Tamworth Caravans

FAQ

Reviews

• 

  Lee E

  Attitude on the phone

  27-04-2023
• 

  doode 266

  27-03-2023
• 

  Douglas bonnell

  Great service

  27-03-2023
• 

  Daniel Clayton

  27-02-2023
• 

  paul Parr

  Well what can I say ive just brought a nice sceond hand caravan from there from start to finnsh buying the caravan it was brilliant I'm well happy with the caravan and all the staff there brill there was a very small issue with the caravan but it was sorted out straight away so thank you all for that matt I would definitely recommend Tanworth caravans to anyone cheers

  27-02-2023
• 

  Gail Flynn

  Just bought from these lovely people. Rung them a couple of times for help/ advice when we were on site. Revisited to sort a couple of minor issues. Bought some awning from them too. Always helpful, polite and sensible. Have recommended to family looking to buy a caravan. Will use again.

  27-09-2022
• 

  wayne bird

  Terrible Terrible Terrible bought a van 4 weeks ago couldn't collect for two weeks as told it would be serviced and fully valeted neither was done got it home electrical issues damp and shock absorbers completely shot Yes they had it back did some timber work with wrong ply painted it black replaced the shocks good, electrics complete bodge , the alarm is faulty and not working correctly the interior lights now have to be turned on with separate switches i have given them the chance to sort it they can't so now i have a full independent caravan engineer who is going to do a full report including Damp on this van when you spend £14 K on a van it should be right My Advice keep away i will see what the engineer has to say and get all relevant paperwork before i take further action. very disappointed would not recommend

  27-09-2022
• 

  Lisa Costello

  Absolutely brilliant dealers they even brought my caravan from tamworth to stourport free of charge brilliant company 100% use these again lovely people , please use them you won't be disappointed atall , caravans beautiful ❤ and clean serviced all just great 5 🌟 ⭐ 💫 also a new battery, would drf recommend this fantastic company ,

  27-09-2022
• 

  mark rogers

  we bought a fantastic coachman wanderer from them really chuffed with the service we recieved from micheal,ray,matt and dave really nice people we took our caravan away for the 1st time had a cpl of silly issues which they talked me through on the phone when we came home arranged to bring it back in for minor repairs bring it over tom m8 will sort it for you 1 day later all fixed cant beat that for service . i can deffo recommend tamworth caravan 100%

  27-08-2022
• 

  Ed Stubley

  We went to view a caravan and the gentlemen was most helpful, even giving us his mobile number so we could put a deposit down after they'd closed. This is where the good review ends. The chap told us to make a list of things that needed attention and then they would then fix these before collection. We focused on functional repairs and ignored cosmetic issues that I could fix later. On giving him the list he made a rude remark and we were made to feel unwanted, probably because we were buying one of the cheaper vans. On collection day, some issues weren't fixed, and other repairs done to a poor standard. The salesman also didn't have a working hitchlock that was agreed as part of the deal (agreed nearly 4 weeks prior). Nevertheless, we paid the balance and took the van home. Whilst driving home, a panel started hanging down from the van. When I got home I saw that the van was previously damaged and then poorly repaired. Consequently, the van had a rotten baseboard that had spread to the stabiliser leg, making it unsafe. Whilst cleaning the van, we found overboarding and patches of previous damp. I phoned the dealer and they didn't seem to care, buy offered to fix the base board under the van. I then found more and more problems, including a rotten hole inside the van that went all the way through. It had rained that night and the following morning I smelt a whiff in the kitchen cupboard. I found some loose overboarding and on peeling it back found wet, spongey, moldy damp. On closer inspection, this had affected the whole kitchen wall, but had been covered up by overboarding or false tile stickers. I sought advice from other dealers who were shocked by my experience. They advised me to exercise my right to a refund and also commented that the van was way overpriced, especially as it had issues. In their opinion, it was unlikely TC didn't know about the issues and questioned their competence. The van was apparently "serviced"; this should have led to the damp being found. Fortunately, the owner of TC was helpful and agreed a full and immediate refund; however, I found the salesman rude and there was no apology on return of the caravan. This experience also cost me about £100 in losses, including insurance deposits, Spare keys, fuel, and non-returnable accessories. Not to mention the lost time and stress incurred. I won't be returning. My advice would be to be very careful, take a damp tester, and pay on credit card for added protection.

  27-06-2022