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Bpo Companies

Tech Square

Tech Square is a leading BPO company based in London, England. They specialize in providing IT and e-commerce solutions to businesses. With a team of experienced professionals, Tech Square delivers high-quality services to their clients.

Introduction to Tech Square

Tech Square is an IT & E-Commerce company located in London, England. The company was founded in 2006 by a group of experienced professionals in the industry who saw an opportunity to provide high-quality services to businesses of all sizes. Tech Square is unique in its approach to customer service, ensuring that every client receives personalized attention and support.

Services & Products

Tech Square offers a wide range of services to its clients, including website development, software development, and e-commerce solutions. The company also provides BPO (business process outsourcing) services to help businesses streamline their operations and reduce costs.

Location

Tech Square is located in the heart of London, on King Edward's Road in the E9 7SG postal code. The area is known for its vibrant and diverse community, with many small businesses and startups located nearby. Customers can expect to find a range of restaurants, cafes, and shops in the area, as well as several parks and green spaces. The three closest public transportation options are Hackney Wick Overground Station (0.4 miles), Homerton Overground Station (0.7 miles), and Stratford International Station (1.3 miles).

Benefits

Customers should choose Tech Square for their IT & E-Commerce needs because of the company's commitment to excellence and personalized service. Tech Square's team of experienced professionals works closely with each client to ensure that their needs are met and their goals are achieved. The company also offers competitive pricing and flexible contracts to meet the needs of businesses of all sizes.

Good to Know

Customers should be aware that Tech Square takes a collaborative approach to projects, working closely with clients to ensure that their needs are met and their goals are achieved. The company also places a strong emphasis on communication, keeping clients informed throughout the entire process.

Reviews

Customers have praised Tech Square for their professionalism, attention to detail, and personalized service. Many clients have noted that the company goes above and beyond to ensure that their needs are met and their expectations are exceeded. Overall, Tech Square has received positive reviews for their IT & E-Commerce services and BPO solutions.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    training room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, Tech Square offers a range of services including customer service, technical support, data entry, data processing, accounting, and more. We customize our services based on the specific needs of our clients to ensure their satisfaction.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have successfully completed projects for clients in various industries such as healthcare, finance, e-commerce, and more. Some of our successful projects include providing 24/7 customer support, managing data entry for a large hospital network, and streamlining accounting processes for a financial institution.

How do you ensure data security and confidentiality for your clients' sensitive information?

At Tech Square, we take data security and confidentiality very seriously. We have strict security measures in place such as secure servers, access controls, and data encryption. We also train our employees on proper handling and protection of sensitive information and require them to sign non-disclosure agreements.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific needs of our clients. We offer competitive pricing and work with our clients to find a pricing structure that fits within their budget. We also provide a detailed breakdown of all costs upfront to ensure transparency.

How do you handle any potential communication barriers with offshore teams or clients?

We have a dedicated team of project managers and communication specialists who work to ensure clear and effective communication between our offshore teams and clients. We use various communication channels such as video conferencing, email, and instant messaging to ensure that all parties are on the same page. We also provide regular updates and progress reports to our clients to keep them informed.