The Cambridge Satchel Company
The Cambridge Satchel Company is a British fashion brand that specializes in leather goods manufacturing. They offer a wide range of bags, including handbags, luggage, and souvenirs. With their expertise in fashion design, they have become one of the top bag shops in London. The company is committed to providing high-quality products and excellent customer service. They also offer job opportunities and education in the manufacturing and fabrication industry.
Introduction to The Cambridge Satchel Company
The Cambridge Satchel Company is a British company founded in 2008 by Julie Deane and her mother. The idea for the company came when Deane was looking for a traditional leather satchel for her children to use at school but could not find one she liked. She decided to make her own and soon found that there was a high demand for the satchels. The company's purpose is to produce high-quality leather bags that are both functional and stylish. What makes this company unique is that all of their bags are handmade in the UK.Services & products
The Cambridge Satchel Company offers a range of bags in different sizes and colors. Their products include satchels, backpacks, crossbody bags, and tote bags. They also offer personalization services, allowing customers to add their initials or a message to their bag.Location
The Cambridge Satchel Company's flagship store is located in the Royal Opera House in London's Covent Garden. The area is known for its shops, restaurants, and entertainment. Public transportation options include the Covent Garden tube station, which is a 5-minute walk from the store, and several bus stops within a 10-minute walk.Benefits
Customers should choose The Cambridge Satchel Company because of their commitment to quality and craftsmanship. All of their bags are handmade in the UK using traditional methods. They also offer a wide range of colors and personalization options, allowing customers to create a unique bag that suits their style.Good to know
Customers should be aware that because The Cambridge Satchel Company's bags are handmade, there may be slight variations in color and texture. They also offer a repair service for their bags, ensuring that customers can enjoy their bag for years to come.Reviews
Customers have praised The Cambridge Satchel Company for their high-quality bags and excellent customer service. Many have commented on the durability of the bags and their classic design. Some customers have noted that the bags can be quite heavy, but this is because of the high-quality materials used in their construction. Overall, customers highly recommend The Cambridge Satchel Company for anyone looking for a stylish and functional leather bag.Amenities
-
online shopping -
variety of bags
-
personalization
-
gift wrapping
-
free shipping
-
customization
-
delivery
FAQ
What types of souvenirs do you specialize in manufacturing?
We specialize in manufacturing high-quality leather satchels and bags, and do not offer souvenirs at this time.What types of handbags do you offer in your shop?
We offer a wide variety of handbags, including classic leather styles, colorful crossbody bags, and trendy backpacks.What types of bags do you offer at your shop?
In addition to handbags, we offer a range of leather satchels, backpacks, briefcases, and messenger bags.How long does the design process typically take from start to finish?
Our design process typically takes several months from start to finish, as we prioritize quality and attention to detail in creating our bags.What is your return policy for bags?
We offer a 30-day return policy for bags purchased in-store or online, as long as the bag is in new and unused condition.Reviews
-
Marta Marín Gallego
27-03-2023
-
A M
Sadia was kind and v helpful in the London Store
27-01-2023
-
Nerijus Malinauskas
Quality is no more as it was many years ago… After fixing my broken screen (which I needed to pay), Apple repair team has broken my laptop’s the hinge and they do not accept responsibility.
27-01-2023
-
Sophie P
Had to return/exchange an item bought online. Both customer services via email and the staff in store were great. Super helpful, friendly, and patient. Great service, thanks very much!
27-01-2023
-
Christopher Dean
Something happened between order and checkout whereby I ended up getting something embossed that I didn’t want (not even sure how it happened). With it being a Christmas present I thought they would help rectify. They didn’t and I pushed to at least add an initial on so it was slightly meaningful and it has been so difficult. I ordered here as thought it was like other quality brands, it isn’t and seems very hard work to deal with. This is the second purchase I’ve made and likely the last. Unfortunate as I had a good experience last time.
27-01-2023
-
Rumba L
Had an unpleasant visit in the store. I received emails about the sale and visited the store. The staff and the manager appeared unprofessional. They were unaware of the company events and insisted in charging services that are free online. The staff and manager also appeared uninterested in customers service. Very sad to find out this is no longer the good brand that I once loved.
27-06-2022
-
nazmin begum
27-05-2022
-
Olga Nutley
Ordered a handbag on Wednesday but the status of my order hasn't been changed since then. It has been 3 days already but it still hasn't been dispatched ...... According to the website it should take 3-5 working days. I have ordered handbags from your website previously but the delivery has never been so slow. I am very disappointed by delivery services! especially when you charge for it almost £7!
27-05-2022
-
John G
For Chinese people to buy, nice fur
27-05-2022
-
Archie Sykes
Amazing customer service and support from Natalie and Liz. They where able to answer all of my question and have been incredibly professional.
27-05-2021
