Bpo Companies

The Big Takeaway

The Big Takeaway is a BPO company based in Birmingham, England. They specialize in IT and e-commerce services. With a focus on providing quality solutions, The Big Takeaway is committed to delivering exceptional results to their clients.

Introduction to The Big Takeaway

The Big Takeaway is a BPO company located in Birmingham, England. The company was founded in 2015 with the purpose of providing exceptional IT and e-commerce services to customers. The company's unique approach to business has allowed it to stand out in the industry and become one of the leading BPO companies in the UK.

Services & Products

The Big Takeaway offers a wide range of services to its customers. These services include IT support, e-commerce management, customer service, data entry, and more. Customers can also purchase products such as software and hardware from the company.

Location

The Big Takeaway is located in Tyseley, Birmingham. The area is known for its industrial history and is home to many businesses in the manufacturing and logistics industries. Customers can expect a bustling and busy environment in the area. The company is conveniently located near public transportation options, including the Tyseley train station, which is only a 5-minute walk away.

Benefits

Customers should choose The Big Takeaway because of their commitment to providing exceptional service and their expertise in the IT and e-commerce industries. The company's team of professionals are highly skilled and knowledgeable in their respective fields, ensuring that customers receive the highest quality service possible.

Good to know

Customers should be aware that The Big Takeaway takes data security very seriously. The company has implemented advanced security measures to protect their customers' data and ensure that it remains confidential.

Reviews

Customers have praised The Big Takeaway for their excellent customer service and attention to detail. Many have noted that the company's team of professionals are highly skilled and knowledgeable, making it easy for them to get the help they need when they need it.

Amenities

computer
internet access
printer
reception area
office supplies
parking lot
security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services such as customer support, data entry, accounting, HR services, and IT support. We can also customize our services to meet the specific needs of our clients.

Can you provide examples of previous successful projects you have completed for clients?

We have completed successful projects for clients in various industries like healthcare, finance, retail, and e-commerce. Some examples of our successful projects include customer service outsourcing for a retail company, data entry services for a healthcare organization, and accounting services for a finance firm.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We have strict security protocols in place to ensure the safety of our clients' sensitive information. These protocols include secure data transfer, access control, and regular security audits. We also sign non-disclosure agreements with our clients to guarantee confidentiality.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific service and the client's requirements. We offer competitive pricing and work with our clients to find a pricing plan that fits their budget and needs.

How do you handle any potential communication barriers with offshore teams or clients?

We have a highly skilled and experienced team that is proficient in English and other languages. We also use various communication tools such as video conferencing, email, and instant messaging to ensure effective communication with our offshore teams and clients. Additionally, we provide cultural and language training to our team members to improve their communication skills.