Thames Carpets
Thames Carpets is a rug store located in Henley-on-Thames, England. They specialize in Oriental rugs and offer a variety of options for shoppers. Their shop is a great destination for those looking for high-quality rugs and excellent customer service. Thames Carpets is a trusted name in the rug industry and is known for their extensive selection and knowledgeable staff. Whether you're in the market for a new rug or just browsing, Thames Carpets is a must-visit shop for all your rug needs.
Introduction to Thames Carpets
Thames Carpets is a long-standing carpet and rug store located in Henley-on-Thames, England. Established in the 1970s, the company has been providing high-quality carpets and rugs to customers for over 50 years. Thames Carpets prides itself on its extensive knowledge of the industry and its commitment to customer satisfaction. What sets this company apart is its vast selection of Oriental rugs, which can be difficult to find in other stores.Services & products
Thames Carpets offers a wide range of services and products to meet the needs of its customers. They specialize in Oriental rugs, but also offer a variety of other styles of carpets and rugs. In addition to selling carpets and rugs, Thames Carpets also provides installation services and offers cleaning and repair services for rugs.Location
Thames Carpets is located in the heart of Henley-on-Thames, a picturesque town known for its annual regatta and historic architecture. The town is home to a variety of shops and restaurants, making it a popular destination for tourists and locals alike. The store is conveniently located near several public transportation options, including the Henley-on-Thames train station, which is less than a mile away. Other nearby options include the Henley bus station and the Hambleden Lock ferry, both of which are within walking distance.Benefits
Customers should choose Thames Carpets because of their extensive selection of Oriental rugs and their commitment to customer satisfaction. The staff is knowledgeable and friendly, and they are always willing to answer any questions customers may have. In addition, the company offers installation services and rug cleaning and repair services, making it a one-stop-shop for all of your carpet and rug needs.Good to know
Customers should be aware that Thames Carpets specializes in Oriental rugs, so if you are looking for a different style of carpet or rug, you may want to look elsewhere. Additionally, the store can get quite busy during peak seasons, so it is recommended that customers make an appointment in advance.Reviews
Customers rave about Thames Carpets' extensive selection of Oriental rugs and their knowledgeable staff. Many customers appreciate the store's commitment to customer satisfaction and their willingness to go above and beyond to ensure that their customers are happy with their purchases. Overall, Thames Carpets has a reputation for being a reliable and trustworthy carpet and rug store.Amenities
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delivery -
online shopping
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gift card
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in-store pickup
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customization
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financing
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installation
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return policy
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warranty
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discounts
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expert advice
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custom design
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home consultation
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rug cleaning
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repair services
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appraisal
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free parking
FAQ
What types of rugs do you offer?
We offer a wide variety of rugs, including Oriental rugs, Persian rugs, modern rugs, and traditional rugs. Our selection includes different colors, patterns, and sizes to fit your needs and style preferences.Can I view samples or swatches before making a purchase?
Yes, we offer samples and swatches for you to view before making a purchase. This allows you to see the colors and texture of the rug in person and make an informed decision.Do you offer any warranties or guarantees on your rugs?
Yes, we offer a warranty on our rugs. The length of the warranty varies depending on the rug, but we stand behind the quality of our products and want you to be satisfied with your purchase.What is your return policy for Oriental rugs?
Our return policy for Oriental rugs is that they can be returned within 30 days of purchase, as long as they are in the same condition as when they were purchased. We want our customers to be happy with their purchase, so we offer a flexible return policy.What is the process for cleaning and maintaining an Oriental rug?
We recommend that Oriental rugs be professionally cleaned every 3-5 years to maintain their quality and appearance. In between cleanings, it's important to vacuum regularly and spot-clean any spills or stains as soon as possible. Avoid placing the rug in direct sunlight or high-traffic areas to prevent damage.Reviews
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E Curzon
We wouldn’t use any other company than this family-run business to clean and repair our loose rugs. Their expertise, personal service, value, and customer care are second to none.
20-05-2023
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Hilary Arthur
We are very pleased with the cleaning and repair work provided by Sophie and her team. They were responsive and the work was done to a very high standard with a quick turn around. Thank you!
27-01-2023
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Debra Manchester
I have used Thames Carpets for cleaning my rugs and for laying underlay. Their service is exceptional. They provide an efficient and friendly service and I am delighted with the results of their skilful applications. I will definitely be using them for all things to do with carpets in the future.
27-11-2022
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Beverley Kissoon
This family business knows how to provide an excellent service!!! I have no hesitation in recommending this company.
27-11-2022
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Andrea Brown
The small brown rug I collected this morning has come up really well. Thank you. My daughter is very relieved and very grateful!
27-11-2022
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Alison Plant
Excellent communication throughout the whole process. Very pleased with the rug cleaning service, I wouldn’t hesitate to recommend them.
27-10-2022
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Michelle Blyth
Great service from start to finish. My two white rugs came back looking like new! I'm always impressed by their efficiency and professionalism. Highly recommend
27-10-2022
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Rebecca Russell
I have been using Thames Carpets for the past eight years. The advice, quality of workmanship (repairs), standard of cleaning, selection of rugs for sale and customer service is outstanding. I wouldn't use anyone else!
27-09-2022
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Rowena Buie
I have used Thames Carpets on several occasions to clean and repair my oriental rugs. Sofia is very professional and a pleasure to deal with. I have no hesitation in recommending them and have done so to several friends, who have all been equally pleased.
27-06-2022
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Zachary Mitchell
A wonderfully run family business, of the kind of excellent standard which comes from years of practicing one’s craft. Sofia showed obvious and genuine care throughout the process of having my rug repaired and cleaned. They use original weaving techniques for repairs and I couldn’t be happier with the results, our beautiful Fereghan is looking revived and bright, once more restored to its former glory. Thank you Thames Carpets 🙏🏽
27-05-2022
