The Eye Place @ Specs of Kensington
The Eye Place @ Specs of Kensington is a sunglasses store located in London, England. They offer a variety of high-quality sunglasses and are dedicated to providing excellent customer service. The shop is a popular destination for those looking to shop for sunglasses and enjoy a great shopping experience.
Introduction to The Eye Place @ Specs of Kensington
The Eye Place @ Specs of Kensington is a premium sunglasses store located in London, England. The company has been providing high-quality eyewear for over 10 years and is known for its exceptional customer service. The store's unique feature is that it offers a wide range of designer glasses and sunglasses that are not easily found in other stores.Services & products
The Eye Place @ Specs of Kensington offers a range of services including eye tests, prescription glasses, contact lenses, and sunglasses. Customers can buy a variety of products such as Ray-Ban, Oakley, Gucci, Prada, and other designer brands.Location
The Eye Place @ Specs of Kensington is located on Earls Ct Rd in the heart of London. The area is known for its upscale shops and shopping centers, making it a perfect location for a high-end sunglasses store. Customers can expect to find a variety of stores, restaurants, and cafes in the area. The store is easily accessible by public transportation. The three closest public transportation options are Earls Court Station (0.1 miles), West Brompton Station (0.5 miles), and Gloucester Road Station (0.6 miles).Benefits
The Eye Place @ Specs of Kensington prides itself on providing exceptional customer service. The staff is knowledgeable and friendly, ensuring that customers have an enjoyable shopping experience. The store also offers a wide variety of designer glasses and sunglasses that are not easily found in other stores.Good to know
Customers should be aware that The Eye Place @ Specs of Kensington does not offer refunds on their products. However, they do offer exchanges within 14 days of purchase.Reviews
Customers have left glowing reviews for The Eye Place @ Specs of Kensington. They have praised the store for its friendly and knowledgeable staff, its wide variety of designer glasses and sunglasses, and its exceptional customer service.Amenities
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try-on area -
virtual fitting
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gift card
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online shopping
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free shipping
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in-store pickup
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discounts
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returns policy
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gift wrapping
FAQ
What are your store hours of operation?
Our store hours of operation are Monday through Saturday from 11am to 7pm, and Sundays from 12pm to 6pm.Do you offer prescription lenses in addition to non-prescription sunglasses?
Yes, we offer both prescription and non-prescription sunglasses at our store.What types of sunglasses brands do you carry?
We carry a wide variety of sunglasses brands including Ray-Ban, Oakley, Maui Jim, and many more.Can you provide recommendations based on my face shape or style preferences?
Yes, our trained staff can provide recommendations based on your face shape and style preferences to help you find the perfect sunglasses.What is your return policy for sunglasses purchases?
We offer a 30-day return policy for sunglasses purchases. The sunglasses must be in their original condition and accompanied by the original receipt.Reviews
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Joe Schmo
Very friendly. They fixed my glasses quickly and professionally.
20-05-2023
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Jianuo Zhang
A really nice shop and the male shop assistant is really friendly. He helped me successfully fix the bent frames of two pairs of glasses, for free! I will definitely revisit this shop in the future if I want to buy a new pair of glasses 😊.
27-12-2022
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Hani Banayoti
Not as proficient as one may expect. Had an initial contact lens test and reading specs made by them. The contact lens test took far longer than necessary as the optometrist for some reason could not get my prescription right. Also the reading specs were expensive and poor in vision quality. One particular male member of staff was very rude when i came back to refund the specs (around £420). Other members of staff (Kelsey especially) were generally very polite and helpful. In the end I refunded everything due to my overall poor customer experience and poor spec quality. I will not be returning there again. Way too expensive for what they offer and shody customer experience.
27-09-2022
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Mykola Podolian
Great professional service! Olivia Waller is a great specialist.
27-08-2022
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Nihal Sequeira
Very professional and kind hearted lady swapped lenses from my broken frame glasses to a new pair. All of this shockingly done for free! Good customer focussed businesses do exist in these times and this place is a testimony to that sentiment.
27-07-2022
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Yinan Li
The shop assistants were very kind and friendly. They replaced the parts of my eyes for free. I will definitely choose this place if I need glasses in the future!
27-07-2022
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Lina Pem
I was recommended to Specs Kensington by a friend, I had 4 pairs of sunglasses that had loose screws and other defects. I went in to store today, and the lady that helped me (wish I got her name now) was so professional and nice, she told me about the risks before hand, and made sure I had all the information before proceeding, when my husband picked the glasses up he was so happy with the results, and also shocked that she had fixed them free of charge. I’m going to recommend them at any chance I get, they are honestly the best in Kensington.
27-05-2022
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Zhen Zhang
100% Recommended! I went to the store today to get my glasses fixed and the staff there were being super nice and professional. Fixed my glasses like 15 minutes and free of charge. I will go there next time for new lenses.👍👍
27-05-2022
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Simon Samuel
Super helpful team and amazing service! Definitely recommend
27-05-2022
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Chloe Smith
Wouldn’t go anywhere else. Great, friendly staff all incredibly knowledgeable.
27-05-2022
