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Bus Ticket Agencies, Tour Operators, Airline Ticket Agencies

Take the Family Ltd

Take the Family Ltd is a travel company based in Cranbrook, England. They specialize in providing services such as airline ticket agencies, bus ticket agencies, tour operators, transportation & shipping, and travel & hotels.

Introduction to Take the Family Ltd

Take the Family Ltd is a UK-based travel company that was founded in 2003 by a group of friends who were passionate about family travel. The company's mission is to make family travel more accessible, affordable and enjoyable for all. What makes Take the Family unique is that they focus solely on family travel, and their team of experts has first-hand experience of travelling with children, so they understand the challenges and needs of families when it comes to travel.

Services & Products

Take the Family offers a wide variety of services for family travel, including airline ticket agencies, bus ticket agencies, tour operators, transportation and shipping, and travel and hotels. Customers can book flights, hotels, car rentals, theme park tickets, cruises, and more through Take the Family. They also offer bespoke travel planning services, where customers can work with a travel expert to create a personalised itinerary based on their specific needs and preferences.

Location

Take the Family is located in Cranbrook, a charming town in the county of Kent, England. Cranbrook is known for its historical architecture, including the 15th-century St. Dunstan's Church and the Union Windmill, which dates back to 1814. The area is also home to a variety of independent shops, cafes, and restaurants, as well as several parks and nature reserves. The closest public transportation options to Take the Family are the Cranbrook Train Station (0.8 miles), the Tenterden Town Station (7.4 miles), and the Headcorn Train Station (8.1 miles).

Benefits

Customers should choose Take the Family because of their expertise in family travel. They offer personalised travel planning services, which means that customers can create a travel itinerary that is tailored to their family's needs and preferences. Take the Family also has a team of travel experts who have first-hand experience of travelling with children, so they can provide advice and recommendations that are specific to family travel. Additionally, the company has partnerships with a range of travel providers, which means that they can offer competitive prices and exclusive deals to their customers.

Good to know

Customers should be aware that Take the Family focuses solely on family travel, so their services and products may not be suitable for solo travellers or couples without children. Additionally, while Take the Family offers a wide variety of travel services, they may not have access to every travel provider or destination.

Reviews

Customers have praised Take the Family for their personalised travel planning services, expertise in family travel, and competitive prices. Many customers have also noted that the company's travel experts are friendly, knowledgeable, and responsive to their needs. Some customers have mentioned that they would have liked to see more travel options in certain destinations, but overall, the reviews of Take the Family have been overwhelmingly positive.

FAQ

What is the process for purchasing and receiving bus tickets?

To purchase and receive bus tickets, customers can visit our website or mobile app and select their desired bus route and travel date. They can then make a payment online and receive their tickets via email or download them from our website. Alternatively, they can visit one of our physical ticketing locations to purchase and receive their tickets in person.

What is included in the tour package?

Our tour packages vary depending on the destination and duration of the tour. Generally, our tour packages include transportation, accommodation, meals, and guided tours or activities. Customers can visit our website or contact our customer support team for more information on specific tour packages.

What is your cancellation policy?

Our cancellation policy varies depending on the type of booking and the time of cancellation. Generally, we offer refunds for cancellations made within a certain timeframe before the travel date. However, some bookings may be non-refundable or subject to cancellation fees. Customers can review our cancellation policy on our website or contact our customer support team for more information.

Is there a customer support team available 24/7?

Yes, we have a customer support team available 24/7 to assist customers with their bookings, inquiries, and concerns. Customers can contact us via phone, email, or live chat on our website or mobile app.

How do you ensure the safety and security of customer information when making bookings online?

We take the safety and security of customer information very seriously. Our website and mobile app use industry-standard encryption technology to protect customer data during online transactions. We also comply with relevant data protection laws and regulations to ensure the privacy and security of customer information. Additionally, we regularly review and update our security measures to stay ahead of emerging threats.