The Dental Suite - Loughborough

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Reviews

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  Ieva Skapare

  Fantastic dental practice and great staff. Been going here for a while now. I always had anxiety and panic attacks because I had very bad experience with dentist. But now I can't be happier they are so welcoming and friendly and calm u down. And from my experience Kam is the best hygiene ever cannot recommend enough. There's a reason I travel 1h to see The Dental Suite team.

  25-05-2023
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  Kerri Frost

  I have just come to the end of a years worth of treatment and what a journey it has been. The team at Dental Suite have been nothing short of amazing - professional , efficient , caring and clear with every single step of the process. I have had braces, teeth extractions, denture, and an implant - all of which have been done with with the utmost quality. Kal ( main dentist ) Anna ( braces ) and Jamie ( denture ) were amazing - always doing what was right for me and thoroughly guiding me through the process. There have been times when I have suffered pain - but seeing me at short notice was never a problem to ensure that things were all ok and offering me the reassurance I needed. Also very considerate that the front tooth was the main treatment area and never left me looking toothless ever! I cannot finish without saying that the girls in the practice are simply wonderful! I had most dealings with Tash and Lisa who are fabulous - very efficient and very personable! We had some lovely chats and Tash held my hand on a few occasions when the going got a bit tough! One of the things that will stick in my mind is how well the system works - each of the practices talking to each other and knowing exactly what's happening at every single part of the process. I had my implant put in on Friday and already Anna is making the retainer! I would HIGHLY recommend Dental Suite to anyone looking for a good dentist - I love them so much I've signed up for a dental plan and will be visiting for check ups and hygienist appointments on a regular basis! Gotta love your teeth and gotta love your dentist ! Thanks to everyone at DS - Kerri Frost

  21-05-2023
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  Kawshala Jayawardhena

  Fantastic with my children. Everyone is so kind and takes time to explain. Ana was most excellent when we went for an orthodontic appointment. Explained everything so well to my son and us. Thank you dental team.

  13-05-2023
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  Shirley White

  My husband had an urgent appointment for root canal investigation. Appointment was with Vikesh ably assisted by Ella. He was extremely impressed with the quality of care and the treatment he received.

  27-04-2023
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  Ramunas Gadliauskas

  Best of the Best service.. very happy

  27-04-2023
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  Joe Fox

  Lovely service, all questions answered in detail, Hassan and rose took great care of me throughout treatment polite and welcoming

  27-04-2023
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  J XIN

  First, I would like to clarify that I have not yet experienced full treatment from the dental suite and hence unable to comment on this aspect of the service. I however had my initial consultation and have been greatly let down by the misleading information (or the lack thereof) and feeling pushed to proceed with cost that isn't justified and believe it can benefit you who are considering to seek treatment as a new patient. My partner and I called in to book appointments and we were specific in that we are primarily seeking dental implant treatment whilst potentially being interested in moving over from our current dental care provider. We were told that we would be charged £93 each for the consultation by when we will know the exact breakdown of the costs to consider whether or not to proceed. The representative therefore booked us with the principal dentist who is also the implant specialist. On the day of the appointment we were taken for X ray first and the dentist immediately said that a CT scan (costing £150 each) would be required before he could understand more to give us a quote. I wasn't particularly pleased about this because this was not communicated to us at all during our appointment booking and hence I raised my question to the girl who was assisting. She informed me that we were in fact NOT booked for an implant appointment but general dentistry which triggered my further concern and the need to speak to the clinic manager. Upon speaking to the clinic manager who was trying to help (irrelevant details omitted from this engagement) I was reassured critically 1) the scan fee of £150 was included in the whole treatment plan, insinuating that this would be taken off in our later quote proposal and 2) the whole implant process would cost around 2k when I raised the point that the national average for single tooth implant is around £1700 to £2500, incl. London. Based on the above, I proceeded with the CT scan on the day and found out after that the single tooth implant will cost another £3400 of which £600 is for another appointment to 'closely assess where to place the implant' and £1100 for vaguely put high quality crown. *This information allegedly could not have been provided to me before the CT scan; the £150 CT scan not included in the fee proposal. To make matters worse, they openly market online that crown costs £600, which I can only presume is not of quality because the ‘high quality’ one apparently costs £1100. I am sharing my experience to hopefully resonate that many clinics nowadays are being opaque with their charges until a disclosure point of you having paid enough and gone through enough process that you feel that you have to proceed. The sales tactics overshadowed the care element. I did not envisage this to happen with the dental suite yet unfortunately that has been my experience and perception. There should be a clearer communication from the outset regarding the need for further scan for implants and I highly question and doubt the need & validity of £600 to further investigate where to place the implant following a scan after a scan. I also don't believe from my research that the proposed cost of £3400 plus £150 plus £93 justifies a single tooth implant. Thanks for you time in reading and I hope this provides help to you in seeking care at DS.

  27-04-2023
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  Debra Bettany

  My first of many appointments. I am dental phobic, but was treated with dignity and respect and feel confident that all my issues are being dealt with in the best way.

  27-03-2023
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  Katy Parrish

  Dentist was lovely but totally uninterested in sorting out the health concerns within my mouth (which I would have happily paid for) without me signing up for excruciatingly expensive cosmetic treatments. I am probably going to need/want implants, but I'll get them from a dentist who prioritises sorting out the immediate health concerns over hustling me into a room to sign up for cosmetic work. I felt like I paid £100 for a sales pitch. This experience is exactly why we need to prioritise and value our NHS.

  27-03-2023
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  Linda Shields

  I have been a patient of The Dental Suite for over 30 years and recently have had a Maryland Bridge and an extraction apart from many different treatments over the years. I have always found the service and professionalism of Kal and his team to be excellent and have complete trust in their clinical ability. I feel very lucky to receive such brilliant dental care.

  27-03-2023