Sewing Machine Repair Services

The Craft Shack

The Craft Shack is a company based in Southsea, England that specializes in providing sewing machine repair services. They are experts in machinery and equipment, ensuring that their clients' sewing machines are in top condition. The Craft Shack is committed to providing high-quality services to their customers, and they take pride in their work.

Introduction to The Craft Shack

The Craft Shack is a family-owned business that has been providing top-notch sewing machine repair services for over 30 years. Their goal is to provide high-quality services and products to customers at an affordable price. What makes this company unique is their passion for their craft and their commitment to customer satisfaction.

Services & products

The Craft Shack specializes in sewing machine repair services. They offer repairs for all types of sewing machines, including industrial machinery and equipment. In addition to repair services, The Craft Shack also sells sewing machine parts and accessories, such as needles, bobbins, and thread.

Location

Located in Southsea, Portsmouth, The Craft Shack is nestled in a quaint and charming area. The area is known for its independent shops and cafes, and visitors can expect a warm and welcoming atmosphere. The nearest public transportation options are the Southsea Hovercraft Terminal (0.4 miles), Portsmouth & Southsea Train Station (1.1 miles), and Portsmouth Harbour Train Station (1.3 miles).

Benefits

Customers should choose The Craft Shack because of their vast experience and expertise in sewing machine repair services. The team at The Craft Shack is dedicated to providing exceptional customer service and ensuring that each repair is completed to the highest standards.

Good to know

Customers should be aware that The Craft Shack does not offer mobile repair services. Customers will need to bring their sewing machines into the shop for repairs.

Reviews

Customers rave about The Craft Shack's excellent customer service and high-quality repairs. Many customers have been coming to The Craft Shack for years and wouldn't trust their sewing machines with anyone else.

Amenities

on-site repair
parts replacement
troubleshooting
maintenance
cleaning
adjustment

FAQ

What types of sewing machines do you specialize in repairing?

At The Craft Shack, we specialize in repairing all types of sewing machines, including industrial machines, domestic machines, and embroidery machines.

What is your turnaround time for repairs?

Our usual turnaround time for repairs is 2-3 business days. However, this can vary depending on the complexity of the repair and the availability of parts.

Do you offer on-site repair services or only in-shop repairs?

Currently, we only offer in-shop repairs at our location in Southsea, Portsmouth. However, we do offer a pick-up and drop-off service for an additional fee.

What is your pricing structure for repairs?

Our pricing structure for repairs varies depending on the type of repair needed. We offer a free estimate before beginning any work, and our prices are always competitive and fair.

Do you offer any kind of warranty or guarantee on your repairs?

Yes, we offer a 30-day guarantee on all repairs we perform. If you experience any issues with your sewing machine during this time, we will fix it free of charge.