The Fireplace Gallery Cheltenham
The Fireplace Gallery Cheltenham is a company based in Cheltenham, England. They specialize in manufacturing and selling fireplaces, as well as supplying gas logs. Their expertise in the building and construction industry has made them a trusted source for quality fireplace products. The Fireplace Gallery Cheltenham is committed to providing excellent customer service and ensuring customer satisfaction.
Introduction to The Fireplace Gallery Cheltenham
The Fireplace Gallery Cheltenham is a family-owned business that has been providing high-quality fireplaces to customers for over 25 years. Their purpose is to help customers find the perfect fireplace that not only matches their style but also fits their budget. The company is known for its excellent customer service and their unique selection of fireplaces.Services & Products
The Fireplace Gallery Cheltenham offers a variety of services including installation, repair, and maintenance of fireplaces. They also sell a wide range of fireplaces such as gas fireplaces, electric fireplaces, and wood-burning fireplaces. In addition, they offer accessories such as fireplace screens, mantels, and gas logs.Location
The Fireplace Gallery Cheltenham is located in Knightsbridge Business Centre in Coombe Hill, Cheltenham. The area is known for its business parks and industrial estates. Customers can expect to find a variety of businesses in the area, including manufacturers, wholesalers, and suppliers. The location is easily accessible by public transportation, with the nearest bus stop (Coombe Hill, Knightsbridge Business Centre) only a 2-minute walk away. Other nearby public transportation options include the Cheltenham Spa train station (3.7 miles away), and the Gloucestershire Airport (6.5 miles away).Benefits
Customers should choose The Fireplace Gallery Cheltenham because of their years of experience in the industry and their commitment to providing excellent customer service. They also have a unique selection of fireplaces that can fit any budget. The company offers a free consultation to help customers find the perfect fireplace for their homes.Good to Know
Customers should be aware that The Fireplace Gallery Cheltenham only operates on an appointment-only basis. This ensures that they can provide each customer with individualized attention and the best service possible.Reviews
Customers have left glowing reviews of The Fireplace Gallery Cheltenham, praising their knowledgeable staff, excellent customer service, and high-quality fireplaces. Many customers have commented on how the company went above and beyond to help them find the perfect fireplace for their homes.Amenities
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showroom -
fireplace installation
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fireplace maintenance
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fireplace repair
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custom fireplace design
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fireplace accessories
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delivery
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warranty
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online shopping
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fireplace consultation
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fireplace
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hearth
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mantel
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gas logs
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wood stove
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grate
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chimney cap
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hearth pad
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firebox
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flue
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damper
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hearth accessory
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fireplace insert
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blower
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fireplace tool set
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installation
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online store
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fireplace inserts
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remote control
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vent-free
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natural gas
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propane
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customization
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financing
FAQ
What types of fireplaces do you sell?
We sell a wide range of fireplaces including gas, electric, wood-burning, and multi-fuel options. We also offer various styles such as traditional, contemporary, and modern designs.Can you customize a fireplace to fit my specific needs?
Yes, we can customize fireplaces to fit your specific needs. Our team of experts will work with you to design a fireplace that meets your requirements and fits seamlessly into your home.What is your return policy for fireplace purchases?
Our return policy for fireplace purchases is that we do not accept returns unless the product is faulty or damaged. In such cases, we will work with you to either replace the item or provide a refund.Do you provide installation services or do I need to hire a separate contractor?
We provide installation services for our fireplaces. Our team of licensed and experienced technicians will ensure that your fireplace is installed safely and efficiently.What type of maintenance does the fireplace require and do you offer maintenance services?
The type of maintenance required for your fireplace depends on the type of fireplace you have. However, all fireplaces require regular cleaning and inspection to ensure they are operating safely and efficiently. We offer maintenance services to help you keep your fireplace in good working condition.Reviews
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Bill Taylor
Knowledgeable, friendly and professional. Nice people too. Place easy to find. Plenty of parking.
28-02-2023
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Nick Stokes
The Fireplace Gallery Cheltenham has an excellent showroom with many different options to see. They have a great team of advisors and installers who are all totally committed to providing and outstanding customer experience. We are extremely pleased with the gas fire we bought from them which they installed just before Christmas and is perfect. A truly refreshing experience from start to finish and have absolutely no hesitation in recommending them as their products and service deliver superb value for money.
29-01-2023
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David Connell
Just bought an electric fire from them. Visited twice and was on each occasion assisted by a very helpful lady. On both occasions went out of their way to advise and provide information. As it ws electric no fitting was involved but collectiion was strightforward.
29-10-2022
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barry curl
We are so pleased with our new fire, it was fitted in a day the fitters were brilliant nothing was to much trouble, from buying to fitting the communication from the company was excellent, we would recommend the Fireplace Gallery to anyone. Thank you so much to all at the Fireplace Gallery.
29-09-2022
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Vivien Woodger
From my first visit until today, when my new wood burning stove was fitted, I have been delighted with the way I have been treated both in the showroom/office and in my own home. Not only are the staff helpful and courteous, they are also very knowledgeable about the product they provide, but they put me under no pressure to buy. The fitters were polite and worked well as a team, explained in detail how to use my new fire, and cleared everything up indoors and out before they left. If my experience is the norm, i would have no hesitation in recommending them.
29-08-2022
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Goddy Goddard
I was over the moon with the service of The Fireplace Gallery. From start to finish they were professional, efficient and most of all I love my new fireplace and fire. Thank you team
29-08-2022
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Susan Roberts
I now have a wonderful looking fireplace. It took a little while to get there due to the hearth being accidently broken, however TFG did their best to get a replacement as soon as possible. Unfortunately a hole was made in my original gas pipe which meant that the wall had to be chased out and a replacement installed. On undertaking this work my coving was damaged. It is just as well that I'm redecorating. Some of the prices are approximate and do change when you receive the final invoice which is three days prior to fitting. But all in all, I'm very happy with my new fireplace. And Alice has been very helpful.
29-08-2022
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John Nightingale
Nice people to deal with. Friendly & knowledgeable about their products. Vast range of options. Our order arrived on time & was installed as arranged with no fuss by two helpful engineers who cleared up and even moved some furniture back into place. Very pleased with the product quality and service. Would recommend them to anybody.
29-06-2022
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Susan Thompson
Highly recommend - the most amazing experience from the first visit to the showroom - friendly, efficient, professional and customer focussed. Then we came back to spec up the fireplace and it was all about quality - nothing changed - and a fantastic customer experience with the team and Calum. The next day we had the installation date confirmed.
29-05-2022
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David Saitch
Very friendly, knowledgeable and helpful in the showroom. Went out of there way to make someone available at short notice to remove our old fireplace and the team worked with our floor installers to ensure the floor was fitted to work with the new hearth.. Absolutely professional installation team. Unhesitatingly recommend!
29-05-2022
