Thames Valley Window Company
Thames Valley Window Company is a UK-based company that specializes in double glazing installation, glass repair services, and glass supply. They also offer aluminum and PVC windows, as well as mechanical engineering services. The company is involved in the building and construction industry, providing quality services to clients. They are committed to providing excellent customer service and ensuring customer satisfaction. Thames Valley Window Company is also dedicated to providing job and education opportunities in the building and construction industry.
Introduction to Thames Valley Window Company
Thames Valley Window Company has been in the business of providing high-quality double glazing and glass repair services since 1984. The company prides itself on being one of the leading glass suppliers and PVC windows suppliers in the United Kingdom. What sets Thames Valley Window Company apart from others in the same industry is their team of experienced mechanical engineers who ensure that every job is done to perfection.Services & Products
Thames Valley Window Company offers a wide range of services, including double glazing installation, glass repair services, and aluminum window installation. Customers can also purchase PVC windows from the company. Thames Valley Window Company is a one-stop-shop for all your glass and window needs.Location
Thames Valley Window Company is located in Bracknell, England. The area is known for its thriving business community, with many building and construction companies in the vicinity. Customers can expect to experience excellent customer service and quality workmanship from the businesses in the area. The closest public transportation options to the company are Bracknell Train Station, which is 2.5 miles away, and Martins Heron Train Station, which is 2.7 miles away.Benefits
Customers should choose Thames Valley Window Company because of their commitment to quality workmanship and excellent customer service. The company uses only the best materials in their products and services, ensuring that customers receive value for their money. Thames Valley Window Company also offers competitive pricing and free, no-obligation quotes for all their services.Good to Know
Customers should be aware that Thames Valley Window Company is a well-established, reputable company with a long history of providing excellent services. The company is fully insured and all their products come with a 10-year guarantee.Reviews
Customers have consistently praised Thames Valley Window Company for their professionalism, quality workmanship, and excellent customer service. Many customers have commented on the company's attention to detail and their willingness to go above and beyond to ensure customer satisfaction. Overall, Thames Valley Window Company has received glowing reviews from satisfied customers.Amenities
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installation -
repair
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maintenance
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energy efficiency
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customization
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warranty
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free estimates
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showroom
FAQ
What types of PVC windows do you offer?
We offer a wide range of PVC windows, including casement, tilt and turn, sliding sash, bay and bow, and more. Our PVC windows are available in various styles, colors, and finishes to suit your preferences and requirements.Can you provide references or examples of previous work?
Yes, we have a portfolio of our previous work, and we can provide references upon request. We take pride in our quality craftsmanship and customer satisfaction, and we are confident that our past customers will attest to our professionalism and expertise.What are the energy efficiency ratings of your Aluminum Windows?
Our aluminum windows are highly energy-efficient and can help reduce your energy bills. We offer a range of aluminum windows with energy efficiency ratings of A, A+, and A++.Can you provide a list of your previous customers and their feedback on your products and services?
We take our customers' privacy seriously and do not disclose their information without their consent. However, we have numerous positive reviews and testimonials on our website and social media platforms, which attest to our high-quality products and excellent customer service.What financing options do you offer for purchasing PVC windows?
We offer flexible financing options to help our customers afford their PVC windows. We work with several reputable finance providers to offer competitive rates and payment plans tailored to your budget and needs. Contact us to learn more about our financing options.Reviews
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Matt Cresswell
27-02-2023
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jonathan rowe
These folks specced and fitted a high quality front door, got 2 visits for measurement on a tricky install and everything was done perfectly by highly competent fitters. Recommended
27-11-2022
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Lynne Parry
We have been very happy with the look of the windows and the original installation service was good. Where the windows have fallen down has been in their longevity. After the 10 year guarantee expired we have had to have 8 units replaced because of misting and 3 more have just blown. Individual unit replacement is expensive and at this rate it is getting to the point where new windows throughout might be more economical. This is disappointing as TVW are not the cheapest, but we thought the quality and lifespan would be good. TVW said that it is not unusual for this to happen, although the units of our previous budget double glazing were still clear after a longer length of time. Perhaps bad luck, but worth being aware.
27-09-2022
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John McDonagh
Very good Company
27-09-2022
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Stuart Adamson
AVOID THESE COWBOYS! A total disaster from start to finish - shoddy installation, shoddy product, customer 'service' taught to constantly push-back/obfuscate in hope you'll go away, make promises don't deliver (still waiting on a piece of our roof from three years ago), don't honour the guarantee/warranty, will avoid anything that might cost them a bit of money. We should have stopped the process with the first error, now having to pay elsewhere to get many errors fixed. They just don't care. Do yourself a favour and give this lot a very, very wide berth.
27-08-2022
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Diana Van der Walt
27-07-2022
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Phil Norton
We bought a new front door from Thames Valley Window Company. It was installed on Thursday but the installer had to rush off before we could test it. That evening, neither myself nor my wife could unlock it from the outside so we called them and the installer returned the following day with a pull so we could pull the door while unlocking. This allowed me to open it, but my wife was still not strong enough to put sufficient force to unlock it. The technical expert came out but brought no tools, so borrowed my screwdrivers and could not improve it. He told me to buy some silicone spray to lubricate the locks. I did this over the weekend, and also made some adjustments to the latch, as well as buying some keywings to allow us to get more leverage on the key. It seems strange that the customer needs to make these kind of adjustments. Overall, I would say the experience has not been great. We had a few quotes and went for TVW (the most expensive) because we thought they would give a superior product and level of service, neither of which they delivered on in my opinion. When given this feedback, they responded that the contract said "when opening door some pressure will be required" which covered them but maybe this should be made clearer in the sales process. If you buy a front door from them, I'd look out for this clause and ask a few questions before committing to it. On a positive note, the door looks great is certainly very secure.
27-05-2022
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Mike Purnell
Visited your showroom on the 19th December. Was promised a quote woukd be with us before Christmas. By the 4th January still had no response. Sent an email to chase it up and received a reply stating our quote would be with us by the end of that week. To date 21st Jan still no quote received, we've given up and now taking our business elsewhere.
27-05-2021
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Henry Baillie-hamilton
I was greatful for the understanding, as I had to delay work due to being unexpectly in hospital, TVWC gave me support and rescheduled. The work was carried out over the last two days, arrived on the dot 8.30 and the installation was very professional. The quality of the windows is exceptional, rooms are so much brighter and the sound profing is very noticeable.The heat retention is exceptional, makes relaxing noticeable easy. Not something I originally considered. Just a word on sales, This sold it for me Chris was not pushy, instead he gave me all the information clearly, so I was able to make an informed decision. If that was not enough MD bought me a coffee in café next.door and I never felt pressurised, only encouraged by his professional approach.. Great quality products, Seriously excellent, and great people, also impressed that I was kept informed at All times. Thank you all for an amazing job. I should have said I had a very upsetting experience with another double glazing company giving me a hard sell, and quoting rediculas prices. Thames Valley Window Company are a seriously great company to do business with, from the very top, to the installation team, I would not hesitate to recommend them. Thanks again for the professional approach, and making it a stress free experience.
27-05-2021
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Neil Ash
Family owned and run company. Friendly knowledgeable staff, with years of experience
27-05-2021
