Tailster
Tailster is a London-based company that offers a range of pet care services including dogsled ride services, house sitter agencies, pet sitting services, dog walkers, home & pet sittings, pet boarding services, transportation & shipping, and household services. Their team of experienced professionals is dedicated to providing high-quality care for pets and their owners. Tailster is committed to ensuring that pets receive the best possible care, and their services are designed to meet the unique needs of each individual pet.
Introduction to Tailster
Tailster is a UK-based company that was founded in 2014. The company provides a unique service, connecting pet owners with a range of pet services including dog walkers, pet sitters, and pet boarding services. With a team of over 10,000 pet care professionals, Tailster has quickly become a go-to resource for pet owners across the UK.Services & Products
Tailster offers a range of pet care services, including dog walking, pet sitting, and pet boarding. Customers can search for and book a wide variety of pet care professionals in their local area through the Tailster website. In addition to traditional pet care services, Tailster also offers dogsled ride services for those looking for a unique experience with their furry friends.Location
Tailster is located in the heart of London, in the bustling area of High Holborn. The area is home to a variety of businesses, from trendy cafes to high-end shops. Visitors to the area can expect to experience the vibrant energy of the city, with plenty of options for dining, shopping, and entertainment. The company is conveniently located near several public transportation options, including Holborn Station, Chancery Lane Station, and Russell Square Station, all within a mile of the Tailster office.Benefits
Tailster stands out from other pet care companies due to their commitment to providing the highest quality care for pets. Their team of pet care professionals are all thoroughly vetted and trained, ensuring that customers can trust them with their furry family members. In addition, Tailster offers a convenient online booking system, making it easy for customers to find and book the perfect pet care professional for their needs.Good to know
Customers should be aware that Tailster only operates within the UK. However, they do offer a wide range of pet care services within the country, making it easy for pet owners to find the right care for their furry friends.Reviews
Customers have raved about Tailster's excellent service and high-quality pet care professionals. Many have noted that the company has provided them with peace of mind, knowing that their pets are in good hands while they are away. Overall, Tailster has received glowing reviews from satisfied customers across the UK.Amenities
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flexible scheduling -
pick-up service
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drop-off service
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pet feeding
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pet playtime
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pet sitting
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leash
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pet waste bag
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treats
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water bowl
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specialized care
FAQ
What type of pets do you provide sitting services for?
We provide sitting services for a wide variety of pets, including dogs, cats, fish, birds, and small animals like rabbits and guinea pigs.How often will you visit my pet and for how long?
We offer customizable pet sitting services, so the frequency and duration of visits will depend on your specific needs and the needs of your pet. Our sitters can visit once or multiple times a day, and visits can range from 30 minutes to several hours.What specific services do you offer for home and pet sitting?
Our pet sitting services include feeding, walking, playing with, and providing medication (if necessary) for your pets. We also offer basic household services like bringing in the mail and watering plants, as well as customized services like administering injections and providing specialized care for pets with medical needs.Can you accommodate special requests or customize the dogsled ride experience for customers?
Yes, we can accommodate special requests and customize the dogsled ride experience for customers. We offer a variety of dogsled ride packages and can work with customers to create a personalized experience that meets their needs and preferences.What is your policy for addressing any issues or concerns that may arise during a house sitting assignment?
We take any issues or concerns that arise during a house sitting assignment seriously and will work quickly to address and resolve them. Our sitters are trained to handle any situation that may arise, and we have a 24/7 customer support team that can be contacted for assistance. We also have a satisfaction guarantee policy and will work with customers to ensure they are completely satisfied with our services.Reviews
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Mark F
Pet carers/walkers avoid Tailster at all costs. They are scam artists who don't pay up.
23-05-2023
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Victor Weekes
Never answer the phone, slow to answer messages, their clients want to pay you as little money as they can get away with and they take forever to pay you what you have earned.
06-05-2023
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Lindsay B
From the reviews, it seems that most dog owners don’t have many issues. However, as a carer, Tailster has been very frustrating to use. To start, the interface is so basic and difficult to use. Plus there was no clear way to input bank details to get paid, which feels sneaky. I transferred money to my account over a month ago now and I’m still waiting to get paid. When you call their number no one EVER picks up, you just get disconnected. They responded a few times on WhatsApp saying they’d request updates then just stopped replying. I’m STILL waiting for the money and now I’ve spent hours of my life trying to chase it up. To top it all, they take 20% which is a large cut for such bad service. Perhaps I’ve been unlucky, but it’s just been a poor experience so far.
06-05-2023
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Rich Hudson
Great service. Was able to find a walker at short notice and she cared for my dog as well as I do. Booking and payment was simple. Will use Tailster again.
06-05-2023
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Sarah Littlewood
Great service and ease of use, found a fabulous carer first time for my pampered little pooch. The site is easy to use and navigate and feels secure in terms of carers available, emergency cover and payments. So far so good. Will use again.
27-04-2023
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Priyanka Prajapati
Found a lovely catsitter using Tailster for our nervous cats. The whole process of finding one in our area and booking was smooth. They came over for a meet & greet first and sent daily updates once hired. Highly recommend using Tailster.
27-04-2023
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carmel murray
An excellent day care service for my dog Alfie. Will be using the same carer for our holidays in the summer.
27-03-2023
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xiao xiong
Poor user experience. There is no way to look for the sitter by yourself. You can only be contacted if any sitter is interested in your listing. I only got one person coming back to me a week after.
27-02-2023
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JS HH
27-12-2022
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Juan carlos plata
27-11-2022
