-05-2022 -
karen draper
Positive: Professionalism
27-05-2022 -
JL W
I'm a visitor to the UK. I needed a Sim Card and money on my new phone. The person I dealt with gave me a Sim Card and directed me to where to buy a Voucher for it. He told me to come back and he would put it in for me. When he finished, I had a working phone to call home. When I asked what was the charge, he never charged me a cent. This is service I have never received anywhere before. I would highly recommend their professionalism and Customer Service.
27-05-2022