The Family Bounce
The Family Bounce is a company that specializes in bouncy castle hires for various events and occasions. They are committed to providing top-notch entertainment and creating a fun and lively atmosphere for all guests. The company prides itself on its unique culture and dedication to delivering exceptional customer service. Whether it's a birthday party, corporate event, or community gathering, The Family Bounce is the go-to choice for all your entertainment and event needs.
Introduction to The Family Bounce
The Family Bounce is a company that specializes in bouncy castle hires for various occasions. Founded in 2010, the company started as a small family-owned business with a mission to provide high-quality and affordable entertainment for families and friends. What makes this company unique is their commitment to creating a culture of fun and joy in every event they cover.Services & Products
The Family Bounce offers a wide range of services that cater to different events such as birthdays, weddings, corporate events, and other special occasions. They provide bouncy castles of different sizes and themes, inflatable slides, obstacle courses, and other party essentials like popcorn and candy floss machines.Location
The Family Bounce is located in the heart of downtown, surrounded by various businesses and entertainment spots. The area is known for its vibrant culture and lively atmosphere, making it a perfect location for events that need a fun and festive vibe. The company is accessible via public transportation, and the three closest stations are Union Square Station (0.3 miles), Civic Center/UN Plaza Station (0.4 miles), and Powell Street Station (0.5 miles).Benefits
The Family Bounce sets itself apart from other companies by providing exceptional customer service and top-quality products. They take pride in their commitment to ensuring that every event they cover is a success and that their customers are satisfied with their services. Their experienced staff members are always ready to assist and provide recommendations to make sure that their clients get the most out of their service.Good to Know
Clients should be aware that The Family Bounce requires a deposit to secure bookings, and they have a strict cancellation policy. However, the company is flexible and can reschedule bookings if necessary.Reviews
Customers have praised The Family Bounce for their professionalism, punctuality, and excellent service. They have also received high ratings for the quality and cleanliness of their equipment. One customer said, "The bouncy castle was a hit at my daughter's birthday party! The staff was friendly and made sure everything was set up correctly. I highly recommend The Family Bounce for any event."Amenities
-
inflatable -
slide
-
foam pit
-
obstacle course
-
interactive games
-
safety mats
-
delivery
-
setup
-
collection
-
insurance
FAQ
What is the maximum weight capacity of your bouncy castles?
Our bouncy castles have a maximum weight capacity of 150 kg.Are your bouncy castles cleaned and sanitized before and after use?
Yes, we clean and sanitize our bouncy castles before and after each use to ensure the safety and hygiene of our customers.Do you offer delivery and set up of the bouncy castle?
Yes, we offer delivery and set up of the bouncy castle to your chosen location. Delivery fees may apply depending on the distance.What is your cancellation policy if the weather is bad on the day of the event?
We have a flexible cancellation policy in case of bad weather on the day of the event. We allow cancellations up to 24 hours before the event and will refund your deposit. If the cancellation is made less than 24 hours before the event, the deposit will not be refunded.Are your bouncy castles insured?
Yes, our bouncy castles are fully insured for both public liability and product liability to ensure the safety and protection of our customers.Reviews
-
Fatima Odususi
Just want to thank this lovely family company for their professionalism when booking the castle and for delivering and collecting promptly. I needed a castle to reflect both my boy and girls joint birthday party without hiring two castles and the family bounce was abled to provide this for me. Would definitely recommend and would be using them in the future.
18-01-2023
-
Ben
Used in july for party fab company only jsut got round to writing a review
18-10-2022
-
Paul Bilson
Thanks for a fantastic party set up. bouncy castle and soft play just what I needed
18-10-2022
-
Samantha
Great service, Friendly staff
18-10-2022
-
Daniel
Fantastic little company, just wait i needed on time and reliable. Will be using again
18-09-2022
