The Flight Lab
The Flight Lab is an aerial sports center located in Bury St Edmunds, England. They offer a variety of sports and hobbies for individuals to enjoy.
Introduction to The Flight Lab
The Flight Lab is an aerial sports center located in Bury St Edmunds, England. The company was founded with the purpose of providing customers with a unique and thrilling experience in the world of sports and hobbies. What makes The Flight Lab unique is their focus on aerial sports, offering a variety of services for customers to experience the thrill of flying.Services & Products
The Flight Lab offers a range of services for customers to choose from, including indoor skydiving, outdoor skydiving, and virtual reality experiences. Customers can also purchase gift cards and merchandise from the company's online store.Location
The Flight Lab is located at 1A Boldero Rd in Bury St Edmunds, England. The area is known for its historic architecture and charming town center with a variety of cafes, shops, and restaurants. The closest public transportation options are the Bury St Edmunds train station (1.5 miles), the bus station (1.2 miles), and the town center bus stop (0.5 miles).Benefits
Customers should choose The Flight Lab for its unique focus on aerial sports and the variety of experiences offered. The company also has a team of experienced and certified instructors who prioritize safety and customer satisfaction.Good to know
Customers should be aware that certain experiences at The Flight Lab have age and weight restrictions. It is recommended to check the company's website for specific requirements before booking.Reviews
Customers have raved about their experiences at The Flight Lab, praising the professionalism and expertise of the instructors and the thrill of the aerial sports offered. Many have also commented on the clean and modern facilities.Amenities
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trampoline
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foam pit
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climbing wall
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aerial silks
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aerial hoop
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aerial yoga
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pro shop
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cafe
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lounge
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viewing platform
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wi-fi
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parking
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lockers
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showers
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changing rooms
FAQ
What types of aerial sports do you specialize in?
At The Flight Lab, we specialize in a variety of aerial sports including indoor skydiving, trampolining, and climbing. We offer a unique and thrilling experience for all our customers.Do you offer lessons or training for beginners?
Yes, we offer lessons and training for beginners in all our aerial sports. Our experienced instructors are patient and knowledgeable, making sure that everyone feels comfortable and confident while learning.What safety measures do you have in place for aerial sports activities?
Safety is our top priority at The Flight Lab. We have strict safety measures in place, including safety briefings, safety equipment, and trained staff monitoring all activities. We also regularly inspect and maintain all equipment and facilities to ensure maximum safety for our customers.Are there any age or weight restrictions for participating in aerial sports?
There are age and weight restrictions for some of our aerial sports activities. For example, our indoor skydiving has a minimum age of 4 and a weight limit of 18 stone. However, we have activities suitable for all ages and abilities, so feel free to contact us for more information.How often are your equipment and facilities inspected and maintained?
We inspect and maintain our equipment and facilities regularly to ensure the highest level of safety and quality for our customers. Our equipment is inspected daily, and we have regular maintenance checks to ensure everything is in top condition. Our facilities are cleaned and maintained regularly to ensure a comfortable and enjoyable experience for everyone.Reviews
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Vi Relato
Beware the cancellation policy. I generally enjoyed my time at The Flight Lab. I went for Hoop/Flex and the instructor and assistants were great. I’ve recently sustained and injury that will not allow my to attend Hoop for medical reasons. It’s before the month so I didn’t think twice about payment as long as I cancelled my repayment before the next month started. However I didn’t remember the tiny blurb before check out, months ago when I signed up, that states there must be a 30 day notification before cancellation. I emailed the owner and was taken back by her email responses. According to the emails the cancellation policy was stated in a contract that I can’t seem to find anywhere and has apparently been mentioned multiple times. This was never mentioned to me though. I went back through everything and couldn’t find any contract or policy with the information. I even asked for the contract stating this and she could not provide it. Regardless I did not pay attention and remember this item description from 8 months ago, so I will be paying for a month I can not medically attend. It is my fault for not being able to do the impossible of planning for an injury 30days prior. I think given the nature of the business the owner should review her policy to suit both her business but also the well being of the people that support her business. Seems like all that mattered here was money and not the customer. It’s sad because I would have gladly remained and continued to pay and support the business, now they will just receive my last payment of £104 and this review. Another note, the owner also wrote be before the months end to accuse me of cancelling my payment that hadn’t even been taken as the new month hadn’t started. Guess she has the power to see into the future. It was indeed taken out of my account the following month though.
27-09-2022 -
Heather
I can’t say how great they are because they never respond to emails. They advertise that they teach aerial hammock but there are no courses on their calendar.
27-05-2022 -
Ian Coulter
Having done pole fitness for several years now I will say that this is one of the best studios that I have been to! Great environment, everyone encourages each other and the instructors are really good at working with you on moves!
27-05-2022 -
Lucy Janowski
Bad experience as I lost £70. I paid the dance class online. I was very excited about it. But i had work commitments that were added 2 weeks before the start of the classes. I was told i could not rebook. So i lost my money and had no lesson. I think that's very poor customer service and i don't recommend this place
27-05-2022 -
Vicki Bye
The Flight Lab is the best aerial studio in the area. Clare the business owner is an expert in what she does and her knowledge in aerial fitness incredible. I was nervous to try but felt at ease and immediately welcomed. Would highly recommend... in fact I do recommend to friends every single week!
27-05-2022 -
David “Kitku” Sternlicht
27-05-2021 -
Sophie Adams
I had a great session at the lab, trying out hoop for the first time which was just amazing! I would definitely recommend a lesson as they are super helpful, the studio is well maintained and good at social distancing. I am definitely going to look into coming again. Thank you!!
27-05-2021 -
Dóra Kalocsai
27-05-2021 -
Sarah Lyons
Our happy place has now reopened. It’s Covid secure, following all the guidelines. I am so happy to be back at the studio getting back into my pole classes.
27-05-2021 -
Elana Walker
Amazing space with incredible instructors who create a sassy, fun and safe environment. Truly my happy place.
27-05-2021