The Five Star Cat Hotel
The Five Star Cat Hotel is a premier cattery located in Horley, England. They specialize in providing top-notch care for pets and have built a reputation for their exceptional service. With a focus on creating a comfortable and stress-free environment for cats, The Five Star Cat Hotel is the perfect choice for pet owners who want the best for their furry friends.
Introduction to The Five Star Cat Hotel
The Five Star Cat Hotel is a luxury cattery located in Horley, England. The company was founded in 2015 by a group of cat lovers who wanted to provide a unique and exceptional boarding experience for cats. What sets this company apart from other catteries is their commitment to providing five-star treatment for every cat that stays with them.Services & Products
The Five Star Cat Hotel offers a variety of services to ensure that every cat gets the best possible experience during their stay. These services include private suites with comfortable bedding, daily grooming, and exercise time in a secure outdoor play area. Customers can also purchase additional services such as one-on-one playtime with a staff member or a special treat for their cat.Location
The Five Star Cat Hotel is located on Smallfield Road in Horley, just a short distance from Gatwick Airport. The area around the cattery is primarily residential with a few small businesses nearby. Customers can expect a quiet and peaceful environment for their cats. The closest public transportation options are the Gatwick Express train station, which is 3 miles away, the Horley train station, which is 1.5 miles away, and the Fastway 10 bus stop, which is 0.2 miles away.Benefits
Customers should choose The Five Star Cat Hotel for their cat's boarding needs because of the exceptional care and attention that each cat receives. The staff is passionate about cats and goes above and beyond to ensure that every cat feels comfortable and happy during their stay. The private suites and outdoor play area provide a safe and secure environment for cats to relax and enjoy their vacation.Good to Know
Customers should be aware that The Five Star Cat Hotel requires all cats to be up-to-date on their vaccinations before their stay. This is to ensure the health and safety of all cats in the cattery. Customers should also book their cat's stay well in advance, as the cattery tends to fill up quickly.Reviews
Customers rave about The Five Star Cat Hotel, praising the staff for their exceptional care and attention to detail. Many customers appreciate the private suites and outdoor play area, which provide a comfortable and safe environment for their cats. Overall, customers highly recommend The Five Star Cat Hotel for all cat owners looking for a luxury boarding experience.Amenities
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grooming services -
veterinary services
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pet sitting
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cage-free environment
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air conditioning
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heating
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separate rooms
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toys
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food
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water
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litter box
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scratching post
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blankets
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beds
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cat trees
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catnip
FAQ
What is the staff to cat ratio in your cattery?
At the Five Star Cat Hotel, we have a high staff to cat ratio to ensure that every cat receives plenty of individual attention and care. Our dedicated team of professional cat carers are trained to provide personalized care to each cat, and we have a maximum of 10 cats per carer.What types of accommodations do you offer for cats?
We offer a range of accommodations to suit every cat's individual needs and preferences. Our rooms include standard single rooms, deluxe rooms, and luxury suites, all of which are spacious and comfortable and designed to provide a relaxing and stress-free environment for your cat.How often do cats receive playtime and exercise while in your care?
We believe that playtime and exercise are essential for a cat's health and wellbeing, and we provide daily playtime and exercise sessions for all our guests. Our cat carers will spend time playing with your cat, providing toys and games to keep them active and engaged.Are there any additional services, such as grooming or medical care, that you provide?
We offer a range of additional services to ensure that your cat receives the best possible care while staying with us. Our grooming services include baths, brush-outs, nail trims, and ear cleaning, while our medical care services include administering medication and monitoring any pre-existing medical conditions.What measures do you take to ensure the health and safety of the cats in your care?
We take the health and safety of our guests very seriously and have strict protocols in place to ensure that every cat is healthy and happy during their stay with us. We require all cats to be up to date on their vaccinations, and we have a rigorous cleaning and disinfecting schedule to prevent the spread of any illnesses. In addition, we have 24-hour CCTV monitoring and a team of trained staff on hand to respond to any emergencies.Reviews
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Jan Evans
Highly recommended. Immaculately clean. Brought home two happy cats.
27-07-2022
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Henry Jones
I’ve been using this cattery for many years now, the owner is very helpful and incredibly knowledgeable regarding the health and well-being of cats. Highly recommend.
27-07-2022
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Mark Hopgood
My cat Ben came back with a glossy coat and in a happy mood.
27-05-2022
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Paul Heard
We only live 3 minutes away from this cattery, and it's one of the only catteries near to us without kennels too. We left our two 1 year old cats for 7 days, we had time to talk to the owner about their temperament etc, when we returned from our break away, we picked up Fargo and Indi and brought them home, well they where both so chilled and happy, it made us happy to know that we can leave them again if needed, they looked lovely and healthy too, we wouldn't hesitate to ever use this cattery again
27-05-2022
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Liri Kodhelaj
Extremely disappointed. The hotel was nowhere like a five star cat hotel. Looked more like a cat prison. Never received any email or photos. My cat was very distressed. Will not use this hotel again. What a contrast with other five star hotels where my cat stayed before where she was very happy.
27-05-2022
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Mariola Sharville
Extremely caring and a pleasure to deal with. We'll definitely use them again.
27-05-2022
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Michael Servis
27-05-2022
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Terence Blackburn
27-05-2021
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mike sayers
We have used this place a couple of times now and will use it again, Very good and clean, we know our cats are very safe when we leave them
27-05-2020
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Elsa Sherwood
Very clean, nicely cared for, holiday stay for.my cat!
27-05-2020
