The Carpet Doctor
The Carpet Doctor is a household services company based in Billingham, England. They specialize in providing top-notch carpet cleaning services to their clients. With their expertise and experience, they ensure that every carpet is thoroughly cleaned and restored to its original state. The Carpet Doctor is committed to providing exceptional customer service and delivering high-quality results.
Introduction to The Carpet Doctor
The Carpet Doctor has been providing top-notch carpet cleaning services for over a decade. The company was founded by a team of experienced cleaning professionals who saw a need for high-quality and affordable carpet cleaning services in the Billingham area. What makes this company unique is its commitment to using eco-friendly cleaning products that are safe for both pets and children.Services & products
The Carpet Doctor offers a range of household services including carpet cleaning, upholstery cleaning, stain removal, and odor elimination. Customers can choose from a variety of cleaning packages that are designed to meet their specific needs. The company uses state-of-the-art equipment and techniques to ensure that carpets are left looking and smelling fresh.Location
The Carpet Doctor is located in Goldsmith Cl, Stockton-on-Tees, Billingham TS23 3GW, United Kingdom. The area is home to a mix of businesses and residential properties. Customers can expect to find shops, cafes, and restaurants in the vicinity. The nearest public transportation options are Billingham railway station (1.5 miles), Stockton railway station (3.1 miles), and Thornaby railway station (3.2 miles).Benefits
Customers should choose The Carpet Doctor because of their commitment to providing high-quality and affordable carpet cleaning services. The company uses eco-friendly cleaning products that are safe for both pets and children. They also offer a satisfaction guarantee to ensure that their customers are completely happy with their services.Good to know
Customers should be aware that The Carpet Doctor requires a minimum order of £50 for their services. They also recommend that customers vacuum their carpets before their appointment to ensure the best results.Reviews
Customers rave about The Carpet Doctor's efficient and high-quality services. They appreciate the company's commitment to using eco-friendly products and the fact that their carpets are left looking and smelling fresh. Overall, customers highly recommend The Carpet Doctor for their household cleaning needs.Amenities
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pet-friendly cleaning
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upholstery cleaning
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spot removal
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odor removal
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stain protection
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free estimate
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eco-friendly cleaning
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carpet repair
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furniture moving
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tile cleaning
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grout cleaning
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rug cleaning
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steam cleaning
FAQ
What carpet cleaning methods do you use?
We use a hot water extraction method, also known as steam cleaning, which is recommended by most carpet manufacturers. This method is effective in removing dirt, stains, and allergens from carpets.Are your cleaning products safe for children and pets?
Yes, our cleaning products are safe for both children and pets. We use eco-friendly and non-toxic cleaning solutions that are gentle on your carpets, and safe for your family and pets.Are your technicians trained and certified in carpet cleaning?
Yes, all of our technicians are trained and certified in carpet cleaning. They have undergone extensive training and have the necessary skills and knowledge to provide high-quality carpet cleaning services.Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee for all of our carpet cleaning services. If you are not satisfied with the results of our cleaning, we will come back and re-clean the affected areas at no extra cost.What is your pricing structure for carpet cleaning services?
Our pricing structure for carpet cleaning services is based on the size of the area to be cleaned and the level of soiling. We offer competitive pricing and provide a free quote before starting any work. Our prices are transparent, and there are no hidden fees or charges.Reviews
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Matthew young
27-04-2023 -
Carol Henshaw
Had an emergency in our caravan, burst pipes, we phoned Dave from 300 miles away on a Saturday afternoon, he attended on Sunday afternoon and fitted a de humidifier. We arrived on the Thursday, phoned Dave and he attended within 2 hours, he vacuumed up some extra moisture and left the de humidifier with us. I can't fault his professional attitude, and prompt help in our emergency. Thanks for all your help! Wouldn't hesitate to recommend.
27-12-2022 -
SUNNIE BENNISON
Dave, arrived on time, very polite and friendly. He cleaned everything that I had asked for and did such a good job. I will definitely be using his firm again and will recommend him to all my family and friends. Thank you. Service: General carpet cleaning
27-06-2022 -
Gary Calder
My Father used The Carpet Doctor last week. He was given a verbal face to face quote, but the final price after the job was completed was nearly three times the sum. Also the job done was very poor and many areas were just as soiled as previously. This makes the company’s slogan of “ The Ultimate Clean” rather laughable. Would not recommend all. Service: General carpet cleaning
27-05-2022 -
Sheila Nesbitt
Good lad, worked hard, pleased with the end result!I recommend the Carpet Doctor!
27-05-2022 -
Rosanna Whitecross
Positive: Professionalism, Punctuality, Responsiveness Services: Upholstery cleaning, General carpet cleaning
27-05-2021 -
andrew dawson
Wish I had read the reviews before booking carpet doctor from Billingham. I can only echo the previous comment of avoid, avoid, avoid. Had a telephone quote without seeing the job and surprise surprise he upped the price 25% when he got here. The web site and the telephone booking promised the carpets and upholstery would be dry when he left , ‘or very nearly dry’. They were wet for 36 hours. We were offered endless BS about the special material of our settee and how he knew how to clean it. When the material of the settee had dried there were streaks of dirt across the cushions and not clean at all. We now have to clean the settee all over again. The web site shows a team of 4 implying a quick efficient job. Only one turned up..... Avoid, Avoid, Avoid Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning
27-05-2021 -
Janet Ellison
A Brill job
27-05-2020 -
Nathan Briggs
NVER USE THIS COMPANY... they ripped of my 96 year old grandma.. told me they would clean her bedroom, was open with them what was on the carpet as she’d had an accident.. they turn up and clean around the bed and around other bits in the room.. hardly what I was quoted or what was paid for. Absolute rip off... when I asked for them to come back and do what I was quoted.. he argues and gets personal. AVOID AVOID AVOID
27-05-2019 -
Mr Q
After a quick search on Google I came across this company. He called me straight back and was able to help with a quick turnaround of a lounge carpet, Did a fantastic job turned up when he said he would and certainly knows his stuff, nice personable chap who I would definitely use again. Carpet looks amazing top job. I would highly recommend this company for a professional clean and service.
27-05-2018