The Burning Question
The Burning Question is a company based in Perth, Scotland that specializes in wood stove shops and machinery & equipment. They are dedicated to providing high-quality products and services to their customers.
Introduction to The Burning Question
The Burning Question is a company based in Perth, Scotland, that specializes in wood stove shops and machinery & equipment. The company was established in 2005 by a group of friends who shared a passion for sustainable and eco-friendly living. The Burning Question is unique because it offers a wide range of wood stoves, boilers, and other heating equipment that are not only energy-efficient but also aesthetically pleasing.Services & products
The Burning Question offers a variety of services and products to its customers. They have a showroom where customers can view and purchase different types of wood stoves, boilers, and other heating equipment. The company also offers installation services, maintenance, and repair services for all the products they sell. In addition to selling heating equipment, The Burning Question also offers advice and information on the best ways to heat your home in an eco-friendly way.Location
The Burning Question is located in the Inveralmond Industrial Estate in Perth, Scotland. The area is home to a variety of businesses, including manufacturing, retail, and service industries. Customers can expect to experience a friendly and welcoming atmosphere when they visit the showroom. The nearest public transportation options are Inveralmond Bus Station (0.2 miles), Perth Railway Station (2.5 miles), and Perth Bus Station (2.6 miles).Benefits
Customers should choose The Burning Question because of their commitment to sustainability and eco-friendly living. The company offers a wide range of products that are not only energy-efficient but also stylish and visually appealing. The staff are knowledgeable and friendly, and they go above and beyond to ensure that their customers are satisfied with their purchases.Good to know
Customers should be aware that The Burning Question only sells and installs wood stoves and heating equipment. They do not offer other types of heating solutions such as gas or electric heaters.Reviews
Customers have praised The Burning Question for their excellent customer service and knowledge of their products. They have also commended the company for their commitment to sustainability and eco-friendly living. Overall, customers have had positive experiences with the company and recommend them to others.Amenities
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delivery service -
showroom
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installation service
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repair service
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customization service
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expert advice
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firewood supply
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wood stove accessories
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves, including traditional, modern, and eco-friendly options. Our stoves come in different sizes and styles to fit your specific needs and preferences.Do you offer installation services for the wood stoves?
Yes, we provide installation services for all of our wood stoves. Our team of experts will ensure that the stove is installed safely and efficiently in your home.What is the warranty for the wood stoves?
Our wood stoves come with a manufacturer's warranty that varies depending on the brand and model. We can provide you with specific warranty information for the stove you are interested in.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from satisfied customers who have purchased wood stoves from our shop. We take pride in our customer service and the quality of our products.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance services for all of our wood stoves. Regular maintenance can help prolong the life of your stove and ensure that it operates safely and efficiently. Contact us for more information on our maintenance services.Reviews
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Gordon Brown
29-03-2023
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Roseanna Preston-Jones
Zero customer service. Despite wishing to buy a high end stove and without quibbling when it might be installed never heard back from them. I called to ask when a survey might happen and was given the third party number (who never called back). I suppose work is flush at the moment and they simply don’t need the business. I will be sharing my experience unfortunately.
28-02-2023
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charlie ormiston
Great shop for all things log burners. Very attentive and knowledgeable. Heather spent a lot of time carefully explaining the products and, when needed, was happy to gain extra information from the internet. Nothing was too much trouble. Would certainly recommend if your looking for extra heat for your house.
29-01-2023
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Tim Haire
Absolutely fab, got a new glass for my mums Morso and managed to break it before I even fitted it.. gave me a nice discount off the second one and didn't even take the Mickey... great service Thanks
29-12-2022
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Lindsay Wilson
Sales girls, know there stuff, very friendly place
29-10-2022
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Michelle Peet
Helpful staff and quick and pleasant service.
29-10-2022
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amanda baxendale
I popped in to the showroom yesterday, looking for general advice regarding having a stove fitted in our home. We spoke to Lynda who was very helpful and friendly and she answered all our questions. They have a large range of stoves and also accessories.
29-10-2022
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Una Mccrae
I picked up some replacement items for my stove today. The lady was so lovely and even offered to carry the items to the car. I would definitely recommend The Burning Question Perth. They have beautiful stoves which are very reasonably priced.
29-10-2022
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Barbara Lyle
I went to the shop to collect a replacement stove glass. I wandered around the showroom which is stocked with beautiful stoves and chatted to the staff who were happy to share stove related advice. I left with my stove glass fitted, it is now back home and working beautifully, thank you.
29-05-2022
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Kevin Andrews
Great shop recommended
29-05-2022
