TGA Mobility
TGA Mobility is a leading supplier of disability and mobility equipment in the United Kingdom. They specialize in providing top-quality products and services to individuals with disabilities, including wheelchairs, medical devices, and other healthcare equipment. With a commitment to customer satisfaction and a wide range of products to choose from, TGA Mobility is the go-to source for those in need of mobility and medical equipment.
Introduction to TGA Mobility
TGA Mobility is a company that has been in operation for over 30 years. Their purpose is to provide high-quality mobility equipment and devices to individuals with disabilities. TGA Mobility is unique because they design and manufacture their own products, ensuring that they are of the highest quality.Services & products
TGA Mobility offers a wide range of services and products to their customers. They provide disability equipment and mobility equipment, including scooters, wheelchairs, and walking aids. They also offer daily living aids, such as bath lifts and adjustable beds.Location
TGA Mobility is located in WoodHall Business Park in Sudbury, Suffolk, England. The area is known for its beautiful countryside and historic market towns. Customers can expect to find a variety of businesses in the area, including cafes, restaurants, and shops. The closest public transportation options are the Sudbury Railway Station (1.7 miles), the Sudbury Bus Station (1.5 miles), and the Great Cornard Bus Stop (0.5 miles).Benefits
Customers should choose TGA Mobility because they offer high-quality products and excellent customer service. Their products are designed and manufactured in-house, ensuring that they meet the highest standards. TGA Mobility also offers free delivery and installation for their products, making it easy for customers to get the equipment they need.Good to know
Customers should be aware that TGA Mobility specializes in mobility equipment for individuals with disabilities. They may not have products that are suitable for individuals without disabilities.Reviews
Customers have praised TGA Mobility for their high-quality products and excellent customer service. Many customers have reported that their mobility equipment has improved their quality of life and made it easier for them to get around.FAQ
What types of disability equipment do you offer?
We offer a wide range of disability equipment including mobility scooters, wheelchairs, powerchairs, walking aids, and daily living aids.Do you offer any financing options for purchasing mobility equipment?
Yes, we offer financing options to help make purchasing mobility equipment more affordable. Our financing options can be tailored to your specific needs.Do you provide maintenance and repair services for the wheelchairs you sell?
Yes, we provide maintenance and repair services for all the disability equipment we sell. Our team of expert technicians can repair any issues you may have with your equipment and ensure it is working properly.Can you provide training and support for using the equipment?
Yes, we offer training and support for all our mobility equipment. Our team can provide comprehensive training to help you learn how to use your new equipment safely and effectively.What are your pricing options and payment methods?
Our pricing options vary depending on the type of equipment you are interested in purchasing. We accept a variety of payment methods including credit cards, debit cards, and financing options. Contact us for more information on pricing and payment options.Reviews
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Liz Richadon
Visited today for a TGA duo battery pack for my wheelchair. Unfortunately they didn’t have a complete pack but were able to sort out a full pack with some items from a cancellation set. Their fitter was able to fit the battery pack to my chair which has made so much difference to me already. My husband can push me anywhere with the battery pack fitted, it ish very efficient and does the job really well. We would like to thank Haley for all of her help and to the gentleman who fitted the pack. Would not hesitate to use TGA in the future for anything else I might need. The only negative I would mention is please make sure your answer phone message is changed for a bank holiday and advise customer’s that you are closed. Many thanks.
08-05-2023
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Cynth Guest
To begin with Samantha Florentis at TGA HQ was exceedingly helpful regarding all the questions I asked and help me sort out purchasing. My TGA Scooter arrived promptly. The TGA representative was called Anna Angel; she was not only likeable and professional but very hands-on and made alterations to make my scooter suitable for my needs i.e.she was able to transfer the seat belt from my original TGA Scooter to my new one and replaced the rear box with the original basket which suits my needs. Angel by name, Angel by nature! TGA, I would suggest you look towards an electronic adjustment for the seat, provide seat belts as standard and bring back a larger front basket.
29-04-2023
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Sonia Challenor
Rude and uncooperative. I said that controller had been put on wrongly and was basically accused of lying!! Thank goodness I took pictures before it went in. They seriously need to look at how they speak to customers.
29-01-2023
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MX MADNESS
Awful Customer Service! Happy to sell you a scooter, but back up is dreadful!
29-01-2023
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Lydia McDowall
I have to agree with the poor reviews posted here. My experience with this company’s after sales customer service is the worst. I reported an issue on 13.12.22 to Peter regarding a wheelchair powerpack purchased from them earlier in the year. I’m not sure how they communicate internally but it’s ineffective as nothing gets followed up. On 4.01.23 I received a voicemail from Paula saying there was a message about an issue and she wanted to know if it had been resolved or not (how it could be resolved if no one had contacted me before, I do not know…). I called back moments after the missed call and was told Paula was on another call but all my details were taken for her to phone me back. She didn’t. After sending an email of complaint about this (to which I did receive a reply from Chelsea else saying they would investigate and get back to me), a few days later on 12.01.23 I received a call from Paula who in the end said an engineer would be sent. With no indication of how long it takes for an engineer to come I’ve been left wondering if that is actually going to happen as almost a week later, I’ve had no confirmation of anything. I’m also still awaiting an apology from management regarding this nonsense as Paula didn’t see fit to offer one on the phone. She was “just dealing with the query” and her manager is supposedly looking into it… This company is a joke - communication is great when they want your money, after they’ve got that, you need to hope you don’t have any issues with your purchase. I’ve also noticed from comments here that they don’t accept responsibility when things go wrong. Everyone makes mistakes and sometimes all takes is an apology and an effort to correct things to appease a situation, but ignoring customers and staying silent just makes things worse. For these reason I wouldn’t purchase anything from them again, nor would I advise anyone else to do so.
29-01-2023
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Raymond Rosling
29-11-2022
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phillip goulding
Great buggies getting my new one soon
29-11-2022
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mark bass
following a breakdown on my tga breeze s4 with full canopy i use my scooter long distaces 10 miles each way the battery went flat suddenly, i was recoverd home and after a short delay terry the engineer text me to infor his attendace time spot on quickly resolved the problem loose battery terminal causing an error code on the display he reset disply tightend teminalls and gave it a thourough service {terry you explianed it all well and give me cofidence in your knowledge} this tga s4 is the best thing i could have picked gives me freedom to enjoy the outside world thank you motorbillity and tga mark bass
29-11-2022
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Paul Arnold
Happy
29-10-2022
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Craig RUTTER
On the 1st of September I rang with two problems with my Minimo +4 I was told they woul come and fix it on the 8th. When the filter turnd up he could not fix it as didn't have all his tools as he had a different van and not all his tools. After a week I called to be told they had two fitters on the sick and I would not get it back until the 26th. So that's 4 weeks they have had me in the house without a buggy. Thanks TGA for nothing as I think this is the 4th time you have been poor very poor customer service!
29-09-2022
