The Contact Company Queensgate
The Contact Company Queensgate is a Bpo Placement Agency located in Birkenhead, England. They specialize in IT & E-Commerce services.
Introduction to The Contact Company Queensgate
The Contact Company Queensgate is a BPO placement agency located in Birkenhead, England. Founded in 2006, the company's purpose is to provide exceptional customer service to their clients while also helping to create job opportunities for individuals in the area. What makes this company unique is their commitment to investing in their employees through training and career development programs.Services & Products
The Contact Company Queensgate offers a range of services including customer service, technical support, sales, and data entry. They specialize in IT and e-commerce industries, providing top-notch customer service to clients in these fields. Customers can also purchase customized service packages to meet their specific needs.Location
The Contact Company Queensgate is located in the heart of Birkenhead, a bustling town in England. The area is home to a diverse range of businesses, including restaurants, shops, and entertainment venues. Customers can expect to experience a lively and welcoming atmosphere. The company is easily accessible by public transportation, with the Birkenhead North and Birkenhead Central train stations both within walking distance. The Birkenhead Bus Station is also nearby.Benefits
Customers should choose The Contact Company Queensgate because of their commitment to providing exceptional customer service and their dedication to investing in their employees. The company's training and career development programs ensure that employees are equipped with the skills and knowledge necessary to provide top-notch service to clients. Additionally, the company's focus on the IT and e-commerce industries means that they have specialized knowledge and expertise in these fields.Good to Know
Customers should be aware that The Contact Company Queensgate is a BPO placement agency and does not have a physical product to sell. They specialize in providing exceptional customer service to clients in the IT and e-commerce industries.Reviews
Customers have praised The Contact Company Queensgate for their exceptional customer service and knowledgeable staff. They have also commended the company for their commitment to investing in their employees and providing career development opportunities. Overall, customers have had a positive experience working with The Contact Company Queensgate.Amenities
-
computer training -
job placement assistance
-
resume writing
-
career counseling
-
interview preparation
-
technical support
-
it solutions
-
e-commerce solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At The Contact Company Queensgate, we have a rigorous process for selecting and screening candidates for BPO placements. We start with a detailed job description and use various assessment methods to evaluate the candidate's skills, experience, and fit for the role. Our screening process includes background checks, reference checks, and interviews to ensure we select the best candidates for our clients.Can you provide examples of successful placements you have made in the past?
Yes, we have successfully placed candidates in various BPO roles in the past. Our clients have reported increased productivity and efficiency in their operations due to the quality of our placements. We can provide references upon request.How do you ensure confidentiality and security of client information?
We take the confidentiality and security of our client's information very seriously. We have strict policies and procedures in place to protect the information we handle. Our employees undergo training on data protection, and we use secure systems and technologies to store and transmit data.What kinds of training and support do you offer to candidates once they are placed?
We provide extensive training and support to our candidates once they are placed in a BPO role. This includes on-the-job training, coaching, and mentoring to help them develop their skills and improve their performance. We also offer ongoing support and feedback to ensure they are successful in their role.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure for placement services depend on the specific requirements of each client. We work with our clients to understand their needs and tailor our services to meet those needs. Our fees are competitive, and we offer flexible pricing options to ensure our services are accessible to all clients.Reviews
-
carol Johnston
I worked for the contact company for eight years, the early years with the jewelry Chanel was great fun 😊
29-04-2023
-
D. A.S
Emerging industry leaders.
29-04-2023
-
Shane
Absolute dump, modern day workhouse. All higher ups should be ashamed they work for such a deplorable company.
29-11-2022
-
Adam Fleming
Hell has discovered outsourcing
29-10-2022
-
Clare Flitton
Just dont.
29-08-2022
-
Eddie
29-07-2022
-
MICHAEL RENWICK
Not bad
29-05-2022
-
ismael charlin
I launched my application for customer service Adviser and a person named Adam called me 3 times by phone, the first to confirm my application, the second to tell me that my application had been successful and that he was waiting for an email to confirm the day and interview time, the third time, he didn't even remember why he had called and told me that my application was pending short-listing. This is laughing at one in one's own face. To all of this, many laughs were heard in the background. If they treat people like this, this says a lot about an employment agency. And if Adam is a Recruiter, to be honest, his work leaves a lot to be desired. I have put a rating star for putting something. Ishmael
29-05-2022
-
Dalayo Adeeko
29-05-2022
-
Robert Smith
A very pleasant walk
29-05-2022
