The Fireplace Company
The Fireplace Company is a leading provider of fireplace services, fireplace stores, gas logs suppliers, and fireplace manufacturers in Crowborough, England. With a focus on building and construction, the company offers a wide range of products and services to meet the needs of its customers. Whether you are looking for a new fireplace or need repairs and maintenance on an existing one, The Fireplace Company has the expertise and experience to get the job done right.
Introduction to The Fireplace Company
The Fireplace Company has been providing quality fireplace services for over 20 years. They are dedicated to serving their customers with the best products and services in the industry. What sets them apart from other fireplace stores is their commitment to customer satisfaction and their attention to detail.Services & Products
The Fireplace Company offers a variety of services and products to meet the needs of every customer. They provide fireplace installation, repair, and maintenance services. They also offer a wide selection of gas logs and fireplace accessories to enhance the look and functionality of your fireplace.Location
The Fireplace Company is located in Crowborough, a quaint town in England. The area is known for its beautiful countryside and outdoor activities. The town is home to many local businesses, including restaurants, shops, and cafes. The nearest public transportation options are the Crowborough Train Station (0.8 miles), the Eridge Train Station (2.1 miles), and the Tunbridge Wells Train Station (6.5 miles).Benefits
Customers should choose The Fireplace Company because of their commitment to quality and customer satisfaction. They offer competitive pricing and a wide selection of products and services to meet the needs of every customer. Their team of experts is highly knowledgeable and will work with you to find the perfect solution for your fireplace needs.Good to Know
Customers should be aware that The Fireplace Company only provides services in the United Kingdom. They also offer free consultations to help customers determine the best solution for their fireplace needs.Reviews
Customers rave about The Fireplace Company's quality of work and attention to detail. They are highly recommended for their excellent customer service and competitive pricing. Their team of experts is knowledgeable and professional, making every experience with The Fireplace Company a positive one.Amenities
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fireplace -
chimney
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hearth
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gas logs
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fireplace insert
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fireplace mantel
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fireplace screen
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wood stove
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pellet stove
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fireplace grate
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fireplace tools
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fireplace damper
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firebox
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fireplace surround
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fireplace remote
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fireplace cleaning
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fireplace repair
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hearth pad
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showroom
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online store
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customization
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warranty
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financing
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delivery
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installation
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fireplace maintenance
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fireplace consultation
FAQ
What types of gas logs do you offer and what are the differences between them?
At The Fireplace Company, we offer a variety of gas logs, including vented gas logs and ventless gas logs. Vented gas logs require a working chimney or venting system, while ventless gas logs are designed to be used in a fireplace without a chimney. Vented gas logs provide a more realistic flame appearance, while ventless gas logs offer more heat output. We also offer different types of gas logs, such as ceramic fiber logs and refractory cement logs, which differ in appearance and durability.What is the warranty for your gas logs and what does it cover?
Our gas logs come with a limited warranty that covers defects in materials and workmanship for a specified period of time. The length of the warranty varies depending on the manufacturer and type of gas logs. Generally, the warranty covers issues such as cracking, splitting, or breakage of the logs. However, it does not cover damage caused by improper installation, misuse, or natural disasters.What types of fireplaces do you sell?
We sell a wide range of fireplaces, including gas fireplaces, electric fireplaces, wood-burning fireplaces, and outdoor fireplaces. Each type of fireplace has its own benefits and drawbacks, so we can help you choose the best option for your needs and preferences.Do you offer installation services for the fireplaces you sell?
Yes, we offer professional installation services for all of the fireplaces we sell. Our experienced technicians will ensure that your new fireplace is installed safely and correctly, and we will also provide guidance on how to operate and maintain your fireplace.Can you provide recommendations on the most suitable fireplace for my home?
Absolutely! Our knowledgeable staff can assess your home and help you choose the best fireplace for your specific needs and preferences. We will take into account factors such as the size and layout of your home, your heating needs, and your aesthetic preferences to recommend the perfect fireplace for you.Reviews
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Brian Spencer
The Fireplace Company have installed a fantastic log burner at our new house with friendly efficient staff and it has been a refreshingly wonderful experience with a great result
27-04-2023
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Wendy Pattenden
Our new wood burner looks amazing, and was installed cleanly and quickly. Would recommend.
27-03-2023
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Simon Furber
The service is gold standard here. Staff are attentive and engaged and explain everything. We have decided to buy our stove from then. So far really good.
27-02-2023
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Monica Ray
27-01-2023
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Mark Welfare
27-12-2022
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Robert Xenos
27-08-2022
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Julie Michaud
Wow, what a great experience. Thank you so much Nic, Ben, Phil and team. Plus Wayne the fab plasterer, who did a fabulous job replastering our room, plus the guys who removed the old woodburner, bricked up one side, open the other side a bit more and installed the new woodburner. Fantastic service. Thank you. And yes, we also had a lesson in how to lay the fire, actually 2 lessons, one from Ben and one from the blokes who installed the chesney woodburner. Thank you so much.
27-06-2022
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Stella Mance
27-05-2022
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Zoe Harrison
5 stars! I entered The Fireplace Company with little to no knowledge of wood burners and left the font of knowledge. I met Ben and explained I was struggling with my wood burner at home (not their product). Ben took the time to show me the correct way to build a fire, what product to use alongside the wood burner, and how to maintain my burner - he took the time to explain all in such detail despite knowing there was no large log burner sale at the end of the conversation. Ben was patient, knowledgable, friendly, and clearly passionate about what he does. exceptional service and lovely shop!
27-05-2022
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Stephen Sebborn
Great local business..
27-05-2022
