Teffont Business Systems
Teffont Business Systems is a company based in Bristol, England that provides a range of repair services for copiers, office equipment, and printers. They also specialize in IT and e-commerce, as well as machinery and equipment repairs. In addition, Teffont Business Systems offers telecommunications services to their clients.
Introduction to Teffont Business Systems
Teffont Business Systems is a UK-based company that specializes in providing copier repair services, office equipment repair services, printer repair services, IT & E-commerce, machinery & equipment, and telecommunications. The company has been in operation for over 30 years, and it has built a reputation for itself as a reliable and efficient service provider in the industry. What sets Teffont Business Systems apart from others is its commitment to customer satisfaction and its team of highly skilled professionals who are dedicated to providing exceptional services.Services & Products
Teffont Business Systems offers a wide range of services to its customers. These services include copier repair services, office equipment repair services, printer repair services, IT & E-commerce, machinery & equipment, and telecommunications. In addition to these services, the company also provides products such as printers, copiers, and other office equipment.Location
Teffont Business Systems is located in the bustling city of Bristol, UK. The area is known for its diverse range of businesses, and customers can expect to find everything from small independent stores to large multinational corporations. The company is conveniently located near public transportation options, including the Yate train station, which is only 0.5 miles away. Other nearby public transportation options include the Yate bus station, which is 0.3 miles away, and the Bristol Parkway train station, which is 8.1 miles away.Benefits
Customers should choose Teffont Business Systems because of its commitment to quality service. The company's team of highly skilled professionals is dedicated to providing exceptional services to its customers. In addition to this, the company offers competitive pricing and a wide range of services and products to choose from.Good to know
Customers should be aware that Teffont Business Systems operates primarily in the UK. While the company does offer some international services, its main focus is on providing high-quality services to customers in the UK.Reviews
Customers have praised Teffont Business Systems for its reliability, efficiency, and commitment to customer satisfaction. Many have also noted the company's competitive pricing and the quality of its services. Overall, customers have had positive experiences with the company and would recommend it to others.Amenities
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wi-fi
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printer
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scanner
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fax
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copier
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networking
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security
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maintenance
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repair
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troubleshooting
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installation
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upgrades
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training
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consulting
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24-hour service
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on-site service
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pick-up & delivery
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remote support
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parts replacement
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data recovery
FAQ
What types of printers do you specialize in repairing?
We specialize in repairing a wide range of printers, including laser printers, inkjet printers, multifunction printers, and large format printers.What types of office equipment do you specialize in repairing?
In addition to printers, we specialize in repairing a variety of office equipment, such as copiers, scanners, fax machines, and shredders.Are your technicians certified and experienced in repairing the equipment I have?
Yes, our technicians are certified and experienced in repairing a wide range of office equipment from various brands. They undergo regular training to keep up with the latest technology and repair techniques.What is your pricing structure for repairs and is there a minimum charge?
Our pricing structure for repairs is based on the type of equipment and the extent of the damage. We offer competitive rates and do not have a minimum charge. We provide a clear quote before starting any repair work.What is your turnaround time for repairs?
Our turnaround time for repairs depends on the type of equipment and the extent of the damage. However, we always strive to complete repairs as quickly as possible without compromising on quality. We keep our customers updated throughout the repair process.Reviews
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CW HO
It is appreciated that the engineer arrived on time and was professional in informing me that my HP color laser printer required spare parts for repair. However, I was disappointed to learn that the printer could not be fixed during the visit unless the spare parts were replaced. The total cost for the engineer's 1st visit (£89+VAT), the spare parts (£193+VAT), and the printer return (£49+VAT) amounted to £331+VAT, which was almost enough to buy a new machine of equivalent quality. I had provided Teffont with detailed information about the printer model, error code, and the cause of the issue when I first reported the problem. I assumed that the engineer would be able to fix the printer during the visit. If not, I wondered what the purpose of the visit was, as the engineer only checked the printer and informed me about the high cost of spare parts. If Teffont had quoted me the price range for the spare parts before the first visit, I would have had a better idea of the potential cost of the repair. I had assumed that the repair was not complicated, but it turned out to be more expensive than expected. Overall, I spent £89+VAT for the engineer's visit, but nothing was fixed. And I sent the email request for a partial refund, but no reply. I am totally disappointed with the outcome and the unexpected cost of the "repair".
08-05-2023 -
Jon Watson
I spent some months trying to get someone to fix my HP Color Laser Jet until I came across these folk. Steve the engineer arrived on time and an hour later I had a working printer. I'm impressed.
29-03-2023 -
Sean Jones
Very impressive service. Kerri in sales support answered my inquiry and subsequent emails promptly. The price was reasonable. The engineer, Steve, was professionalism personified. He solved the problem; discussed ways of avoiding it recurring; updated my firmware; solved some settings issues and even offered to sort out some wifi issues with another printer in the house. One of the few times I've felt obliged to contact a company to tell them how impressed I'd been.
29-03-2023 -
Nick Meredith
Quality team and service from start to finish.
29-01-2023 -
Simon Payne
My dealings with Teffont were conducted very professionally by both the sales staff Kerri and the engineer Rob who visited on site. The engineer resolved all my issues. It exceeded my expectations and totally justified the service costs.
29-09-2022 -
Karen Moss
Just wanted to thank you so much for the excellent service Kerri and Teffont has provided. Steve (engineer) called ahead and arrived as advised, and did a super job on my printer which is now running smoothly again. It is so refreshing to find a company for whom repairing and maintaining equipment, that others would tell you to throw away and buy new, is not surprising and not a problem. Service was fuss-free and really quick, for which I am very grateful. I will certainly recommend Teffont to family, friends and colleagues.
29-08-2022 -
Laura Wragg
29-05-2022 -
Victoria Offer
Excellent service from this company. Engineer came out within 48 hrs and was very thorough and helpful. Printer now works!
29-05-2022 -
Nick Baker
Used these a few times - they are good. Parts come direct to you & they come back to do the repair [assuming they don't have the part with them] really geared up for business machines - For a real cheap machine, sadly it is sometimes the case that it might suit you better financially to buy another cheap one. Even though this is not the best thing for our environment. [same thing applies to a lot of cheap appliances I guess]
29-05-2021 -
John Samuels
In contrast with the negative reviews which I have seen, my own experience of this company could not be bettered. Highly efficient and supportive telephone initial contact was followed up with an engineer's visit only 26 hours later. He came when promised; he fixed the problem with my elderly printer within 30 minutes; and left me entirely happy with the service received all round.
29-05-2021