The Connaught Square NHS General Practice
The Connaught Square NHS General Practice is a healthcare facility located in London, England. They specialize in providing services such as family practice physicians and general practitioners. Their focus is on providing quality healthcare and medicine to their patients.
Introduction to The Connaught Square NHS General Practice
The Connaught Square NHS General Practice is a family practice physician and general practitioner located in London, England. The practice has been serving the community for several years and is dedicated to providing high-quality healthcare and medicine to its patients. What makes this company unique is its experienced team of healthcare professionals who are committed to providing personalized care to each patient.Services & products
The Connaught Square NHS General Practice offers a range of services to its patients, including general medical consultations, vaccinations, health screenings, and chronic disease management. Patients can also receive referrals to specialists if necessary. The practice also provides online consultations for patients who cannot visit the office in person.Location
The practice is located in St George's Fields, a vibrant area in London that is home to many businesses and restaurants. Patients can expect to experience a bustling atmosphere with plenty of things to do in the area. The practice is conveniently located near public transportation options, including the Paddington, Lancaster Gate, and Marble Arch tube stations.Benefits
Patients choose The Connaught Square NHS General Practice because of its commitment to personalized care and its experienced team of healthcare professionals. The practice offers a range of services to meet the needs of its patients and provides referrals to specialists if necessary. Patients can also receive online consultations for added convenience.Good to know
Patients should be aware that The Connaught Square NHS General Practice is a general practitioner and family practice physician, and may not provide the same level of specialized care as a specialist. However, the practice is committed to providing high-quality care to its patients and will refer patients to specialists if necessary.Reviews
Customers have praised The Connaught Square NHS General Practice for its friendly and knowledgeable staff, as well as its commitment to personalized care. Patients appreciate the range of services offered by the practice and the convenience of online consultations. Overall, patients have had positive experiences with the practice and would recommend it to others.FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at The Connaught Square NHS General Practice are all fully qualified and registered with the General Medical Council. They have a wealth of experience in providing primary care services and are dedicated to providing high-quality healthcare to our patients.What kind of medical services are offered at your practice?
We offer a wide range of medical services at our practice, including general health check-ups, treatment for acute and chronic illnesses, vaccinations, family planning, and minor surgeries. We also have a team of healthcare professionals who can provide specialist services such as physiotherapy and mental health support.What is the experience and qualification of the physicians?
Our physicians are all fully qualified and experienced in providing primary care services. They have undergone extensive training and are registered with the General Medical Council. They are committed to providing high-quality patient care and are dedicated to improving the health and wellbeing of our patients.What is the process for scheduling an appointment?
To schedule an appointment at our practice, you can call us or book online through our website. We offer same-day appointments for urgent medical issues and also have pre-bookable appointments for routine check-ups. Our reception team will be happy to assist you in booking an appointment that suits your needs.What is the protocol for after-hours emergencies?
If you have an after-hours emergency, please call 111 for medical advice and support. If you require urgent medical attention, please call 999 for immediate assistance. Outside of our regular opening hours, our patients can also access out-of-hours care through our local Clinical Commissioning Group.Reviews
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Rivka
Appalling - I've been with this surgery for more than 20 years and lack of basis service is shocking both admin & Gp's.The last receptionist I spoke to told me he wasn't a computer engineer when I reported a glitch of their system which had not been fixed for 9 moths. He also advised the assistant head of reception does not take calls. The staff at my new surgery could not be more helpful and efficient.
20-05-2023
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Duha Sajjad
I work for the NHS and came on here to say even with the pressures that we’re all experiencing this practice has a LOT of lessons to action and learn. I would personally say my care has lacked any empathy or compassion, and was largely a battle with clinicians from this GP to rush our consultations. I asked for a sick note and was issued 2 different diagnoses/reasons for fitness to work, 1 for 7 days and 1 for 6 weeks. This to me is the perfect example of the absolutely awful communication from and within this practice - that's just the cherry on top of the organisational mess that is this GP. I've had an Urgent same day appointment cancelled because they booked a HCA for my asthma review following an acute flare up instead of a nurse... I've had clincians call me despite explicitly asking for f2f contact, and go ahead and make absolutely unverified (by f2f care) changes to my medication, which is DANGEROUS. including prescribing me opioids for anxiety despite being asthmatic and EXPLICITLY ASKING THE CLINICIAN IF IT WOULD INTERACT WITH MY ASTHMA AND THEY ASSURED ME IT WOULD NOT, and without seeing me f2f. As someone who was unwell I was desperate and ended up taking the medication which ended up sending me to a&e. Only to have ANOTHER "telephone consultation" with a clinician from the same practice, but a completely different person, and told by that clinician that they were confused why they would prescribe me opioids given my asthma and ongoing breathing difficulties. The most recent debacle was being left a voicemail from the doctor no less, stating my blood test came back abnormal and that I might need to consult a specialist, provided absolutely no detail, reassurance, or reasoning for this, and advised me to rebook the appt in a time where appts are months away! I have anxiety and they know this- anyone who’d just received news that their blood test came back abnormal, LET ALONE someone with a diagnosed issue with anxiety would be absolutely shocked by this. I then was on hold with reception for 55 mins, managed to get through and ask them to ask the doctor to cal again, only for the doctor to text me claiming my number wasn’t going though…. Honestly I really feel for you given I work in the NHS but when you’re blatantly being both inefficient and unprofessional, you’re gonna get called out regardless of the difficult times we’re in. Absolutely unacceptable. Something needs to change. And Dr Tharayil please learn that if someone’s phone “doesn’t connect” you don’t abandon your duty of care to follow up - you call again.
20-05-2023
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R Ting
My visit is pleasant today. A wonderful young lady named Suela did my blood test. She is caring, friendly and professional. I would recommend after today's visit.
20-05-2023
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Carsten Duvander
Very disappointing service .
13-05-2023
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Ines Fakhkhari
I had to wait on call for 45 minutes and got no answer so I had to go in person to the GP even tho I wasn’t feeling well because I got no reply back neither on patches or on the phone. Had to wait outside for another 30 minutes just to get in and speak to a receptionist. When we finally made it in no one was able to help us, there was this one lady walking around doing nothing, the front receptionist was on the phone and even when he got off the phone he wasn’t able to help us, didn’t bother even getting my name, I believe his name is imran, he just passed us onto Magnus which was amazing bless him, he had to run around the GP practice to find a doctor since I didn’t receive anything back on patches, he apologised for the long wait even though it wasn’t his fault but more his colleagues, he spoke so kindly and made sure to get things done as soon as he could, honestly give this man a promotion or get him better colleagues because he can’t deal with the phone calls and reception duties alone. Honestly I only put the stars because of him, he deserves this good review and I hope the GP practice can do something about the disruption caused by the other colleagues’ lack of work and understanding of the efficacy needed in a GP practice.
13-05-2023
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Nooni Nooni
Very bad service everything takes so long, to ask for referrals or to fill a form or to request a blood test very bad service and they charge money for every thing we requested really disappointed abd lookig. To change the gp they are so bad and the staff are rude not helpful i have been with them for years but since covid they are just not hwlpful at alll
06-05-2023
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Asad Abas
27-04-2023
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Do Don (Dad0675)
27-04-2023
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Niels Victor
27-04-2023
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Francesca Maraschin
I must say I've been quite disappointed with the service at this practice. It is quite difficult to get through to reception. They also recommend you use a service called Patchs to put in your non-urgent medical requests. The response time for this is meant to be 72 hours but both times I've used the service the response time has been longer. I am also not able to view the clinician response and had to call the practice to update me about the message. I gave them a 3 because when I did go to the surgery for bloods they were very efficient and I received my results quickly.
27-04-2023
